Purchase error on iTunes

How can I correct a purchase made in error at iTunes

Hello Sandradeavers
If there was an issues with your purchase made from the iTunes Store, then report it by following the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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