PUK Code is locked (Random)
My phone was working this morning and the PUK code randomly locked, I all of a sudden have no retries to modify and when I go to disable the Sim Card Lock option it does nothing.
Phone: HTC Thunderbolt
I would contact support directly but I don't know the account password/SSN, I'm on a family plan and I'm not the account holder. My dad is out for a few days and my phone does not work...
Any ideas on what I can do to get it working???
Hey running into the same **** issues with my droind thunderbolt.
See the following,
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47377
it shows you how to get your puk code and standard pin code. I didn't get the error yet again to try and enter it but hopefully it will fix it.
<< Content removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator
Similar Messages
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I went to use my phone this morning after it died last night from a dead battery and it is now telling me that my PUK code is locked. After much research here and through google, I have discovered what it means and have located my unlock code my My Verizon. I have read the tutorial about where to enter in the unlock code, however I do not know how to get to the screen it is showing in the tutorial. Any advice is greatly appreciated, as I don't have access to a phone to call Verizon until this evening.
How do I get to this screen? My emergency dialer does not come up, only my regular call screen. I pulled up my emergency dialer and it does not look like this.We want you to continue to enjoy your Thunderbolt mommym! Are you still having difficulties? It appears you should be able to enter your PUK code in the screen captured in your screen shot. Were you able to retrieve the PUK code? Have you tried removing your SIM card? These questions will help determine our next steps.
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport -
Lock my iPad asking for PUk code I have no idea what is that
Need help locked my iPad asking for PUK code to unlock and I have no idea
I don't think you can, you could try to email apple about the problem or depending on what you mean by "info" if it is just apps you can re download them again once you restore it.
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Locked SIM and *** is PUK code...
Locked my SIM by being nosey, it says I need a PUK code? Can anyone shed some light on this please?
Cwood10 wrote:
Locked my SIM by being nosey, it says I need a PUK code? Can anyone shed some light on this please?
PUK = Pin Unlock Key.
Your cellular carrier can help you, talk to them. -
***.are Apple doing? why offer an update without warning people about the consequences!
I've just updated my old iphone4 to ios7. this phone as no sim card, as i use it more like an ipod..after the update it ask for a code, i put in the passlock code.
Unbeknown to me the sim lock and the passlock codes were different! as the sim as been deactiavted by my carrier they cant give me a PUK code!
I'm now stuck with a phone i cant use
any suggestions please!Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
Droid ultra locked need puk code please
I tried to use numbers instead of a pattern to be able to lock phone...now I cant get into my phone
because I didn't know my password (which was numbers) it is telling to enter puk code to continue
my last phone was an iphone and it only needed 4 numbers so I have no idea how to open phone..
please help me...thanksCall 1-800-922-0204 from a landline and ask customer service or log into your My Verizon portal and under your device name the number will be there. Just click on the device in question and it should be there.
Good Luck -
Locked SIM: need PUK code to unlock
Anyone got an answer to this? AT&T recommends that i restore to default settings through iTunes. All my settings and contacts, etc. will all have to be re-synced. Anyway around that option?
From AT&T page.How to unblock SIM card...
You'll need your phone in hand to unblock your SIM Card.
First, enter the 8-digit PUK code, then press OK/Yes.
Note: Some Motorola phone users will need to enter *05 if "enter PUK" is not already displayed. After entering *05, then enter the 8-digit PUK code and press OK.
Select a new PIN code, then press OK/Yes.
Re-enter the PIN code, then press OK/Yes.
If the codes were entered successfully, the phone is ready for use.
Important: If the incorrect PUK (Pin Unlock Key) code is entered 10 times in a row, the SIM card will become permanently locked, and you must purchase a new SIM card. If your device is requesting PUK 2 please call Customer Care at 1-800-331-0500.
Good Luck with it.
Jim
PB G3 "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM/ 8GB iPhone Mac OS X (10.4.10) -
Accidentally locked iPhone 4s SIM card? Need PUK code.
The phone was given to me secondhand by a friend. It has no sevice since I cannot use it with my carrier, and I use it kind of like an iPod touch. How can I get the PUK code?
Contact the wireless provider to which the iPhone is locked and ask them
for the PUK.
Be advised, you will need a sim in the iPhone to be able to activate it. The
sim does not have to be associated with an active account; however, if the
iPhone is locked to a wireless provider, the sim must be from that wireless
provider.
Be sure your friend did the following so you can make the iPhone yours:
Before Selling/Giving Away an iOS Device
Backup the device to iTunes or iCloud, if desired: http://support.apple.com/kb/ht1766
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > Delete Account (this only unregisters and deletes it off the iPhone)
Settings > General > Reset > Erase All Content and Settings
More Info... http://support.apple.com/kb/HT5661
(thanks to paulcb for the wording) -
HT4993 locked sim. says i need a puk code
I dont knowwhat ive done. phone says locked sim. and i need a puk code. how do i get one?
You get the PUK code from your carrier:
http://support.apple.com/kb/HT1316 -
I've locked my SIM card by entering the passcode incorrectly 3 times. Do I need a PUK code and how do I use it?
http://support.apple.com/kb/HT1316
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Hello,
I accidentally locked my SIM card and the SIM PUK code is not available on my online account. Could someone please help me locate it? Thanks!Hi aaviles13,
I know how important gaining access to your phone and PUK is. Let's make sure you have the details in how to obtain it. When searching on My Verizon did you follow the info as described on http://bit.ly/Q91GmT? If the PUK isn't presented there the only other option of obtaining is by contacting our support team. You can either click to follow me and send a direct message with your mobile number or you can contact us at 800-922-0204. Even a store can look it up for you. Please let us know if you have additional concerns.
Thank you,
MariaC_VZW -
My phone has lock me out what is puk code
what is puk code my phone has lock me out
Locate the 4G SIM PIN/PUK My Verizon Website | Verizon Wireless
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IPad 3rd Gen locked sim need PUK code
I accidentally locked my sim can anyone here help me get the PUK CODE
<Moved from the iPad space to the The specified item was not found. space for more exposure.>
Message was edited by: Verizon ModeratorHello bigmike25,
I can certainly help you with your PUK code my friend! May I ask how many times did you try to enter your password on the iPad? In order to have the PUK code retrieved, we need the prepaid mobile number and the MEID of the iPad. Below are the steps on how to find these two pieces of information.
Settings > General >Cellular data number & MEID.
Once you have these two pieces of information then I encourage you to give us a call at 1-800-786-8419. We are looking forward to hearing from you and getting this resolved!
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport -
Help! I accidently create a PUK code for my ipad a while back and I forgot the password. How do I disable this feature?
I'm guessing "PUK" means something about the device's passcode.
In that case, here's what you should do:
HT1212 -
Can someone please help me unlock my SIM, I need the PUK code, please
Hello venay22,
I see this was a very time sensitive matter! Please excuse my delayed response. Have you gotten the SIM unlocked at this time? Is your phone working as normal? If you do need any additional support it would be my pleasure to continue troubleshooting.
Thank You,
YaleK_VZW
Follow us on Twitter @VZWsupport
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