PUK is locked

I have a Thunderbolt. Recently downloaded Firefox. I have tried the unlock code using the telephone, and it beeps. Nothing is happens...it does not give me an option to put another code in. I am not able to receive phone calls or text messages. Any help would be appreciated. Thanks.

Hello llbrixon!
Oh my, I hope you're not experiencing this issue any longer! If so you can obtain your PUK code by following these steps:
Log into vzw.com and choose the mobile number in question. Under "I want to..." click on the category Device. Then choose Unlock SIM (PUK) Now. The following screen will allow you to enter your PUK code.
Generally when you try to place a phone call it will prompt you for the PUK code again where you can enter it if you lose the screen.
Keep us posted!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

Similar Messages

Need puk ipad locked after itunes upgrade

Upgraded itunes on ipad 1 and now it's locked and wants puk code AT&T sim. Never used a cell network and just want us ipad with local wireless in house.

ATT wil have all the answers
contacthelp.com for all the numbers

Data wiped after failing inserting an unknown blackberry password

Hi,
I have a BB 9300 Curve 3G with Movistar Spain. This morning I downloaded the desktop PC for windows and when I connected the device to the PC, the application started to request a password. I have been using BBs since 2005 and never had this password request. I tried a couple of options which did not work. Then, to my surprise, the BB also requested this password, which, till now, I don´t know which password it is. I used the 10 tentatives trying different alternatives (PIN, PUK, screen lock, BB id) and none of them worked. Then to my INCREDIBLE SURPRISE, the device started to WIPE all my data.
I can understand if the device is locked, but WIPING ????? I have lost tons of business contacts that I wanted to "ironically" backup in case I had an accident.
After 6 years using BB, I must say that I am really considering moving into iPhone or Android phone as this contact lost probably will impact my business significantly.
I have called the Movistar technical support and they were clear stating that this was randomly executed by RIM and they are equally amused and irritated on this practice, however, there is not much they can do about it. They referred me to this website, as there is no local tech support, neither phone or email.
I am really dissapointed on BB after latest failure. I have even tried new devices like Torch 9860 which clearly dissapointed me as well in terms of usability compared to iPhones or Samsung Galaxy S.
If someone could help me to recover my contacts (maybe some hidden way to recover from the "wiped" data), I really appreciate it. I am keen to send the device to RIM if they can help on this.
Tks,
Ion
skypeid: ionpinedo
Ion de Pinedo

Hi,
One of the passwords I inserted was the one I chose to lock the device, it did not work. I don´t think it was that password, besides, it started asking 1st on the desktop PC when it was the 1st time I had installed it on that PC and 1st access, then, the device started asking for it as well. I don´t agree with your statement.
Locking the device is fine, but wiping it is just too much without further asking or checking. Is it written somewhere this type of security policy ?
Tks,
Ion
Ion de Pinedo

I have iphone5 and my sim card got locked how do i unlock it, says puk locked

have iphone5 and my sim card got locked how do i unlock it, says puk locked

<http://support.apple.com/kb/ht1316>

I no longer have a service provider and my SIM is locked. How do I obtain my PUK?

I no longer have a service provider and my SIM is locked. How do I obtain my PUK?

if you don't have a carrier then the sim card and punk code is irrelevant and you will not be able to use it
the only purpose of the sim card is to tie the phone to the carrier, and the puk code is a security code for the sim card
trow away the sim card and when you get a new carrier you will be given a new sim card by that carrier

Lock my iPad asking for PUk code I have no idea what is that

Need help locked my iPad asking for PUK code to unlock and I have no idea

I don't think you can, you could try to email apple about the problem or depending on what you mean by "info" if it is just apps you can re download them again once you restore it.

Locked SIM and *** is PUK code...

Locked my SIM by being nosey, it says I need a PUK code? Can anyone shed some light on this please?

Cwood10 wrote:
Locked my SIM by being nosey, it says I need a PUK code? Can anyone shed some light on this please?
PUK = Pin Unlock Key.
Your cellular carrier can help you, talk to them.

PUK locked SIM and PUK provided on "MYVerizon" doesn't work?

So I have a PUK locked SIM and the PUK that is provided on "MYVerizon" doesn't work? I've had this phone for about a week and have had no problems with it. I set up my own pin and everything but when i went to disable the pin it kept saying it was wrong until it locked up on me. I've been up for hours on this website trying to figure this out and cant.... PLEASE HELP ME!!

All you need to do is explain to the person that the phone will not operate unless activated. You cannot access any other settings until activated. The phone is carrier locked, and unless you did not indicate this in the sale, it is the buyer's problem. They would need to contact the carrier the device is locked to and see if they provide unlocking services and if they do if she qualifies. If you advertised a carrier locked device and she purchased it, then she got what she paid for.
Last item you can tell her is to check the Apple website about how to activate a phone. It explains it.

Just updated my old iphone4, it as no sim card in, as i use it mainly for playing music.updated it to ios7 and when i intially open it up, it asked for a sim lock code.was'nt sure of this. i put the passlock code in. now its asking for a PUK code.

***.are Apple doing? why offer an update without warning people about the consequences!
I've just updated my old iphone4 to ios7. this phone as no sim card, as i use it more like an ipod..after the update it ask for a code, i put in the passlock code.
Unbeknown to me the sim lock and the passlock codes were different! as the sim as been deactiavted by my carrier they cant give me a PUK code!
I'm now stuck with a phone i cant use
any suggestions please!

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

Droid ultra locked need puk code please

I tried to use numbers instead of a pattern to be able to lock phone...now I cant get into my phone
because I didn't know my password (which was numbers) it is telling to enter puk code to continue
my last phone was an iphone and it only needed 4 numbers so I have no idea how to open phone..
please help me...thanks

Call 1-800-922-0204 from a landline and ask customer service or log into your My Verizon portal and under your device name the number will be there. Just click on the device in question and it should be there.
Good Luck

PUK Locked insert SIM with no PIN lock to activate ipad

please invistage to me this matter

PUK locks are controlled by wireless carriers. Contact the source of the
sim to get the PUK or change the sim. Unless the iPad was purchased
as subsidized and therefore locked to a wireless provider, the iPad
should not be locked.

PUK Code is locked (Random)

My phone was working this morning and the PUK code randomly locked, I all of a sudden have no retries to modify and when I go to disable the Sim Card Lock option it does nothing.
Phone: HTC Thunderbolt
I would contact support directly but I don't know the account password/SSN, I'm on a family plan and I'm not the account holder. My dad is out for a few days and my phone does not work...
Any ideas on what I can do to get it working???

Hey running into the same **** issues with my droind thunderbolt.
See the following,
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47377
it shows you how to get your puk code and standard pin code. I didn't get the error yet again to try and enter it but hopefully it will fix it.
<< Content removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Each time I turn off my Maxx, it locks the SIM card, need PUK to unlock

Each time I have to turn my Maxx off, it locks the SIM card and needs the PUK number to unlock it. I'm so sick of this. Can anyone please help me? TYIA!

Hello Matthew,
When I got my phone, I wanted to lock it so it required the 4 digit PIN code to get into it. I did that, using the "Set up SIM card lock" function, and, I just checked "SIM card lock settings" and it has a check mark beside "Require PIN to use phone". It has never been set up for encryption. I've only had it a few weeks. I never tried to set up encryption, nor did I do anything that made the PUK number be required after my phone has been turned off. It just started after I'd had it a couple of weeks. I'm going to be traveling by plane quite often, and will have to turn off my phone. I'm not sure what to do at that point. Any help you can give me will be most appreciate!
Thank you!!
~ Shirl Ann

PUK Locked Error on iPhone3 used as an iPod

How do I get past the "PUK Locked" error for my old iPhone3 that my son was using as an iPod? This PUK error happened when I connected the phone to iTunes and it prompted me to update the software (which I unfortunately did). Please help!

Thanks, but this old iPhone isn't being used as an iPhone and not under any service. It is only being used as an iPod so I can't get a code from the carrier to unlock the PUK error.

Locked SIM: need PUK code to unlock

Anyone got an answer to this? AT&T recommends that i restore to default settings through iTunes. All my settings and contacts, etc. will all have to be re-synced. Anyway around that option?

From AT&T page.How to unblock SIM card...
You'll need your phone in hand to unblock your SIM Card.
First, enter the 8-digit PUK code, then press OK/Yes.
Note: Some Motorola phone users will need to enter *05 if "enter PUK" is not already displayed. After entering *05, then enter the 8-digit PUK code and press OK.
Select a new PIN code, then press OK/Yes.
Re-enter the PIN code, then press OK/Yes.
If the codes were entered successfully, the phone is ready for use.
Important: If the incorrect PUK (Pin Unlock Key) code is entered 10 times in a row, the SIM card will become permanently locked, and you must purchase a new SIM card. If your device is requesting PUK 2 please call Customer Care at 1-800-331-0500.
Good Luck with it.
Jim
PB G3 "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM/ 8GB iPhone Mac OS X (10.4.10)

PUK is locked

Similar Messages

Maybe you are looking for