PUK Code is locked (Random)

My phone was working this morning and the PUK code randomly locked, I all of a sudden have no retries to modify and when I go to disable the Sim Card Lock option it does nothing.
Phone: HTC Thunderbolt
I would contact support directly but I don't know the account password/SSN, I'm on a family plan and I'm not the account holder. My dad is out for a few days and my phone does not work...
Any ideas on what I can do to get it working???

Hey running into the same **** issues with my droind thunderbolt.
See the following,
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47377
it shows you how to get your puk code and standard pin code. I didn't get the error yet again to try and enter it but hopefully it will fix it.
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Message was edited by: Verizon Moderator

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