Punchout catalog issue

I have several punchout catalogs working fine, except for one that I cannot connect the supplier's website. The set up is the same as with other punchout catalogs that I have. The error I get with this one is that access is denied. The supplier assures me I don't need a password to log in, but they say I have to have the XML set up correctly in order for authentication to occur at their site.
I don't know what that means. What role does XML play in OCI interface? Can anyone help me with this issue?
Thanks,
SN

Hi,
XML has nothing to do with the call to the catalog, so if your supplier says that XML has to be setup correctly I doubt they have an OCI compliant catalog, more likely it will be a cXML one.
OCI uses only a HTTP GET or POST to call the supplier catalog.
Only the return message from the catalog to SRM you can choose between either a HTTP form or an XML variant.
One other thing you might want to look at is if the supplier site uses a secure http connection (https://<url_to_catalog>) in which case you might need to add a certificate to your SRM server.
Regards,
Robin

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