Pull voicemail message off system as wav file

Is there a way to pull a voicemail message out of a mailbox as a wav file and TFTP it down to a pc? I am using CME 4.0 on a 2811 router with Unity Express AIM Module (V 2.3.2)

Yes, you can configure integrated messaging with CUE to access voicemail using Outlook or another IMAP email client. Take a look at the following link.
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a0080677978.html
Hope this helps. If so, please rate the post.
Brandon

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Unity Connections - can I save my voicemail message locally as a .wav file?

Is this possible and if so how?
I am running Unity Connections v7 on a CMBE system.
If I have IMAP setup, is the message attached, or is it a link?
Thanks in advance,
Steven

Steven,
Yes, this is most definitely possible. If you have IMAP set up then you are using "Integrated Messaging" and your email client is configured as an IMAP client with Unity Connection as the IMAP server. You may or may not be using the ViewMail plugin for your email client. If you are using ViewMail, the default behavior is that the media control used to play the voicemail message provides the option to "save as" a WAV file. If you don't have the ViewMail control loaded, then the file is simply seen as a WAV file attachment and will be played using a desktop media play that the user has selected to play files with the .WAV attachment.
Check this link for some useful background:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag210.html
HTH.
Regards,
Bill

Selectively pulling a message off of a JMS Queue

Hi All,
I want to iterate through the available messages in a JMS Queue (probably using a QueueBrowser) and then consume only a specific message based on message ID or some other property.
(The Message Provider I am using is IBM MQ)
How to do this using JMS API ? Can anybody give me a code snippet for this ?
Thanks in advance.
Edited title.

arunkumar504 wrote:
Hi All,
I want to iterate through the available messages in a JMS Queue (probably using a QueueBrowser)what's that?
and then consume only a specific message based on message ID or some other property.
(The Message Provider I am using is IBM MQ)you mean correlation id?
in general that's not how queues and messaging work. maybe you really want a topic/subscriber model instead of a point to point queue. it's hard to tell based on the info you've provided.
How to do this using JMS API ? Can anybody give me a code snippet for this ?nope. consult your IBM docs.
if you can't find something in an API, it would suggest that it can't/shouldn't be done. find another way. check your assumptions.
%

Anyone know of a quick way to pull the name of each individual .wav file to a range marker name?

I have a bunch of audio files that I want to batch convert from a timeline but manually naming each range marker is not saving time.

That is before I mix it down and export the named markers. You can see my watermarks on tracks above and bellow the main music files. This way I can control the volume of the watermarks. Basically watermarks on top are louder than the bottom ones. I works pretty well except the part where I need to rename the range markers on the left before mixing down and exporting them all at once. It does not seem like a lot but I have to do many many more. I am doing a batch of 20 a time.

Emailed voicemails with .wav files no longer play

My office has a VoIP system that I have set up so it sends me an email (Gmail not Outlook) with the voice mail message attached as a .wav file. On Sunday my Droid Razr M stopped working and Verizon made me do a hard reset to restore factory settings. Since then I can't open the voice mail messages. When I try to play the message I get this error message: "Info No app can open this attachment for viewing."
What got reset/removed during the factory reset and how can I restore the ability to play voice mails?

its the updates to google play music causing the problem
go to settings > apps > all and remove updates to google play music and it will start working

Opening .wav files in emails in iPad

I've setup my desk phone to email messages to me as .wav files. The .wav files don't open on my iPad. Any recommended app's?

If you search the store you will find a couple of apps that reportedly will play wav files. But, i also did a search in old forums, and wav voice mail playing was a fairly well reprted issue on the iphone, pre pad, and was fixed in ios2.
The problem then was that the provider was using a new and unsupported codec in their wav file. Does the system you are using to create the files have any output settings or options? This might be as simple as a non standard sample rate that you can adjust.
I also note that the native player in my pad plays wav files just file. I pulled a few from websites, and they all play.
What happens when you touch the e mail attachment? Does it not play, or do you get a message?

Opening an email from Vonage .wav file in my email

My vonage account sends me an email notification when I have a Vonage voicemail, adn included is a .wav file of the actual message. What can I do to listen to this .wav voicemail from my iPhone? Help please.
thanks,
Maury

Here is a third party app note showing which .wav implementations are playable on the iPhone
< <a class="jive-link-external-small" href="http://">http://www.kehlet.cx/articles/156.html>
Unfortunately, the G.711 format is widely used for telephony and voicemail and currently does not play on the iPhone. I encountered this when my AT&T home voicemail would not play when forwarded to my AT&T exclusive iPhone. (so much for corporate compatibility)
One workaround is to forward messages to www.iphoneconvert.com. This service changes the file format and automatically forwards to the iPhone.
Hopefully, Apple will address the needed G.711 audio support in software 2.0 (July 2008) or in a future update. This would eliminate the need for the extra forwarding workaround.

UCCX 7 wav files and languages

I'm in the midst of trying to configure IPIVR 7.0 for IPCC, and to get the basic config working I wanted to write a simple play prompt script on the IVR, should be asy I thought. However, all I get is the automated 'system problems' WAV file played and not my prompt. I end up with the following error in the MIVR log file:
118348: Mar 31 19:46:35.724 BST %MIVR-LIB_MEDIA-3-PROMPT_ERROR_IGNORED:Prompt error ignored: Exception=com.cisco.prompt.UndefinedPromptException: user prompt 'C:\Progra~1\wfavvid\Prompts\user\en\C:\Program Files\wfavvid\Prompts\user\en_GB\HPwelcome.wav'
118349: Mar 31 19:46:35.724 BST %MIVR-LIB_MEDIA-3-EXCEPTION:com.cisco.prompt.UndefinedPromptException: user prompt 'C:\Progra~1\wfavvid\Prompts\user\en\C:\Program Files\wfavvid\Prompts\user\en_GB\HPwelcome.wav'
The WAV file is pulled from my 3.5 system and plays fine there.
I think this is somehow wrapped up with the way I have the languages set up and the directory structure but I'm failing it to work it out. Can anybody point me in the right direction please as this is now getting very frustrating!
I also have the ICM subsystem in PARTIAL_SERVICE but I assume this is not related, it was running fully at one point. What's the best log file and log parameters to enable to see what's going on here?
Thanks
jed

Thanks Aaron, that's useful to know then. Is it something I can fix too ... an error in my script?
The other errors I have seen on occasions, possibly regulalry, are:
140827: Mar 31 18:35:21.994 BST %MIVR-LIB_MEDIA-3-PROMPT_ERROR_IGNOREDrompt error ignored: Exception=com.cisco.prompt.UndefinedPromptException: Local media channel might be released, the codec is 0; nested exception is:
com.cisco.audio.WrongAudioFormatException: Unsupported payload type: 0
WrongAudioFormatException
This doesn't looks too promising .. is this more likely my error? I'm not sure how consistent this error is yet as I have played witha lot of settings today so the picture isn't crystal clear just yet. This is for a WAV file that was either fine in 3.5 or I copied from the system repository and renamed as a test.
Jed

Not able to read a .wav file after firefox 19

hi,
My application which is a voice messaging solution, takes a wav file from the desktop , upload it to the server then send it to the other user.
The problem i am facing is: firefox 20 onwards , browser takes the .wav file from the desktop , uploads it to server, but after uploading it is not able to send it to user. I analyzed the request my application is sending, i found that the content size comes out to be 0. Content only contains the file name and the wav file.
I checked the release notes of firefox 20 also, which says there were few enhancements and features were introduced in this release. Also there was a bug regarding the UNC path which was resolved in firefox 20.
Can anyone please tell me, what i might be missing here.
Or is there any change regarding the wav files or how files are accessed .

I do not know how the sending portion of you application works, however when there is no content
Viewing these files in the browser:
[https://support.mozilla.org/en-US/kb/viewing-html5-audio-and-video]
This bug:
[Also there was a bug regarding the UNC path which was resolved in firefox 20. ] what was it?

Unable to open a .wav file attached to email.

When I click on an attached .wav file in an email it launches a player of some sort, appears to load the file, then displays the error "There was an error playing the file."
According to the tech. specs, .wav files are supposed to be compatible.
Anyone have any ideas?
Post relates to: Pre p100eww (Sprint)

I was able to play a WAV sent to me via email. I have Vonage and it sends voicemails to my email as WAV files; these files work fine for me.

.wav files not playing after upgrade to IOS 7.1

My company's email system sends .wav fils to our email. Since the upgrade to IOS 7.1, the .wav files are garbled and staticy. Anyone have any info on known bugs affecting .wav files?
thanks

ADd this to the ever growing list of issues with apple devices ( note the first two letters capitalized?).
i Can no longer play any downloaded .wav files either! And I've just restored my iPad, yadda, yadda!
IT won't be long now and my iPad will be totally useless! Honestly not a day goes by anymore where my ipad and phone don't give me some sort of trouble.
using safari it constantly locks up, resets my session , reboots the whole ipad, radio buttons on pages May or may not work and the list goes on!
i Recall a day when I used to tell people if they wanted an easy to use bullet proof computer that was handicapped ,but stable to buy Apple. That is no longer the case and even with the stringent controls Apple puts on developers of Apple apps, Apple is losing its appeal. Actually for me, that time has already come. Heck if I can't even use this $1000 device to do so,etching as simple as surf the web, then what good is it for anything? ( that was something spelt correctly twice).
GRrrr

.wav files on 9630

Please help! Is my BB Tour 9630 (v 5.0.0.732) capable of playing voicemails i recieve as a .wav file via email?
Peter

That sounds like the standard Apple answer. That or you will have to call ATT for that.
This is after being transferred back to ATT and then back to Apple and then back to ATT for simple questions. I went to the ATT store where they asked why I was here instead of the Apple store. Then to the Apple store where I was told "oh it will play .wav files just not attached .wav files. If you know it will not play attached .wav file tell us that instead of saying it will play .wav files then wait for us to ask specifically to say attached .wav files.
This is a simple format that is widely used. If this new iphone is all that why can't it at least save the attachment and then play it. Why such a dependency on I tunes to do anything.
I have worked for a week getting an iphone working with exchange. I asked the sales person at the time of sale if it would connect pop and they told me sure it can. After 3-4 hours on the phone being transferred back and forth I was finally told it can connect to a pop server just not an exchange pop server. Now after making the changes to the mail server and firewall I finally got it connected to Exchange. It would be so much easier if apple just caved and worked with Microsoft to come to some kind of agreement on the licensing issues that are making the business users IT people reconfigure their networks to do nothing more than support this phone.
Come on guys if you are saying this phone was "made for the masses" then why is it every other phone out there can do thing this one can NOT...
Just letting you know how an IT guy fells after making his network less secure for nothing more than checking for an email...
Austinmtlhd

Audition 5.5 - Help with .wav files for phone system - making a hold message PC & Mcc

Hello everyone,
I am really frustrated trying to create a .wav file for our phone system and I was hoping someone might have some suggestions as I am new to using Adobe Audition. Our phone system will only accept .wav files for our hold messages but the tricky part is that is can only be a maxiimum streaming bit rate of 64 kbps. Everything we've created under 256 kbps becomes in-audible and I'm really not sure what to do as the current messages sound fantastic. Our current hold message is 35 seconds long and we have another one we are about to do which will be 2 minutes long (uuuugh).
- I've tried first converting the .wav file to an .mp3, lowering the bit rate to 64 kbps, then converting back to .wav but the bit rate goes up to almost 1500 kbps after re-converting.
- I've tried making the track mono, reducing the sample rate to 22k but the size ends up being somewhere between 512 and 768. If I lower the sample rate much further and convert to 8bit, the audio sounds terrible.
- I've also tried using Adobe Media Encoder, Audacity, Hand Brake, OS X Automator and a few other programs all with the same results.
- I've tried re-recording the audio on a handheld .mp3 recorder hoping the initial quality would be less (originally recorded on a PC through Audition with a external mic).
Unfortuantely, the person who used to do these conversions is no longer with the company, never documented the process and all I know is that they used to do this on a Mac. Also, the software that uplaods the files is a Linux based which is out of my area of expertise so I'm not able to tinker with it to make any headway.
** Any sort of suggestion would be greatly aprpeciated as I really don't know much about audio. I've been working on this for 2 weeks now and this is really driving me crazy. **

9ov7 wrote:
Hello everyone,
I am really frustrated trying to create a .wav file for our phone system and I was hoping someone might have some suggestions as I am new to using Adobe Audition. Our phone system will only accept .wav files for our hold messages but the tricky part is that is can only be a maxiimum streaming bit rate of 64 kbps. Everything we've created under 256 kbps becomes in-audible and I'm really not sure what to do as the current messages sound fantastic. Our current hold message is 35 seconds long and we have another one we are about to do which will be 2 minutes long (uuuugh).
- I've tried first converting the .wav file to an .mp3, lowering the bit rate to 64 kbps, then converting back to .wav but the bit rate goes up to almost 1500 kbps after re-converting.
Eugh! Converting to MP3 is absolutely not the thing to do!
- I've tried making the track mono, reducing the sample rate to 22k but the size ends up being somewhere between 512 and 768. If I lower the sample rate much further and convert to 8bit, the audio sounds terrible.
- I've tried re-recording the audio on a handheld .mp3 recorder hoping the initial quality would be less (originally recorded on a PC through Audition with a external mic).
Okay, in reverse order: I know it sounds daft, but actually you want to start with the best recording you can possibly have. You are going to have to reduce its bit rate, but if you reduce a crap signal's bit rate, it inevitably ends up worse than reducing a good signal's one; when you think about that for a moment, it's going to make sense (I hope...).
As for what you need to do - well it's going to have to be a mono file anyway (you haven't got a stereo telephone system), and that will immediately halve the streaming rate, but the other thing you need to bear in mind is that telephones have a limitited bandwidth, and that your sample rate, even at 22k, is going to give you more bandwidth than the system has. If you can reduce it to 8k, it will work fine. This will still give you an upper frequency limit of 4kHz, and that's more than adequate for telephone speech, believe it or not...
The other thing, and this is where I think you may be running into trouble, is that 8 bit streaming is pretty much the norm here. All it does is to increase the noise floor, so that the signal to noise ratio is about 48dB instead of the 96dB it would be with a 16-bit signal. But, to get this to work to your advantage, you have to optimise the audio you are using in the first place. Chances are that you need to compress your recording so that it has a relatively limited dynamic range before reducing it to 8-bit, and then you'll be fine. This is better anyway for telephone systems - there's far less chance of bits of the message being missed because they're too quiet. Also, you don't want massive great peaks in the recording - these just reduce the maximum overall level for the majority of the message sound. So, you need to apply a limiter to get rid of them, leaving the majority of the speech sounding just as good, only louder. All of this you can easily do in Audition - don't need any other software at all.
So, my guess is that the previous maker of your messages knew exactly what he was doing. Yes, he could have documented the basic steps, but he couldn't have been absolutely specific about it because no two recordings are the same. I'll attempt to explain the basic steps in English, but how well you will be able to follow this, I'm not sure...
The basic process I'd go through with the recordings is firstly to normalize them to 0dB, then look at how far down most of the 'green' parts are - this is the bulk of the signal, and where all of the meaning is. Then, you apply a limiter to this so that those green parts don't have peaks sticking out of them. Then, if you need to, normalize again so that the green part moves to the upper part of the waveform space (towards where 0dB is). Then, if you need to, apply compression to the signal so that the level of it sounds about the same all through the message.
Now, when you reduce your signal to mono, 8k, and 8-bit, pretty much everything about the original signal will still be there. That should stream 8-bit words at 8k, making 64k streaming for a single mono channel. This will work fine, but only if you optimise the signal first - otherwise no chance!

"Input contract violation" error message when trying to import a .wav file into AE?

I am trying to import a .wav file into AE and keep getting an "input contract violation" message from the program followed by it shutting down. If it means anything, I bought the song online, but it has been paid for and I downloaded the .wav file after my purchase. Any idea of why this may be happening? Are there any particular settings which may be mandatory on the project timeline to import a 3min song? Thank you!

YOu have not provided any system info, not told us what version of AE you use, your audio setting, what specifics in the audio file and a million other things. See how it may not be possible for anyone to tell you anything beyond "Your computter sucks!" ???
Mylenium

Why is the .wav file removed from text messages?

Why is my IPhone removing the .wav file that is being sent via text message to my phone? If I send it via an email it comes in but not via a text message sent to my phone number.

I see that there have been 212 views but no replies. I'd love to know if anyone has any thoughts. I ahve voicemails from an outside company forwarded to my IPhone and they come in MUCH quicker via text format then with email. They would also be easier to open. If this is simply not availabel ok but I've seen some other Google results that seem to imply that attached files are available??
Is it because the files are bigger then a standard text message that is gets removed.
Any imput would be appreciated.
Thanks

Pull voicemail message off system as wav file

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