Publisher 2013 - will not open under DOMAIN user profile.

Publisher 2013 - will not open/launch under a normal user profile. mspub.exe shows in taskmanager then disappears. This is a Windows 7 machine.

Hi,
If we create a new Windows account on the computer and start Publisher with the new account. Does it work?
If so, we maybe consider recreating the user profile of the specified account.
If the issue persists with the new account, please repair the Office program and then try again.
Best regards,
Rex Zhang
TechNet Community Support

Similar Messages

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

Hi, I'm helping StringSinger2 with this problem.
The previously installed version is Pages 3.0.3 (the same as from iWork 08). This version (Pages 3.0.3/iWork 08) is incompatible with Pages 5.
That is why it would be helpful to install iWork 09, which is the version between the two. It will open the older 08 files, and its saved files are readable by the new Pages5.
SO...
When I try to install iWorks 09 from my retail DVD the error message is "the installer is damaged". (I know the dvd is good, I installed iWorks09 to my laptop today.) Is the "installer" part of the system files? And - If that is damaged is there a patch for that?
Many Thanks!

Publisher file will not open

I HAVE OFFICE 365. PUBLISHER FILES WILL NOT OPEN. EVEN FILES I JUST WORKED WITH. WARNING MESSAGE SAYS A PROBLEM HAS BEEN DETECTED AND IS PROTECTING MY COMPUTER.

Hi,
If you face the error "Publisher cannot open the file" or "Publisher has detected a problem", we need to add the PromptForBadFiles subkey to your computer's registry.
ImportantFollow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it,
back up the registry for restoration in case problems occur.
1. Press Win + R, type regedit.exe in the blank box, press Enter.
2. Locate and then select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Publisher
3. On the Edit menu, point to New, and then click
DWORD Value.
4. Type PromptForBadFiles, and then press ENTER.
5. Right-click PromptForBadFiles, and then click Modify.
6. In the Value data box, type 1, and then click
OK.
7. On the File menu, click Exit to exit Registry Editor.
If the issue persists, please let me know the exact error message. Or you can provide a screenshot to us, to protect your privacy, please send it to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 Will not open documents in a shared folder but 2007 will.

Hi,
Recently we are testing office 2013 and have noticed a problem. When office attempts to open an Excel or Word document that is stored on a shared drive on the file server it will not open it. When you double click on the document, either word or
Excel, the appropriate Office app opens, but it opens on the start screen, i.e. the one with the templates displayed.
There are no error messages displayed , and it appears that the office app opens twice, i.e you see the splash screen with the app name on it two times in quick succession, however you cannot find two instances of the app open.
If you simply copy the document from the shared drive to the users desktop and then double click the file , the appropriate app opens and the file also opens without a problem.
Also if you go to a client machine with office 2007 loaded on it then the document on the shared drive opens without a problem at all.
The client machine with office 2013 is a Dell E7440 with windows 7 Pro 64bit.
Thanks in advance

I think its working now.
Here is what I had to do.
Delete Office from the machine once again, this time using the Microsoft tool to remove all remnants of the office software , then manually check the registry to see all the referenced keys had been removed.
Reboot.
Copy all the users data to another location on the same machine.
Delete the users profile.
Reboot.
Reload office using the link Dell sent me.
Reboot.
Log in as a domain admin and check that office would open the documents on the file share and it did.
Reboot.
Log in as the user who’s profile I had deleted so that the profile was recreated.
Attempt to open documents on the file share and it was successful.
Move most of the users data back to the users folder so that his system looked the same as before.
Reboot.
Try again to use office applications and open documents from the file share and it continued to function correctly.
Waited a day for the user to see how it went and it is still working now.
I have no idea what could have been causing this problem or why doing what I did above fixed it.
I hope the problem does not return.
Now we can move on with more testing to see its suitability to our field service engineers, remote connections and connections to our customer systems will be checked next.

Office 2013 will not open any applications

I am having a problem with a number of users complaining that Office 2013 applications will not open. I double click on the icon, or single click on the tile (Windows 8.1) nothing happens. Looking at the task manager the only thing related to the office
is the Office ClickToRun service is running.
The only thing I can do to get things working again is to do a full repair from the Programs and Features Control Panel Applet. I have tried the quick repair and numerous other things but nothing else works. I have let it go for many hours thinking it may
be installing something but still nothing happens.
Since I know how to fix it, the problem has a work around, however, since I am running a good number of workstations using 2013 this way I am afraid this is going to happen to more users (So far it is three users).
Please help, there must be a way to fix this instead of repairing every time it happens.

Hi,
Do you try to open Office with below methods?
Go to Office location folder to open Office suits.
Press Win+R>Enter winword.exe (or other)
If we can open them, please follow the KB and re-create the software shortcut in Windows 8.1
http://support.microsoft.com/kb/2820848/en-us
If we still can't open them, please first let me know the update lists you have installed before this issue.
Then, restore the system back to the point when the Office app work fine.
As following, we can install these updates one by one to navigate which update cause this issue.
Then post back the KB number and full name here.
I will try to reproduce your issue and plan for further troubleshooting steps.
Thanks
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

CS4 32 bit will not open under Win 7 64 bit.

Upgraded from Win 32 bit XP to Win 7 64 bit. While in the process of rebuilding my system downloaded and installed Beta versions of CS6 and Bridge for CS6, before trying to install my current CS4 version. I do not know whether this is causing any of the following problems that I am experiencing.　　　　　　　　A short time later I installed CS4, ending up with both the 32 and 64 bit versions of CS4. Interestingly, this install did not install a CS4 version of Bridge in either 32 bit or 64 bit, possibly because the Beta CS6 version of Bridge was installed? 　　　　　
However, from a previous system backup I was able to retrieve a copy of the CS4 version (presumably 32 bit version) of Bridge, which I simply copied to the new system and found that it works fine. Interestingly now the CS6 version of Bridge loads one of the two CS4 versions and not the Beta CS6, but I cannot tell which one of the CS4 versions. Question: how does one determine whether the loaded version is the 32 or 64 bit version? If I click on System Info it does say X64 which I assume means the 64 bit version is loaded. Is this the way to tell?　　　　　　　　
The CS4 version of Bridge now apparently defaults to the 64 bit version of CS4 on opens.　　　　　
I have now read that most if not all my previous plugins will not run under CS4 64 bit, so I really need to be able to run CS4 32 bit. Unfortunately, when I try to open CS4-32, it fails with the following msgs: "Adobe Photoshop CS4 Has Stopped Working." Then,　　　　　
"Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 0002880f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"　　　　　　　　
The CS4-64 version continues to run as it should.
Assuming that CS6 will come with a 32 bit version when it hits the market I will be upgrading, but for now I really need a working 32 bit version of CS4.
Please help.

Help - System Info will tell you whether you're running the 64 bit or 32 bit version (look at the end of the first line). EDIT: Note that originally said Help - About and have corrected this.
Yes, Photoshop CS6 provides both a 32 and 64 bit version. In fact, it should have installed both on your system.
Normally the two versions don't get into eachothers' hair, EXCEPT for file associations, which may explain the mixup you're having where Bridge runs the last version installed. I doubt it has to do with your crash though.
Have you copied any plug-ins or set an Extra plug-ins folder so that there could be a mixup between the two versions?
Have you checked to see if your display driver has been updated? Go to the web site of the maker of your video card and download the version that matches your hardware and OS. Display driver updates solve many problems.
-Noel

Websites will not open. Domain computers. Not Firewall, Not Cookies. Seems to be just domain computers cannot open 90% of websites.

I have a few domain computers that cannot open any webpages, 90% will not open. MSN CBS ABC NBC none of these pages will open. nothing loads on the page, it says connecting to.. If I click work offline, the page will load minus and video or pictures. just a format and wording appears.
I have cleaned cookies, reset to default, safe mode, rebooted, checked the firewall, checked the domain controller, re-installed, turned off IP V6, I followed every troubleshooting guide i can find. i check the network settings, check proxy, checked DNS, If i click help and try to get an update from Firefox, it just sits there at like 2.5 KB and says downloading forever.
The pages will set there and spin for hours. no error, no timeout.. just says connecting to ....(which ever page).

Hello, any luck in [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true windows safe mode] ?
thank you

Office 2013 will not open unless user is a Domain Admin

In order to get the Office 2013 suite to install from Office 365, I had to make all the users (115 in 4 offices) a domain admin, we then installed the software on everyone's computers and we have migrated our email. However, I now need
to remove all the users from being a domain admin, but when I do none of Office programs will open, no error message, just a spinning wheel for 10 seconds and nothing. I need to remove the users from being a domain admin as they can now see
network drives that they were previously restricted from. All computers are Windows 7 Pro. I have even installed the suite on a brand new computer, installed as admin, login as a domain user and nothing will open.
Thanks

What's the default right for the user in your domain, domain user?
Can we open the Office application when the domain user is in local administrator group?
Please turn off all of security programs and 3rd-party programs (Windows clean boot) and then launch Office component, such as Word.exe with safe mode. ("Winword.exe /safe") to check if it opens successful in non-domain user rights.
Don't use Office shortcut to open Office but double click the .exe file under %programfiles%\Microsoft Office to check if the office process appears in Windows Task Manager.
In addition, please go to eventvwr to check if there is any errors regarding to permission or Office exist. If so, post it here for further checking. Thanks.
Tony Chen
TechNet Community Support

Firefox will not open for other users on a shared computer with individual accounts one day after installing Firefox

On a computer that is shared with multiple users(3),two of the users cannot open Firefox,only one user can. It shows the blue circle (Windows 7) but it disappears and does not open. Task Manager shows its running,but after closing,it won't open. Are there settings to adjust in Windows,or on Internet Options?
I am running Windows 7 Ultimate with SP1 installed.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Published iMix will not open iTunes in Windows Vista

Hello,
I have an issue wherein when I click an iMix link to get to an iMix that someone has published on their website, the link does not open my iTunes store, as it does on another pc running Windows XP. Instead, with Vista, it brings up a window that says "do you want to save this file, or find a program online to open it." Neither choice gives me any resolution.
I'm sure it is a security setting somewhere in Vista, but I can't seem to find it. Any help would be greatly appreciated!!
Thanks,
Tara

Karlluch...
Try here > iTunes for Windows: "Error 7" message when opening iTunes

Outlook 2013 will not open after windows 8.1 upgrade

on Friday I did the windows 8.1 upgrade, but none of my document wanted to open thereafter. I deleted the upgrade, going back to windows 8, but now outlook 2013 will open

Hi,
Did you get any error message? If so, please paste it here so that we can resolve this problem more efficiently.
In addition, please try to run a repair of your Office installation to check if it helps:
http://office.microsoft.com/en-in/project-help/repair-office-programs-HA010357402.aspx
We can also try to create a new mail profile in Control Panel to check if it is caused by corrupted profile. See:
http://support.microsoft.com/kb/829918
Best Regards,
Steve Fan
TechNet Community Support

InDesign CS3 will not open for second user

I am running InDesing CS3 on a iMac 10.4.11. InDesign, Photoshop and Illustrator all open for my admistrative user account. I recently created a second user account that is unable to open InDesign even though Photoshop and Illustrator open just fine. I checked the permissions for all three programs and it appears that they are all set exactly the same. Does anyone have any idea why I am only able open InDesign for my user account but not for this new user account.
~Thank You
Andrew

5.0.3 should not have installed after 5.0.4 (that's a problem with the installer), and it may have added problems. First things to try, though, before we get down to uninstalling and reinstalling again, are trashing the prefs (Replace Your Preferences), trying a new user account, and starting with extensions disabled (hold down the Shift key when you boot).
If it comes to reinstalling again, you should probably also run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) before reinstalling, and make sure you have the correct update which you can download again from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4029

After latest updates july 2013 will not open cds

since my recent updates about 3 days ago, the cds I try to load will not read. Even cds that have been previously put onto itunes will not load. MAC mini spits them out.

Apple Computers: Troubleshooting the slot-loading SuperDrive

Windows 7 Themes will not Roam with Roaming User Profiles

Hi,
If I install a theme pack from the Microsoft Personalization website, it will install on the PC I am currently using. However, if I log onto another PC, the theme will not roam. I mean the wallpaper collection, the sounds, the screensaver, and the window
color. I am using a GPO to delete user profile on logoff, and I am using folder redirection.
Any help would be greatly appreciated.

Hi,
Could you please tell more details about the GPO which was set to delete user profile on logoff? Are we in a domain environment?
Before going further, please run gpresult /v on a command line with the admin rights and then post back the result.
If I understand rightly, the user logged on with a newly created profile every time as there is no user profile settings(deleted every time on logoff) for the user to load.
As the user profile settings is deleted, any changes made are no more available.
Best regards
Michael Shao
TechNet Community Support

Firefox will not open even with new profile

When I attempt to open Firefox nothing happens on screen. I have created a new profile still no joy. In the Windows Task Master Process window Firefox.exe is shown. I have attempted to update Firefox no joy I have uninstalled and reinstalled Firefox still no joy. I know that it is working in the background but where and how can I bring it to the foreground

Hi cor-el, and thanks
Have checked the Firewall that is ok and have allowed any mention of Firefox to have Internet acess , still no joy, I am using Zone Alarm.
I do not get any messages when I attempt open Fire Fox just the browser does not open. I can see in the Task Manager that Firefox has started and is sitting idle but no Browser window.
I End Task in the Task Manager before I attempt to start Fire Fox again after I have made any changes such as the changes to Zone Alarm as mentioned before. Then I attempt to start Firefox again and still no joy.

Publisher 2013 - will not open under DOMAIN user profile.

Similar Messages

Maybe you are looking for