Punchout catalog is not opening for a user

Hi Sap Gurus,
We have one punch-out catalog which is configured in the SRM system. This catalog is assigned to users. One particular user is not able to access this catalog and she gets the error indicating that "page cannot be displayed". Apart from this catalog we have also few other catalogs in our system when this user accesses those catalogs they will be displayed with out any issues.
I have checked with my credentials and this catalog is working fine for me and Internet explorer versions are same IE 7.O for me as well as the other user. I have also checked user system and I could not find any pop-up blockers. We have also checked the tools menu in Internet explorer and every thing looks ok.
We have also checked the org. structure for this user and are similar to all other users who are able to access the that particular catalog.
We requested the user to check in his colleague system with and there also he was not able to access the catalog. However his colleague is able to access the same with his credentials in the same system.
We are not sure what is preventing the catalog to get accessed by this user.
Can anybody help /advice / guide in this please.
Thanks & Regards
psamp1

Hi
This seems to be an issue with Internet explorer settings of the user affected.
Verify the following settings in Internet Explorer -- Tools--> Internet Options --> Privacy.
In the settings section hit the Advanced button.
Make sure Override Automatic Cookie handling indicator is active and ACCEPT is selected in First and third party cookies.
Always allow session cookies can be de-selected here
I hope that will solve your issue
Regards
Virender Singh

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Date/Time: 2007-09-20 00:19:22.931 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [622]
Version: 3.0.3 (522.12.1)
Build Version: 2
Project Name: WebBrowser
Source Version: 45221201
PID: 5840
Thread: 0
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Code[0]: 0x00000001
Code[1]: 0x92bfe12c
Thread 0 Crashed:
0 com.apple.Foundation 0x92bfe12c _NSRaiseError + 264
1 com.apple.Foundation 0x92caf4e0 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 112
2 com.apple.AppKit 0x937da22c -[NSMenu itemAtIndex:] + 180
3 com.apple.Safari 0x00006278 0x1000 + 21112
4 com.apple.Foundation 0x92bed674 -[NSSet makeObjectsPerformSelector:] + 164
5 com.apple.AppKit 0x937bba70 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
6 com.apple.AppKit 0x937a7c9c loadNib + 240
7 com.apple.AppKit 0x937a76f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
8 com.apple.AppKit 0x937febc4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
9 com.apple.AppKit 0x9388ea70 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
10 com.apple.AppKit 0x9388e810 NSApplicationMain + 344
11 com.apple.Safari 0x0000244c 0x1000 + 5196
12 com.apple.Safari 0x0004f1b0 0x1000 + 319920
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092bfe12c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092bfe104 ctr: 0x0000000092bbfebc
r0: 0x0000000000000000 r1: 0x00000000bffff7d0 r2: 0x00000000a2bbd508 r3: 0x00000000bffff380
r4: 0x0000000000000000 r5: 0x0000000092bbf7e4 r6: 0x00000000bffff404 r7: 0x00000000000000ff
r8: 0x00000000bffff3f0 r9: 0x000000000042a0c0 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bbfebc r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37d7428 r18: 0x00000000a37d7428 r19: 0x00000000a37d7428
r20: 0x00000000a37d7428 r21: 0x0000000000000000 r22: 0x00000000a37db710 r23: 0x00000000a3799078
r24: 0x00000000001310fc r25: 0x0000000000131108 r26: 0x00000000001310ec r27: 0x00000000a37ae41c
r28: 0x000000000044d3b0 r29: 0x00000000a2bc2814 r30: 0x0000000000433850 r31: 0x0000000092bfe034
Binary Images Description:
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'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Re: Print Preview is not opening for a user..!!

Dear SAP Members,
We have modified authorizations for a user,now the issue is when the user wants to take a report say production order by clicking the print preview option, it says * No authorization,Authorization is being used by another person*.How to overcome from this issue..
How to redefine the authorizations..?
With Regards,
Revathy

Hi Bala,
Where is the Document Printing authorizations in Authorizations under Administration module..?
We are using SAP B12007..
With Regards,
Revathy

Mysite is not opening for particular user

Hi,
We have configured User profile service application with permission to create mysite in our environment. One particular user is not able to open mysite. When try to open mysite it generate an unexpected error message and given correlation ID. When followed
the log file with reference to correlation ID. I found following error in ULS.
My Site: PersonalSpaceRedirect: Unknown error: System.Threading.ThreadAbortException: Thread was being aborted.
at Microsoft.SharePoint.Portal.WebControls.PersonalSpaceRedirect.RedirectToPublicPage(SPWeb web)
at Microsoft.SharePoint.Portal.WebControls.PersonalSpaceRedirect.LoadControl(Object sender, EventArgs a).
Please notice that this is for a single user so we dont to recreate the user profile service application for restore database. Any help is higly appreciated.
Regards,
Jitu

I am having the same issue. I traced it to a problem with the Microsoft.SharePoint.Portal.WebControls.PersonalSpaceRedirect part on default.aspx. I'm still not sure what the underlying issue is, though. This is in SharePoint 2013 SP 1.

Acrobat 9 Pro will not open for certain users - Not UNC path error

Hello, I have recently installed Acrobat 9 Pro and It runs fine in an alternate account on my machine. When I go to run it on the primary account, It immediately throws an error. I have checked the registry and the account in question does not have its app data on a UNC path. Thank you in advance for your assistance.
Nick

This is a user forum, but with Adobe you might find better help here than in other places anyway. Many of the users here have been through most of the problems and if you hit one that has been there you will likely get a good answer. Some of the folks are good at making suggestions to try (as they would try) and others will try to replicate the problem if you give enough info. Many of us are a bit crazy for spending so much time here, but we learn along with helping, an aspect we enjoy - takes the edge off the day! (OK, maybe I am speaking for myself.)
If you run into some other specifics that may help others provide you ideas to try, do come back. If you find a solution to your problem, please report it also. Bill

I am using Windows XP pro with 2 desk top users. Mozilla will not open for other user. in English

I checked for missing shortcuts and it didn't help

Well, it turns out it was all due to this file:
~/Library/Cahes/com.apple.audiounits.cache
Once I deleted that, FCP X launched fine. Thanks for pointing me in the right direction.

One application won't open for one user

We are doing a rollout of Macbook Pros to a group of people. We have used migration assistant for 20 computers. One application will not open for one user on each of the computers. The applicaiton will open for users that are added, but not the admin user that the application was originally installed. We have tried uninstalling and reinstalling the application with the same results. The one user can not log in. The permissions look right for all files.

How about clarifying some things for me? Does each machine have a different admin user? What user installed the application that won't open (you say there is only one?) How many users on each machine - one or many? How many admin users are there? How many users are Standard or Managed users? What user "can not log in?" Is this on one machine or all machines? Which is the application that won't open, where is it installed, what are the permissions for the application, what are the permissions for the folder in which it's installed?
Are these computers on a network or operating standalone or does each person in the group have their own separate machine?
From where did you migrate for these 20 computers and why did you use Migration Assistant? MA is not the correct tool for doing a multi-system configuration. This is usually done using a net-based installation from a machine running OS X Server or from an XServe or by creating a standard system DVD and installing via ASR.

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop for now...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

After Upgradation BPF is not working for some users

Hi All,
We have recently upgraded from BPC 5.1 to 7MS SP7. we are having multi server setup with one application / reporting server (windows 2003 and one sql server 2008 (windows 2003 64 bit).
Intially before upgradation we don't have any issues with BPF and it worked fine for all users. But post upgradation tasks within the BPF does not work for other users except for the first two people who first used it. Other users have the same rights as the ones who can access the tasks.
when they click on the link it gets them to eExcel and the right application but doesnt open the package or report assigned to the task. It doesn't give us any errors, on the status bar we get a message finalising but does not getting any thing.
Any inputs ??

Hi,
Are you sure that those users have installed BPC 7 SP7 clients on their machine? Meaning that you uninstalled 5.1 clients and installed the new client from http://servername/Osoft?
If yes, you should maybe run a client diagnostic on the machines and also check the Management Console for any error messages.
Hope this will drive you to a potential solution.
Best Regards,
Patrick

Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - not working for one user - working for another

Hi,
I recently have an issue with Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - NOT working for one user - working for another.
Windows 7 updates recently installed ???
By checking the device properties on the user that works - "Synaptics PS/2 Port Touchpad 13/10/2011 Version 15.3.29.0"
When the other user logs on, the touchpad works for a few seconds, then a displays a black square with a red diagonal line through it, then the touchpad won't respond. Trying to use the keypad to navigate to system diagnosics or anything to find further info is useless....

Hey eagle_no11,
Thank you for joining the HP Support Community!
I will do my best in assisting to hopefully get the TouchPad to work on the second user profile.
What I would like to start off with, is to restore the original Synaptics drivers onto the profile that is not working correctly. I have included the document Using Recovery Manager to Restore Software and Drivers (Windows 7).
Once you have installed the original drivers, you will need to complete all updates from both HP, as well as Windows. For these updates, if you open the HP Support Assistant, and select Maintain, you should see an option for updating.
Please let me know how these steps do work out for you.
Have a great day!
I worked on behalf of HP

Need MBAM 2.5 Helpdesk and selfservice sites to open for authenticated users with no password prompt

I Need MBAM 2.5 Helpdesk and self service sites to open for authenticated users with no password prompt. I just cant seem to get this to work. The account used in the application pool has its SPN registered and delegation set. I can use that account to login
to the sites but am prompted for a password. That said anyone I add into the helpdesk users group cannot negotiate the sites. Only the account I have set in the application pool can. I want domain authenticated users that have been added to the MBAM Help Desk
Users group to negotiate the site with NO password challenge at all.
tconners

This generally means that your SPN is not set up correctly. Let's say the web server you installed the SSP on is lance.contoso.com and your app pool creds are corp\lance. You should set an SPN similar to setspn -s http/lance.contoso.com
corp\lance. In your browser, you should now be able to access the SSP without prompts. However, if you still get prompted, generally that means that your local intranet zone in IE does not have an entry for *.contoso.com. Since you are entering
an FQDN in your browser, IE interprets the "." to mean "on the internet" which breaks Kerberos authentication. By adding *.contoso.com to your local intranet zone, you are telling it that lance.contoso.com is on the intranet, so use
Kerberos.
I can confirm, that I have exact configuration and I always get the password promt for the very first time. We have 2 server (1xIIS and 1xSQL) infrastructure in production with SPN set like it should and I get the password prompt.

Photoshop elements does not open, says "gathering user info...."

photoshop elements does not open, says "gathering user info...."

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry

Punchout catalog is not opening for a user

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