Pump motor stalled.

When switch on the printer it gives error message " Pump motor stalled. Press ok ".
I followed the steps as after press ok, it gives other error message " Cartridge Problem, the following ink cartridges appear to be missing or damaged. Replace the ink cartridges to resume printing." and changed to other message " carriage jam, open the print-carriage access door, clear the jam, and then touch Ok to continue."
But the same error message still not remove. Seeking your support to solve this issue, as I followed the entire process to solve the issue, even I changed the ink cartridges but nothing solved.

pump motor stalled on my 6200 all-in-one printer. can i fix this

Similar Messages

Hp officejet pro 8500a plus pump motor stalled

Does anyone have a detailed fix fo the "pump motor stalled" error? I went through the multiple steps provided by HP with the last item being "have it serviced". Surely there is a solution I can implement.

Hello @DuckLock,
Welcome to the HP Support Forums! I see you are getting a 'Pump motor stalled' error message on your HP Officejet 8500A Plus. You have completed the troubleshooting steps online with no success. After some research I was able to find this solution which may work for you as well, although a different printer is listed the same steps apply:
Pump Motor Stalled
I hope this helps, if you are still getting the error you will need to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled' press (I don't recognise the icon!)
What is the button & what is the solution?

Hello, I don't have a floor model of that printer available and the manual for this printer does not mention the pump motor. But I would first try removing and reseating all the cartridges in the printer and power cycle the machine. If you are still getting that error message I would do a hard reset that involves removing the cartridges. No user settings are lost with a hard reset and it is a very common tool used to try to resolve a hardware issue with a printer. To do a hard reset with removing the cartridges:
While the machine is powered on take all the cartridges out of the machine. Close cartridge access.
Then pull the power cord out of the rear of the Product, and then unplug the cord from the wall outlet.
Wait at least 20 seconds.
Plug power cord back into wall outlet and then back in the rear of the printer. It should power on by itself but after 10 seconds or so use the power button to turn machine on
Wait for printer to go through start up process and as it recognizes the cartridges are missing (the display panel will inform of missing cartridges) put them back in their slots.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

What does pump motor stalled mean? HP Office Jet Pro 8500 Premier

what does pump motor stalled mean? HP Office Jet Pro 8500 Premier

Hi maryhelt,
You can click here to go to a document that will help you learn about the pump motor stalled error message for your printer. It will also help you troubleshoot this message.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

"pump motor stalled" error message on Officejet Pro 8500

Printer all of a sudden displays the erro message shown in the subject line of this post. How do I corrent this.

I believe this is the best solution for you.
PUMP MOTOR STALLS
If you have reached the last step which is to service the printer, you can call HP if your printer is still under warranty for the free repalcement
---Click KUDOS if you want to say THANKS.

I have a hp photosmart c7280 all in one and i get a message that says "pump motor stalled.

I have an HP photosmart C7280 All in One and I get a message that says pump motor stalled. I have done everything from resetting and turning it off. I have checked to make sure that there is not any paper jam. It makes a clicking sound after it has been reset and then the message "pump motor stalled" pops up. Any suggestions or should I just toss and buy new??? It is only three years old but it is out of warranty.

You might try the suggestions in this post. There is also a post here that reports success.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I have an error. pump motor stalled. What does this mean and how can I fix it?

Can some one help?

Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

C7280 All-in-One Printer - "Pump Motor Stalled" - how to fix?

Any advice on what is to be done to fix the above issue would be greatly appreciated. Thanks

I'm having the exact same problem with the exact same printer. I just came here to try and find out how to fix it. Any word?

Officejet pro 8600 Premium pick motor stalled error message

I have the Officejet Pro 8600 Premium printer. I'm getting the message "pick motor stalled" after two and a half months of stellar use with this printer. There is no paper/print jam. I'm using the same paper I have always used. Help, is this a problem with this model?

Also having this issue with an Officejet Pro 8600 Premium too. Bought it in May 2012 to replace an Officejet 7410. Running on a wireless network to a Win 7 32 bit laptop. Started getting the popular Pick Motor Stalled error after two months of ownership of the 8600. Have been able to get the printer to reset this error in the past with combinations of powering down, running diagnostics, and having the printer execute either a print head clean routine or a print printer status routine - that is up until this weekend. Trying to print tax returns so I can get them in the mail by the 4/15 deadline tomorrow and, of course, the Pick Motor Stalled error shows up again. Spent several hours trying usual tricks, this time nothing works. Finally, as a desperate last resort, I powered down the printer and completely removed the second printer tray assembly from the bottom of the printer. Powered back up running only the single main tray and that did the trick. Printing restored.For those that might conclude there was a paper jam on the machine and removing the second paper tray assembly fixed it, trust me. I have been in and out of that machine. There was no paper jam. There is some glitch in either the electronics or firmware, or both on these printers that is causing all the Pick Motor Stalled errors that the user community for this HP device has been dealing with.

HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g cm756a geeft fout melding

komt fout melding (pompmotor afgeslagen druk op ok ) ok druken helpt niet alstub. help me

Hello,
I see that you're having an issue with the pump motor stall. I would suggest doing a hard reset.
You can also follow this document for the issue you're having.
Also, can you access the main menu (copy,scan and fax) on the printer?
Hard Reset:
Unplug the power cord from the printer and wall
Take out the toner/cartridges
Wait 30 sec
Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector)
Insert the toner/cartridges back into the printer

HP Officejet Pro 8500 : Use scanner without print heads/cartridges

Hello.
I have a HP Officejet Pro 8500 (CB023A) that I bought specifically because of the automatic duplex scanner. Buying a scanner with automatic duplex instead of this multifunction printer was out of the question because the cheapest one costed over ten times more than this multifunction printer (and they still do).
I can no longer afford to keep buying print heads and cartridges just to use the scanner, as this multifunction uses ink for scanning!!! But that is beside the point.
I have read in other posts about taping sensors but I was thinking about going a little further and completely remove the printing part of the multifunction. Anyone knows if I can just disconnect the printing part from the circuit board? Or will I have to fiddle with software? Maybe some hidden option in the "Mfg Commands" (accessible by pressing * and # with the printer on) or some other hidden feature?
Considering that this multifunction takes way too long to boot because of all the print head checking/cleaning/etc, with a little luck, without the printing part the boot time will decrease to almost nothing .
Before I start disassembling I would appreciate some advice, specially if someone else has already tried it.
Thank you in advance.

Hello kamath27. Thank you for your reply.
I apologize for not replying sooner but I wanted to try and disassemble the multifunction before replying instead of just replying with an acknowledge.
Also, sorry for such a long post but I wanted to be as detailed as possible.
However, before describing what I did and found, I want to clarify something.
With the multifunction in the same condition it came from the factory, if I remove one print cartridge, or one is empty, the multifunction stops on boot with a message requesting to change the cartridge before continuing and there is no way to bypass it. When this message shows, pressing any button on the multifunction or the screen yields no result (there is no OK button displayed on the multifunction screen). It was always like this and firmware updates never solved it.
And going to the printer control panel on the connected computer says that the printer is offline even if it is connected through USB and is displayed in device manager as a connected USB device. This is the reason why I had spent so much money buying ink that I do not use. I never print anything on this multifunction. All prints that the multifunction ever performed were a dozen or so of maintenance align and test pages.
Now for what I did. I disassembled the multifunction just enough to take out the main circuit board, the wireless board, the buzzer and the door sensors. I set up the printer half and the scanner half side-by-side with the main circuit board in the middle, reconnected everything and turned it on in order to test if anything stopped working during disassembly. Everything was OK and the multifunction worked as normal (printed a test page and scanned it to the computer).
Next, while facing the main board the same way it would be faced while mounted in the multifunction, I started disconnecting the connectors (except the ones that belong to the scanner half) one by one from left to right in the following fashion: With the multifunction OFF, I disconnected one connector, turned the multifunction on, waited for any message or the main screen, tried to print a test page and then scan it, and finally disconnected the multifunction, reconnected the connector and moved on to the next one.
The results were:
- disconnected the tray feeding sensor -> Allows to boot with a paper jam message that can be bypassed with an OK on the screen. Can not print because of the alleged paper jam but can scan.
- disconnected the pump -> Allows to boot but a message keeps popping about pump motor stalled. Can be bypassed with an OK but pops right back and all jobs get aborted. Can not print or scan.
- disconnected the printer motor -> Oddly, no messages. Allows to boot and scan but not print. This was strange because when trying to print there is no message in the printer and the software on the PC only said the printer was busy. I would think the printer would eventually display a message saying the print carriage was jammed or something but nothing happened after 10 minutes. I might test again later as one test may be interfering with the next.
- disconnected the print cartridge door sensor -> Stops on boot with a message to close the door. Does not allow to print or scan.
- disconnected the print cartridges connector -> Stops on boot with message to replace cartridges. Does not allow to print or scan.
- disconnected the print heads connector -> On boot briefly displays a screen with the image of the power button and the code "C00E0060" below. Then the screen turns white and all buttons on the multifunction start blinking. It is as described here but resetting the multifunction, reconnecting the connector and turning it on took it back to operational condition.
- disconnected everything except for the scanner connectors and the tray and door sensors - Gives the exact same behaviour as the previous test (code "C00E0060").
So, from the tests it seems that I can not use the scanner if anything from the printer half is disconnected. Any ideas on how to circumvent this, if possible?
Thank you.

I have an erra message on my officejet 8500 pro.

HP Officejet Pro 8500 all in one printer, fax, scanner Product # CB022A
Operating system: Window XP
Erra Message: Pump motor stalled
I have made no changes. I did follow the trouble shooting guide. I unpluged the unit from the wall and the machine for 10 min . I then pluged it back in. It made no change. I repeated the same thing again. Then I cleaned the printer head by going to tools on the printer. Still no change. I do not know what else to do. Any Ideas???

I think you have already done the trouble shooting in this document, but take a look just in case:
Pump motor stalled
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Officejet pro 8500a a910n error pump stalled

had to replace ink supply all 4 of them.
then i get an error that the pump is stalled.

Sorry to tell you that this normally means that the ink system has failed on the printer
- you can try the steps in this document
http://support.hp.com/gb-en/product/HP-Officejet-Pro-8500A-e-All-in-One-Printer---A910a/4083864/mode...
This may help resolve this.
If not it means you need a new printer
(on the plus side the newer units have a better ink system that produces less waste and the cartridges are cheaper)

(1) Would like to pause syringe pump at certain volume while still collecting diameter data, (2) Would like to delay chart and numerical indicator output until after syringe pump is run

Hello:
I am using Labview to control a New Era Pump Systems automatic syringe pump and to record diameter measurements from a LaserMike optical comparator. My program is fully functional, the code is attached with all auxilliary files in the NE-50X folder. I mostly understand my program, I used drivers for the NE-50X pump found on the NI website to build my code and added to it as needed. My program currently does the following:
After I push the white Run button, I am prompted for a file name. After I enter one, Labview begins collecting data from the LaserMike and syringe pump and outputs them to their respective numerical indicators and waveform charts. Then I can change the syringe pump flow rate and syringe diameter on the front panel. Once I push the green RUN button on the front panel, the syringe pump runs, and the balloon diameter vs. syringe volume XY graph begins to record. I can then reverse the direction of the pump and/or pause the pump however many times I like, while Labview still records diameter from the LaserMike. Pushing the red STOP button on the front panel terminates the program and stops the pump.
Here are three things I would like to change about my program that I don't know how/what to do:
1) I would like the LaserMike and syringe pump to output to their respective numerical indicators and charts only AFTER the green RUN button on the front panel has been pushed and the pump is running.
2) I would like to be able to pause the syringe pump at two specific volumes while Labview continues to collect data from the LaserMike. I do not mind if I would have to push RUN to manually restart the program. I just want the pump to stall for a few seconds once the syringe pump dispenses a certain volume without the program terminating.
3) I would like the program to terminate once a certain volume has been dispensed. I would also like the syringe pump to return to zero, its starting position, after each test so that each test is identical.
If anyone has ideas about how to do any of these three things, your help is greatly appreciated.
Attachments:
Balloon Diameter.vi ‏132 KB
NE-50X.llb ‏994 KB

1. You can set a boolean value when the Run button is pressed and use that boolean value to determine whether or not your indicator is updated.
2. You check the value of your syringe volume every loop iteration and pause the pump if a certain value is reached. You can have the program wait for the user to press a button to restart. You can also have it pause for a period of time and continue automatically.
3. Just like #2, you can wait for a certain value and stop the overall loop once that value has been reached.
Your program is an excellent candidate for event handling. I have attached a link to a tutorial.
Brian R.
District Sales Manager
Washington DC
National Instruments

Problem with p70530 stepper drive and T21NRLH-LDN-NS-00 motor

Hi.. I am trying to get a motor working.. I have a NI UMI-7772 motion interface (http://sine.ni.com/nips/cds/view/p/lang/en/nid/12534), controlling two PS P70530-SDN (http://www.danahermotion.com/products/product_detail.php?parent_id=549) drives with each a T21NRLH-LDN-NS-00 stepper motor.. But i can't seem to get it to work.. I've tried almost every possible setting in Measurement and Automation Explorer, and the program seems to think the motor is moving, but nothing happens.. At best the motor is holding the axis, so that you can harddly move it manually.. The drive has a number of preconfigured motors, that should work (http://img526.imageshack.us/my.php?image=drivesbb7.jpg) but the drive I have is'nt on that list.. According to the manual I need a cable (P7S2-232-9D) to configure the drive from a computer.. The problem is, that I'm short on time and don't have that cable.. So is there any of the other motorsettings that could work with this drive, or do any of you have any other suggestions..
Best regards
Mark Herskind

Hello ben64,
You should use the software (via GPIB) to lower the drive’s current output to the motor. You can do this in real-time while the motor is running.
However, if you decrease the power supply to the drive you may not get the point where the motor stalls but rather the point at which the drive fails/browns out/chokes.
I hope this helps you out
David G
Sales Engineer - SE Michigan & N Ohio
National Instruments

Pump motor stalled.

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