Purchase charged to credit card while i have an account balance

i have a balance in my apple id of $104.00. when i purchased the new os, my credit card was charged instead of using the account balance. why?
shelly

Shelly, contact Apple using the email form here > Apple - Support - Mac App Store - Contact Support

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HT2736 i had a problem sending an itunes gift, it charge my credit card rather than my itunes account, i need the cc charge reversed and debit my itunes

i had a problem sending an itunes gift, it charged ,my credit card rather than my itunes account, it need it reversed on the cc and debited on the itunes.

Gifts will be charged to your credit card - you can't use your acocunt's balance for gifting, you can only use your credit card.
From the page that you posted from :
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you can't purchase an iTunes Gift with store credit.

Charged my credit card though I have a credit on my apple id. Why?

I have an apple id with a credit that you can see when you go into the app store but when I purchased a book on my iPod touch it was charged to my credit card. I have purchased books before on my iPad and it as always recognized my apple id credit. Why when I purchased on my iPod did it not use my apple id credit?

Contact iTunes:
Apple - Support - iTunes - Contact Us

Purchases with my credit card but not throught my account

Hi there,
I filled my credit card details out in my account to purchase Whatsapp (0.79eur), that i use a lot, then i erased my CC details from my account, 45min after the end of the purchased download.
I can see now a second purchase for 1.98 eur on my bank statement which actually got through before i even bought whatsapp ( 5min difference between), i obvioulsy received invoice only for the one ordered through my account.
How can i get this reversed ?
Can it happen again even if my CC details are erased from my account ?
Thx for the help
Sylvain
(iPhone 4 with iOS 4.3.5)

I did, only whatsapp is showing as purchased.
Since it's a very lil amount, i'll wait to see if it gets back. That would be just weird to proceed a charge hold everytime i put my CC details in and even more that it shows debted and not as reservation.
I'll see with my bank otherwise.
Cheers for you help and time

Can I purchase with a credit card instead of my Apple ID balance?

Can I pay for a purchase in the iTunes store with a credit card instead of my Apple ID balance? I want to take advantage of a credit card promotion.

If you can gift that specific item to yourself, do so. If not, no.
(104519)

HT5622 I tried to make a purchase with a credit card to I have been using with I Tunes for 2 years. Now it's saying my security code is wrong??????

Tried to make a purchase thru Itunes with a credit card I have been using for years. Now it wants my security code which I entered three times and it said it was wrong (I know the correct) number. Then I changed to another credit card, and it is still denying by purchase. I was prompted to go to this website so here I am. Can you please help me out
Thank yyou

whenever you attempt to put a card on itunes it puts a temporary $1 authorization hold for 24 hours - 48 hours depending on your bank - since you attempted so many times that is why that $1 is showing up so often - are you using a debit card? because if you are then if even the authorization hold doesn't go through like it should it will show a "ghost" charge that will drop off soon - it isn't fraud though - make sure your billing address is correct - if that doesn't work contact itunes store at getsupport.apple.com - click itunes - itunes store and follow the prompts and you can chat or email them.

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Some users has reported that you can't set up an account withut a credt card or payment method if you do that through/while purchasing an app. Try creating a new iTunes account without a credit card on the computer using the link previous provided. Alternately yu shouldbe able to purchase an iTunes gif tcard and and enter that as the payment method.

New apple ID not mine but it charged my credit card do you have horrible security?

Thanks guys way to get my credit card info stolen...

A new iTunes store account was created using your credit card, and you automatically assume this has something to do with Apple's security or lack thereof with the iTunes store?
You shread all your credit card receipts before being thrown away, and the same for any paper credit card statements received that may be received via snail mail?
No one else could possibly access your credit card without your knowledge? It is never used at a restaurant or bar where it is taken out of your sight for a charge to be run?
Hate to break it to you, but there are plenty of ways for someone to get access to your credit card including the credit card company or bank having a secuity problem.
My bank ATM/debit/visa card that I only use for ATM to withdraw cash and for paying my AT&T monthly cell phone bill was recently compromised. Someone tried to charge nearly $1,500 on the card with some website vender based in China. My bank sent me a text immediately requesting that I confirm the charge, which I didn't. The charge was blocked and the card cancelled with a replacement issued with a new number.

I activated gift card. Showed 25 credit.. Bought merchandise. Charged my credit card.. Now shows no balance.

How do I fix?

If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your credit card account, usually in the amount of 1 USD, to verify your account information. That could be what you are seeing. Read this: iTunes Store & Mac App Store: About credit-card authorization holds, http://support.apple.com/kb/HT3702

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What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ...
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Adobe trying to charge my credit card after I officially cancelled account on October 6, 2014

Why????
Case number is 0213924271

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
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I purchased 2 Items on HR Battle 3D and it charged my credit card, when I have over $25.00 on my account with itunes. please tell me why that is??

1)Did you get a receipt via email for the our hase (my came through almost instantly) - if so there is a link on the email to "report a problem"
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Either the credit's not applicable to that purchase(as opposed to iTunes Store credit, individual song credits can't be used on album purchases), or something's wrong on Apple's servers. If needed, click here and contact the iTunes Store staff.
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I would like to purchase songs on itunes and when I go to purchase it's gonna take it from my credit card when I have a gift card that I would like it to take from first

I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

Purchase charged to credit card while i have an account balance

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