Purchase a subscription to Creative Cloud from Kazakhstan

Hello! Wondering whether you can now buy a subscription for individual users (individuals) to Creative Cloud from Kazakhstan (https://creative.adobe.com/plans?plan=individual&store_code=kz&locale=ru, План Creative Cloud для фотографов | Adobe Creative Cloud)? If possible, as I understand it, you can make a payment debit card of any bank in Kazakhstan (payment card with support through the Internet)? Thank you in advance for your help!

I did some investigation regarding your query with the sales Team, you can contact them directly to get the accurate information. Adobe | Sales Inquiries
http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf shows that online order can be placed for Kazakhstan.
Regards
Rajshree

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How do I register as a student when purchasing a subscription to Creative Cloud?

I am frustrated by the system. Where do I register as a student when purchasing Creative Cloud from the Adobe site?

Are you signing up using this link?
https://creative.adobe.com/join/edu

I recently purchased a subscription to Creative Cloud but only have access to trial versions of the apps. What should I do?

Every time I try to download apps to my creative cloud desktop app, it only allows me to use trial versions of every application. But, I just paid for a subscription. What should I do?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed within the document you are welcome to update this discussion.

When trying to open any of the 4 apps in Adobe Creative Suite Design Standard I own outright, , I am unable to use the software and instead am being prompted to "Renew your Subscription to Creative Cloud". Please help me

I have purchased and used Adobe Products for 25+ years and I own CS6 Design Standard outright.
I had previously subscribed to Adobe Creative Cloud but did not renew the annual subscription.
The CS6 Design Standard serial number is listed in my Adobe user account. I have run the the Adobe Creative Cloud Cleaning tool, uninstalled the Adobe Creative Cloud App and all other CC apps from my iMac. I reinstalled fresh copies of the CS6 software two different times, first from my CS6 DVD disk and then from the Adobe Download page. During each installation of CS6, all seemed to run normally and I was prompted to enter the license number and it was accepted. However, when trying to open the software after completing the installation, I am being prevented from doing so without renewing the Creative Cloud subscription.
Who knows of a solution to this problem?
Contacting Adobe’s Chat support and Customer Support portal has not resulted in a solution, even though they have confirmed the license number as being accurate and linked to my account. After weeks of waiting on their responses, yesterday I was told to go to the Forums to find a solution….Please Help Me….Thanks

I am not familiar with the process involved with the link I am providing so please accept my apology if it is a repeat of something you have already tried...
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

I am unable to cancel my subscription to creative cloud

I have tried following the instructions for canceling my 12 month subscription to creative cloud (I am currently in the last month), but when I click on the link "Cancel this plan", I get the message:
If you cancel your plan, you will lose access to certain features of your Creative Cloud membership, including certain applications, a higher level of services, and additional cloud storage. At the end of your current paid month, June 13, 2014, your membership will revert to a free membership, and you'll be billed 50% of your remaining contract obligation, as outlined in our billing terms. Memberships canceled within the first 30 days after purchase will be fully refunded by contactingCustomer Support.
To cancel your plan, please contact Customer Support.
So, what hoops do you expect me to jump through in order to actually cancel my subscription?

Chat start time
Aug 9, 2014 2:51:06 PM EST
Chat end time
Aug 9, 2014 2:58:37 PM EST
Duration (actual chatting time)
00:07:31
Operator
Arun Kumar
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Arun Kumar'
Arun Kumar: Hello! Welcome to Adobe Customer Service.
Arun Kumar: Hi Laurel.
Laurel Suess: I want to cancel my subscription please.
Arun Kumar: I understand that you would like to cancel your membership, Adobe.com and related services are experiencing system maintenance( Friday, August 8th 4 pm PST through Sunday, August 10th 12 noon PST). Our apologies for the inconvenience and request you to check back on Sunday after 12 noon PST as our IT/Web team is working on this.
Laurel Suess: This is not convenient. I want to cancel my account, please.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Arun Kumar: I understand your Concern on Subscription cancellation, However our internal application's are not working due to Maintenance and update. We will take care of your Subscription tomorrow if there is any issue related to billing and Cancellation.
Laurel Suess: Please email me a copy of this chat conversation and the address where I can cancel my account when your site is operable.
Arun Kumar: Please check with us after tomorrow midday.
Laurel Suess: Please email me a copy of this chat conversation.
Arun Kumar: I am sorry but this option is no more working, you can Copy the Chat transcript from your end.
Arun Kumar: Is there anything else I can help you with?

I want to cancel my subscription to Creative Cloud

I just want to cancel my subscription to creative cloud - and just get sent from one page to another with no email contact and no phone that connects. Absolutely useless.

Please confirm if you would like to cancel the CC purchased on 10 Feb 2014. I have send you a message in the Email regarding this, please check & confirm.
Regards
Rajshree

I have the subscription of creative cloud but my software appear as trial

I have the subscription of creative cloud. I think I purchased the software on the brazilian store. The software is in English the way I prefer. I want them in English. But they appear as trial versions. Help please.

Hi All,
When an application asks for a serial it means that the application can't see your subscription .Please verify this points :
1 - Clean hosts file from Adobe entries ( Already checked ).
2 - You're connected with a wrong email address .(verify this on CC desktop preferences menu .
3 - Your opm file is corrupted > close CC desktop and delete opm.db from ( Don't let it on the trash ) :
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
4 - You bought a subscription for english only and you install it in another language ( you must have a multi language subscription in this case ).
5 - You have an internet connection behind a proxy that blocks the applications ( If you don't have a proxy ,verify on your browser ( safari or IE ) and uncheck all proxy options )
Regards,.

Photoshop Subscription Edition Creative Cloud

I ordered before the release of the Creative Cloud Photoshop's one-year-plan. I think it was supposed to merge with the Creative Cloud in the state, but now I got a bill from Photoshop, even though I ordered it through the Creative Cloud.
I will now have to pay for the same product twice.

Hello!
I purchased PS CS5.5 subscription in March 21, 2012.
Creative Cloud I purchased April 25, but now I cant find any singn on it in my "Products and services" ??? There is only that PS product.
Today I got invoice No.0027605795 29,00€ ... that is Creative Cloud prize for old customer. Now I dont know any more what I paid.
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Arpit Kapoor kirjoitti 21.5.2012 kello 13.55:
Re: Photoshop Subscription Edition > Creative Cloud
created by Arpit Kapoor in Adobe Creative Cloud - View the full discussion
Did you purchased PS CS5 or CS5.5 subscription?
When exactly did your purchased that? Could you please specify the date?
Have you been charged for the same yet? If you have, how much have you been charged?
http://www.adobe.com/products/creativecloud/faq.html
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I bought a subscription to Creative Cloud with Photoshop CC, but PS remains in trial version and will soon expire.

So a couple of weeks ago I decided to subscribe to Creative Cloud. Payment was made, and I could download the software that is included in that deal, one of which is Photoshop CC. Now upon starting it for the first time, it asked me if I wanted to continue as a trial version, or if I wanted to buy the license. I already paid for it, so this question seemed strange to me. I checked if I still had to log in with my adobe account, but I already was logged in. I tried logging out & in, maybe that would fix it but no. Also, I can't find any activation key anywhere, not in the e-mail that confirmed my subscription, nowhere.
I have been working since then, and since photoshop CC trial version will expire within a couple of days, I had to make time to try and fix it now. Sadly I haven't been able to find any solution, and finding any direct support on the adobe help department has been a nightmare. I really hope someone here is able to help me fix this.
To summarize:
- I've got a subscription to Creative Cloud (the one with photoshop, that costs 12,29 per month in euro's, I'm from the Netherlands)
- Photoshop CC installed, keeps asking if I want to keep on using the trial version, or get a license.
- Upon making the choice to get a license, it just asks for an activation key, which I do not have
- Logging in & out with my adobe account in Photoshop CC itself does not fix the problem.

Thanks for your reply. I was able to find help through a tech support chat session and the person helped me edit my /etc/hosts file and it solved the problem.
For anyone else experiencing this issue (Mac OS X):
Close all other programs and sign out from the Adobe Desktop App
From the Finder, Go > Go to Folder...
Type /etc and hit enter
Find "hosts" file (only "hosts", there were similar files such as hosts.config but only open the one that says "hosts"
Open the file, and replace the entire content with ### Host Database## localhost is used to configure the loopback interface#
Close the file, sign back into the Adobe Desktop App
Problem solved!

I purchased an English language Creative Cloud membership, but the Creative Cloud Desktop applicatio

Hi,
I purchased an English language Creative Cloud membership, but the Creative Cloud Desktop application is set to a different language and strat on trial mode
I allready unistall all and reinstall everything.
On Adobe there's a solution to fix the problem:
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
but I don't have the Adobe Application Manager anywhere on computer
I download it from downloads and run the set up, but although does not installed on my computer so I can't fix the problem as Adobe wants

Hi TrauTanka,
Please change the CC apps language from creative cloud desktop. Go to preferences and you can change the language as mentioned in below screen shot.
Regards,
Ashish

I want to remove Creative Cloud from old computer and put on new computer

I want to remove creative cloud from my old computer and install it on my new computer. How do I do this with ending my subscription?

Thanks for trying to help.
I’m still unsure of what to do.
I bought a new computer and I want to both uninstall adobe from my old computer
and do an install into my new computer without canceling my adobe plan and
with having adobe only on one computer … not two of them.
Do I just drag the adobe products from the applications folder into trash in my
old computer? Does that uninstall them.
Then just install on the new computer.
Thanks.
Kathy Rappaport
<Removed by Moderator>

Subscription with Creative Cloud

How I dowload my subscription with Creative Cloud in Spanish version?

This video will demonstrate you how to change the langauge from the AAM before installing.
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-web/installing-multiple-lang uages-of-a-desktop-application/

Hello I can not configure the subscription to creative cloud , that the applications appear in shareware me ?

I have an annual subscription to creative cloud but applications appear in shareware me , as I can configure my products ?

Johant9 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from authorizing.

I recieved 2 emails comfirming my subscription to creative cloud, will i be charged double?

I recieved 2 emails comfirming my subscription to creative cloud, will i be charged double?

Chat start time
Aug 9, 2014 2:51:06 PM EST
Chat end time
Aug 9, 2014 2:58:37 PM EST
Duration (actual chatting time)
00:07:31
Operator
Arun Kumar
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Arun Kumar'
Arun Kumar: Hello! Welcome to Adobe Customer Service.
Arun Kumar: Hi Laurel.
Laurel Suess: I want to cancel my subscription please.
Arun Kumar: I understand that you would like to cancel your membership, Adobe.com and related services are experiencing system maintenance( Friday, August 8th 4 pm PST through Sunday, August 10th 12 noon PST). Our apologies for the inconvenience and request you to check back on Sunday after 12 noon PST as our IT/Web team is working on this.
Laurel Suess: This is not convenient. I want to cancel my account, please.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Arun Kumar: I understand your Concern on Subscription cancellation, However our internal application's are not working due to Maintenance and update. We will take care of your Subscription tomorrow if there is any issue related to billing and Cancellation.
Laurel Suess: Please email me a copy of this chat conversation and the address where I can cancel my account when your site is operable.
Arun Kumar: Please check with us after tomorrow midday.
Laurel Suess: Please email me a copy of this chat conversation.
Arun Kumar: I am sorry but this option is no more working, you can Copy the Chat transcript from your end.
Arun Kumar: Is there anything else I can help you with?

Purchase a subscription to Creative Cloud from Kazakhstan

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