Publishing to PDF issues in Captivate 6 on Mac

When I publish my project in PDF I get issues with the Recording Slides. The backgrounds will be all white and only areas that are clicked using the mouse will appear. It will also freeze after a few slides into the recording slides. I am using captivate 6 on the Mac.

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E72 (2) PDF issue - Cannot read embedded MAC fonts...

Nokia E72-2 (US version)
S/W ver: 012.024; s/w ver date: 17-Oct-09; Custom ver: 021.024.244.02; Custom ver date: 27-Oct-09; Language Set: 45.01; Type: RM-529
The Adobe Reader LE 1.5.0 software on it is not able to read some of the fonts embedded inside PDF files generated with the MAC version of the PDF Distiller Software. Attached the PDF properties screenshot.
Here is a PDF file example...
http://metrarail.com/content/metra/en/home/maps_schedules/metra_system_map/up-w/schedule/_jcr_conten...
Solved!
Go to Solution.
Attachments:
PDF_Properties.JPG ‏46 KB

Hi Paresht,
This may not be a Nokia's problem. Apple has a huge set of licensed fonts - this is presumably because of their background din publishing. When you generate a PDF in UNIX ( Mac OS X) it does not imbed the fonts which were used in the original document. Unfortunately, in order to read this PDF you would have to have the same font in the OS which you are opening the document in ( in this case Symbian) I doubt that Nokia has licensed the same amount of fonts. In normal circumstances the host OS will try to substitute missing fonts, but clearly this is not happening.
If the above is the case, I suggest you change font in your original document to something common (Times). if this helps then it is a font issue and you have your answer.
I hope this helps.

Publishing to pdf issue

I publish my projects using flash (swf) and check the pdf option so I can send the pdf to my reviewers. When I opened it for ths project I get a [email protected] screen instead of my project? Any ideas why the pdf did not work?

Hi there,
Can you please tell me which version of Captivate is it? (help > about adobe Captivate)
Do you have TOC enabled in your project?
If it is Captivate 6, then there is a Hotfix for the similar issue, please check : http://helpx.adobe.com/captivate/kb/captivate-swf-doesnt-play-acrobat.html
Thanks.

Adobe Captivate 5 published as pdf not displaying in certain versions of Adobe Acrobat and Reader

We have an issue where upon publishing files as a pdf in Adobe Captivate 5, they will not open in Adobe Acrobat Pro (9 or 10) or Adobe Reader (11). However, they will open in Adobe Reader 10.1.4. I have searched up and down these forums and google, without any solid resolution for this issue. We are running Windows 7 64-bit machines. It should be noted, that if we publish as a exe, it works without any issues. See below for other threads with same issue (but no resolution), and a screenshot. Thanks!
Other threads with same issue:
http://forums.adobe.com/message/4864175
http://forums.adobe.com/message/5070891

Try this. Though the solution is for CP6, it might still work for you.
http://helpx.adobe.com/captivate/kb/captivate-swf-doesnt-play-acrobat.html
Sreekanth

Issue creating a single PDF from MS Word on Mac

Using Trial Version of Acrobat XI for Mac. I am having issue creating a single PDF from MS Word on Mac. Acrobat is creating multiple files splitting up randomly. Are there any settings to select for ending up with just one PDF fil

Sabian,
As I mentioned before, I have used the following methods, each resulting the same, split up PDF file.
File>Save As - Selected PDF from under the Format dropdown menu.
File>Print>PDF - used Save As PDF
File>Print>PDF - used Save As Adobe PDF
With this information, I think I have tried all that you have asked me to do. Please let me know if I could reach out to a technical consultant or someone else who can help. Thank you.

Captivate 8 - how do I export or publish to PDF?

Captivate 8 - how do I export or publish to PDF?

Ahhh so you likely fell smitten with the new kid on the block. It's okay. We forgive you. We know how "cool" he is and all.
Lemme guess, in your editor you have a colored bar at the top? And that would mean that you created a new "Responsive" project. (Insert Ahhhhh, swoooon sound here)
PDF output isn't there for that project type as it's meant for copying to a web server for consumption on a variety of devices. If you want to publish to a PDF, you need to be using the Demonstration/Simulation project type. And sorry, there is no button or option to enable that goes "Poof" and now it's converted to that type. You will have to re-create the project.
Cheers... Rick

Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work.

All,
I attemped same using Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work. I switched out skins and same issue. I am using IE8.
When published as swf, exit button on skin works fine. Any ideas on solve for the PDF version exit button? We would rather publish as PDF since all files are contained in the PDF wrapper.

Hello,
Welcome to Adobe Forums.
This issue is reproducble at my end, need to do some more testing before I can tell you any solution or action plan for this issue
Thank you for your patience.
Regards,
Vikram

Publish to PDF

Does anyone know if the publish to PDF problem has been solved in Captivate version 7?

The PDF bug is actually one we cannot blame on the Captivate team. Captivate's multimedia PDF output was torpedoed by Adobe's decision to remove Flash Player from the latest version of Acrobat. It's just one of many issues the Captivate team have been handed over the years where Adobe's right hand didn't seem to feel it necessary to tell the left hand what it was doing. Changes to Flash Player have been similarly responsible for several show stopper issues that made Captivate look bad.

View output button disabled when publishing to pdf

I am using Captivate 4 and must publish all my Captivate files to pdf for distribution throughout my organisation. I have two issues:
1) After publishing to pdf, the View Output button is disabled, and I get the message you must have Adobe Reader 9 or better installed to view
I have Adobe Reader XI installed
I am able to open the pdf from my desktop
I saw elsewhere to try unticking the Zip files output option. Zip files and all other output options are unticked
I have tried publishing using Flash Player 7 (the earliest version available in the Flash Player Version menu) with same result
So the question is, is there some setting I am missing to enable the view output button, or another solution?
2) This wouldn't really be a problem, except some users with Adobe 9 installed are reporting they cannot open the pdfs from their desktop. I thought I would try publishing so that output is compatible with earlier versions of Adobe Reader but can't figure out how to do that.
So, is there some way to publish to be compatible with Adobe Reader 8 or earlier? Also, many users are accessing videos through a terminal server - could that be the problem?
Thanks very much in advance

You aren't printing the PDF. You're printing the spool because the user ID has the print immediately field selected and the GET_PRINT_PARAMETERS picks up that setting. You simply need to blank out the value of TDIMMED in your l_print_parameters
structure...

Artefacts appearing on Practice slides when publishing to PDF

HI All,
I have created a 91 slide Captivate Six presentation for an online course. My version of Captivate SIx is 240.
My issue is when I publish to a PDF artefacts appear only on the Practice recorded slides. All other slides in the presentation when converted to PDF are blemish free. When I published to PDF i used Flash Player Version 9 setting.
Please help. Would welcome an answer regarding this issue please.
Regards,
Mel

By 'blemishes' I'm assuming you mean ghost lines in your output?
If so, the usualy fixes are to increase slide quality to High 24bit or Optimized, and to disable all compression options under Preferences > Project > SWF Size and Quality. Once you can successfully publish without artifacts, try turning on the compression options one by one to see if you can isolate the one responsible. The Advanced Project Compression seems to be the main culprit.
Rod Ward
http://www.infosemantics.com.au/troubleshoot-adobe-captivate

Presenter 9 publish as .pdf

I've been experimenting with Presenter files published as .pdf (.swf)
I've found that some browsers work better than others when posting online for Internet use.
Of the current browsers (Internet Explorer, Chrome, Firefox, Safari) I get good results with Windows users should use IE and Mac users should use Safari.
Is this generally the case of am I missing something with the other browsers?
Thanks.

Make sure you have already configured the flash global setting for each broswer. If not , then open the following link:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
then select always allow
then click on Edit location >>Add location
Add path "C:/ " and confirm. for windows
I hope this will resolve your issue.
if not then package the PPTX and mail to me : [email protected] also mention in which browser contents does not play.
and I will try to resolve your issue.
Thanks
Sunil

BI Publisher -RTF Template issue: Output report not maintaining text with bullets and numberings.

Hi All,
I am currently working with generating reports using BI Publisher. My issue is that when I will preview the output(in PDF and RTF) format's of the newly created template, then, if the data coming from DB have some bullets or numbering, then the BI publisher output will ignore the same and will show the complete data as one single line.
For example if the data in the DB Field is like below:
The XYZ has the below sub-parts:
ABC : This again has two parts:
abc1
abc2
CDE
FGH
Then this data will appear as below in the BI Publisher output report's:
The XYZ has the below sub-parts: • ABC : This again has two parts: o abc1 o abc2 • CDE • FGH
I want the format of the data (with bullets and number's) should be maintained in the BI Publisher Report as well, but I am unable to find any solution for the same.
Any help on the same is much appreciated.
Deep Bhoj

in your query will u get all the columns always null when column1 is null
in your template for each group u can write like below
think G_1 as group in your xml
<?for-each:G_1[COLUMN1!='']?><?COLUMN1?><?COMMENTS?><?end for each?>
or if u are not sure u get null in both places every time u can write like below
<?for-each:G_1[COLUMN1!='' and COMMENTS!='']?><?COLUMN1?><?COMMENTS?><?end for each?>

PDF is not opening in Mac Firefox, asking for save/download, I want to open it inside browser

Hi,
Im facing an issue with Mac Firefox, when Im trying to open pdf file in FF for Mac, its asking for download/save rather than opening up inside browser window like other browsers do.
Can you please help me out to solve this, its happening only with Mac Firefox.
Thanks.

Please provide the following information:
Which version of Acrobat you are using?
Which verion of FireFox you are using?
Which version of Mac OS X you are using?
It will help those who want to help do so.

Shortcut keys NOT working when publish to PDF full screen

We have a series of modules that are published to pdf and the animations run inside the pdf file. We use the Tab shortcut key quite a bit as it simulates the natural progression between form items.
This works fine when viewing the pdf in standard mode. But when you right click on the PDF and go full screen, the Tab key fails to work. It wants to place emphasis on the playback controller.
Has anyone experienced this issue, and do you know the workaround?

If the PDF's page content is not renderable text (e.g., the scanned image/picuture of characters or outlined fonts (which are graphics (a "picuture")) then there is nothing for the Highlight Comment tool to work with.
So - two trials.
Acrobat's Preferences set to permit "U" to make use of the Underline tool.
Each trial done in Full screen.
#1 = a PDF with scanned stuff. Press "U". Tool is available but unable to highlight anything.
#2 = a PDF with renderable stuff. Press "U". Tool is available & can place highlight over selected characters.
Be well...

Hi, i cannot publish my iWeb site with a non mac domaine name...can anyone help please?

hi, i cannot publish my iWeb site with a non mac domaine name...can anyone help please?

Hi, I have a site developed by myself usinf iWeb and as iWeb are no longer hosting teh sites in 2012 i have found another domaine. It is with Go Daddy and the domaine / name is live. I have tried to publish site using fttp but keeps coming up wih a common error message saying the info i have input is incorrect. I have tread this may be an issue if host is a windows based host???
appreciete your help

Publishing to PDF issues in Captivate 6 on Mac

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