Purchase a song, song does not download or appear in purchases

I've been having an issue lately where half the stuff I purchase just doesn't download or appear in my purchased songs. The money still dissapears from my balance but nothing downloads. Is anyone else having this problem?
I'm on OS X Lion 10.7.4
Macbook pro

camoracer, you are right, there is no fault to cause the ipod not to show trackdata, so it must not have been put on there,
back to the big problem:
Id say a number of things it could be:
USB CABLE (try a different cable)
USB PORT (try a different port)
DRIVER (make sure the ipod drivers are installed0
And as a final try, put the ipod in hardware disk mode ( centre button and menu [ipod resets] as soon as it has started to reset press centre button and play/pause together, a tick should appear See:http://docs.info.apple.com/article.html?artnum=93651 for more info.)
and see if it shows up then.

Similar Messages

I just bought a album from itunes, but some of the songs did not download. any thoughts?

why don't all the songs download when you buy an album?

Hello camp3199,
I am sure you are eager to download and listen to the album you purchased. If you click on the cloud next to the songs, it should start downloading the track. If the song does not download or is not visible in iTunes, I recommend the following steps.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again.
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB

When I download a song from iPad or iPhone, the song does not make it to my Mac. Anyone else have similar problem? Solution? Thanks.

When I download a song from my iOS device, the song does not show up on my Mac. I checked the trouble shooting suggestions-but still no luck. Any suggestions? Thanks.

Hi, joannfrommontgomery.
Thank you for the question. I would recommend going through the steps in the article below. If the issue persists and your devices OS is up to date, I would recommend contacting the developer of the app.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
Jason H.

TS1424 I paid for and downloaded a song, but the whole song does not play. Why is this, and how can I get it back without buying the song again?

I bought and downloaded a song, and the whole song does not play. Why is this, and can I get the whole song?

Depending upon what country that you are in have you tried deleting and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

Have purchased a karoke song three times and song does not show up in recent purchase

have purchased a karoke song three times and song does not show up in recent purchase

Why do you keep purchasing it?
Is it in you itunes library under music?
Have you tried Store>Check for available downloads?
Have you reported the issue?
How to report an issue with Your iTunes Store purchase

HT1725 I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play

I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play

Danza Kuduro doesn't play? ¡That will bring the party to a halt real quick!
Seriously, it is most likely just a download problem. You can delete the bad copy from your library, and then download a fresh copy at no cost by following this guide:
http://support.apple.com/kb/PH1619
In the unlikely event that the new copy has the same problem, report it to iTunes Customer Service at this web page:
http://www.apple.com/feedback/itunesapp.html

Why will my brand new iPod touch allow me to purchase songs but not download them?

Can someone tell me why my new iPod touch is allowing me to buy songs but not downloading the songs currently being purchased? The new songs actually show up on my iPad but not my iPod which is the device they were purchased on.

Try configuring your iCloud sync settings for music across devices, also go to the iTunes app hit more, then purchased and then hit the download button

I download iOS 7 one song does not delete. I will swipe but it does not give the option to delete

I downloaded iOS 7 and one song does not give the option to delete

Same problem. Certain songs simply cannot be deleted. I'd love someone to acknowledge it's a bug.

HT4528 I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal.

I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal. It seems to continually keep trying to download but cannot. Please help!

i do understand that. if you purchased the music on the phone. its still available to you. if you go in itunes on your computer. go to purchases. there should be all the music you have purchased. there you can download the song if it isn't already and then sync it to your phone which will add the song to the phone. have you tried to power off phone and then try to download again. the itunes way is just another option.

TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

I purchased an album and some of the songs did not download completely. How can I fix this?

I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

HT1491 I have purchased Dhingana for 1 month , But the songs was not downloaded .kindly explain why it was not downloaded

I have purchased Dhingana for 1 month , But the songs was not downloaded .kindly explain why it was not downloaded. I will try many times

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I purchased an album and one song has not downloaded

i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased

And you've search your library for the track by its name ?
If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Purchase a song, song does not download or appear in purchases

Similar Messages

Maybe you are looking for