Purchase failed: you are not authorized to purchase pay per view events

I have been receiving this message for quite some time when trying to order PPV events by remote. I'm still getting this error after having been sent a new DVR unit. For a while I was fine with ordering online or by phone instead. However last time I ordered online it appeared successful however the PPV did not start. When I attempted to call in the order the customer service rep. said they could see the internet order but that they would also place the order in the system and that it should start within half an hour. It never started. Perhaps not being able to order by remote had nothing to do with the failure of the PPV playing after having been ordered online and by phone however I'd still like this to be fixed. I've spent too many hours on the phone. Please advise.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Similar Messages

  • Every movie purchase through iTunes fails to transfer to my iPhone or iPad and the message I get is this: some of the items in the itunes library, including were not copied to the ipad because you are not authorized for them on this computer... help?

    For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
    Thanks.

    Try:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • You are not authorized to purchase from appstore

    When i try to purchase or upgrade apps while in another app i get this message: You are not authorized to purchase from appstore. Why do i get this message? And what can i do about it?

    It says to check something. Check what?
    Enits wrote:
    i already have and got this back:
    Dear Customer,
    It can be caused by parental control, or a cracked OS.
    Please check these.
    Kind regards,
    Dension Support Team
    My iOS is not cracked and i dont have any parental control..

  • You are not authorized to purchase from app store

    I downloaded Virtual City Playground from Mac app store. During playing this game, I want to buy Invest Points,but there always appears  "you are not authorized to purchase from app store"
    Does someone can help me?

    Hi..
    According to the support page for that app...
    I am playing Virtual City Playground on my Mac and I want to buy invest points. When I try to make an in-app purchase, I get a message saying “You are not authorized to purchase from the App Store”. I have checked my App Store account and it works properly. My internet connection is stable. Why I can’t make this purchase? 
    Please be informed that in-app purchases for Mac are available only starting from 10.7.0 (OS X Lion).
    According to your profile, you are running v10.6.8 Snow Leopard.
    http://www.g5e.com/support_mac#VCP
    Always a good idea to check out all the support information on the app developer's website before downloading.

  • The error in SRM7.0-You are not authorized to display the auction

    Hi, My Expert :
    I work in SRM 7.0 . The purchaser created one Auction and published it .When the bidder logon the system and click the "Live Auction ", the system displayed"You are not authorized to display the auction".I guess that there is  something wrong with the LAC. Or orthers?
      BR!
      Alex!

    Hello Alex,
    The link you have mentioned opens a Java applet which is called as live auction cockpit.
    The views will be diff depending upon the role purchaser/bidder.
    But for this the Java server has to be properly integrated with the SRM server.
    basis has to correctly define the authorisations of the integrating user.
    Please check this with the help of LAC installation guide
    Also check below Notes
    687840-Live Auction works before Java patch but fails after SDM patch.Error message 'You are not authorized to display auction'
    730403
    Also useful info in below thread
    How to initiate Live auction...
    Thanks & Regards
    Arshad
    Edited by: arshad ahmed on Sep 17, 2009 9:37 AM

  • HT1386 I repeatedly receive an error mesage when trying to sync my ipod touch with my new computer, "some of the items in the itunes library, were not copied to the ipod because you are not authorized for them on this computer."  My computer is authorized

    I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong?  I'm missing about 100 songs as a result of this error!!

    See:
    iTunes Store: About authorization and deauthorization
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    Could the items be purchased by another account?

  • TS1474 Inspite of following the instructions for authorization of my iMac and my ipad I am unable to sync a movie from my iMac to my ipad.  All I get is a message that says  you are not authorized for it on this computer.  Any idea what is wrong?

    Not able to sync movie purchased from itunes from imac to ipad2.

    try this:
    redmatter
    This helped meRe: not copied to iPad because you are not authorized for it on this computer 
    Nov 20, 2011 10:41 AM (in response to hoppo72)
    One workarwound is to do the following:
    1. Remove the digital content from iTunes (but keep the files)
    2. Rename all .m4v files to .mp4 files
    3. Add the files back to iTunes
    This seems to fix the problem for me
    Hope this helps

  • Bought iTunes by iPod won't synch b/c "you are not authorized to play it.."

    I bought iTunes using my daughter's computer and am trying to synch those songs to her iPod. The songs show up as "purchased" and they show in the Music library. When I synch her iPod, all of the songs I bought are not copied and each song shows an error status "You are not authorized to play it on this computer."
    What is the problem? HELP and THANK YOU in advance!!

    How do you do this? I just got this and I don't know how to fix it. It's never happened to me before. What do you do to authorize it. Where do you go?

  • Eric Clapton Album Won't Sync "You are not Authorized"

    Hi, I need some help. I just got my new mac mini, and im very happy with it. However, all my music, except my Eric Clapton album is syncing. It's giving me messages like, "The following items including "ride the river" were not synced to <ipod name> because you are not authorized to play them on this computer. I authorized the computer several times, and it still won't work. help!

    Hello, Welcome to Apple Discussions.
    You may wish to right click on the song, choose get info, in the General Tab it will give you info about the song and who bought it. Is your Apple ID the one who bought the song? If not then this is why it is not copying over.
    Otherwise you may wish to check out
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389?viewlocale=en_US

  • Itunes cancels burns because "you are not authorized"

    Update to my question posted 23 June 2007. I continue to have the same problem with syncing my ipod that I described in my original post. I have to "authorize" the (already authorized) computer every time I connect my ipod while itunes starts erasing the ipod, then sync again to replace the tracks that were erased. Annoying but not impossible.
    Just d/l'd itunes 8. Problem is now worse. I am unable to burn a CD of a recently purchased song because "you are not authorized". I've tried authorizing the PC. I've tried de-authorizing and then re-authorizing computer. itunes invariably tells me I've successfully authorized, then tells me I'm not authorized when I try to burn the CD.
    Would love to hear suggestions before I waste another morning on the phone with tech support!

    Just ran into this myself, not having synced since May. Came on line to find the answer myself. Even more complicated, out of a list of 100 songs that it told my I was not authorized to play on this computer, some of them are actually still on my ipod (thank god), but now I'm afraid to resync for fear I will lose them or other items. Sorry I don't have the answer. I came looking for the answer myself. Could you, however, help me with how you are trying to "re-authorize" your computer, as I do not even know how to do that. Thanks.

  • I'm getting an error message: The app "Pages" was not installed on the iPhone "Mom's iPhone" because you are not authorized for it on this computer

    Everytime I sync my iPhone it gives me the warning:  The app "Pages" was not installed on the iPhone "Mom's iPhone" because you are not authorized for it on this computer.
    Pages was installed when I initially purchased it for my iPhone, but when I got the 4S recently I got the above message.  I tried deauthorizing and then reauthorizing, but it didn't help.  The Install/Will Install option is there, but gets me the same message.  (And I did hit the Apply button)

    Agh! I figured out I had two apple id's and was able to install Pages from that account.  Dumb! :/

  • You are not authorized to call up line item display (FB03)

    Hi,
    actually; I am facing a problem; one user is getting error message "You are not authorized to call up line item display" when he is trying to view the payment usage of document no in FB03 transaction code.
    I have checked and found that user is already having display access for the company code which he is putting under company code field.
    Also as per the SU53 screen shot; it is showing
    Authorization check failed for S_CTS_ADMI
    Field - CTS_ADMFCT
    for -  TABL
    I have not run the trace yet..
    Kindly advice on what could be the problem and solution for that...
    Many thanks in advance for your help.
    Regards,
    Anuj

    > Also as per the SU53 screen shot; it is showing
    >
    > Authorization check failed for S_CTS_ADMI
    > Field - CTS_ADMFCT
    > for -  TABL
    Total Questions:      8 (6 unresolved)
    Good match! 

  • HTTP Error 403 You are not authorized to view the requested resource

    Hi Experts,
    When I open the node "Hierarchie groups" I get the following error:  "Connection couldn't be recreated: 1 cause: Encountered invalid managed connection, last cause Couldn't execute interaction.  2 cause: Couldn't execute interaction. "
    In the log file I find the following:
    User MI_SERVADM, IP address
    HTTP request processing failed. HTTP error [403] will be returned. The error is [You are not authorized to view the requested resource.No details available].
    I used the User Service for administrator, I have not used the individual user for administrator.
    Regards, Gokhan

    Ah anyway I receive the above error even when I do a search in the node "Mobile Components".
    Now there's this in the LOG DefaultTrace (2 errors following)::
    1) Connection is already closed and no longer associated with a managed connection
    2) Exception occurred when processing Search:
    [EXCEPTION]
    com.sap.ip.mi.admin.core.ApplicationException: Connection couldn't be recreated: 1 cause: Encountered invalid managed connection, last cause Couldn't execute interaction.  2 cause: Couldn't execute interaction.
         at com.sap.ip.mi.ejb.admin.grouping.GroupingControllerBean.getHierarchy(GroupingControllerBean.java:730)
         at com.sap.ip.mi.ejb.admin.grouping.GroupingControllerBean.getHierarchy(GroupingControllerBean.java:580)
         at com.sap.ip.mi.ejb.admin.grouping.GroupingControllerLocalLocalObjectImpl0.getHierarchy(GroupingControllerLocalLocalObjectImpl0.java:547)
         at com.sap.ip.mi.admin.services.GroupingDelegate.getHierarchy(GroupingDelegate.java:81)
         at com.sap.ip.mi.admin.ui.HierarchyGroup.buildUpList(HierarchyGroup.java:252)
         at com.sap.ip.mi.admin.ui.wdp.InternalHierarchyGroup.buildUpList(InternalHierarchyGroup.java:409)
         at com.sap.ip.mi.admin.ui.Search.triggerSearch(Search.java:222)
         at com.sap.ip.mi.admin.ui.wdp.InternalSearch.triggerSearch(InternalSearch.java:286)
         at com.sap.ip.mi.admin.ui.Search.wdDoInit(Search.java:138)
         at com.sap.ip.mi.admin.ui.wdp.InternalSearch.wdDoInit(InternalSearch.java:272)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:61)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
         at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:445)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
         at com.sap.tc.webdynpro.progmodel.view.InterfaceView.initController(InterfaceView.java:43)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.makeVisible(ViewManager.java:789)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.onComponentCreated(ViewManager.java:258)
         at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.fireComponentCreated(ComponentUsage.java:575)
         at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponentInternal(ComponentUsage.java:175)
         at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponent(ComponentUsage.java:141)
         at com.sap.lm.webadmin.mainframe.RenderingUtils.loadCurrentPlugin(RenderingUtils.java:189)
         at com.sap.lm.webadmin.mainframe.MainFrameView.wdDoModifyView(MainFrameView.java:272)
         at com.sap.lm.webadmin.mainframe.wdp.InternalMainFrameView.wdDoModifyView(InternalMainFrameView.java:1419)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
         at com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
         at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:480)
         at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
         at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
         at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
         at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:299)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:711)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:665)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:232)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:152)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Edited by: dpns22 on Feb 1, 2010 10:31 PM
    Edited by: dpns22 on Feb 1, 2010 10:59 PM

  • You are not authorized to display a configuration.

    Hi,
    I am trying to configure an ABAP web dynpro application in SE80. But when the browser opens all I am getting is:
    "You are not authorized to display a configuration."
    I did run a system trace but there is no info in regards of failed authorization checks; same with SU53. Anybody knows what authorization objects are being checked here?
    Thanks a bunch!

    hi ,
    When a WD  application is created in ur configuration settings , a node for it is automatically created in the ICF tree.
    the system performs a check against the authorization object when an ICF node is created.
    refer this SAP online help :
    http://help.sap.com/saphelp_NW70EHP1/helpdata/en/83/9b4941abbb4c0de10000000a1550b0/frameset.htm
    regards,
    amit

  • You are not authorized to save lists in local

    Dear Sir,
    We want to give access to user to save a report on local disk or many transactions is for monitoring display reports, for such transaction codes. Because :
    It is showing following error :
    You are not authorized to save lists in local
    files (SY-SUBRC 12)
    We want to give access to save report on local disk file.
    Please guide us how to give access for same.
    which T code access we have to provide for ?
    Thanking You,
    Vijay Vadgaonkar
    Varroc Engineering Pvt. Ltd.

    Dear
    This is due to authorization failed. you should provide authorization to object S_GUI and should provide avtivity 61 then you can do that.
    other wise you can check the roles which can be done using SUIM --> ROLES --> Roles by complex Selection Cri --> [provide arthorizarion object S_GUI]  >> then execute
    find the role what you want then add.
    reg
    priyanshann

Maybe you are looking for

  • Enforce payment as per payment term given on sales order

    Hi Everybody I have created a sales order and given the payment term thereon. I want to build a check that system should not let the user ship confirm if amount has not been received as per payment term. Is there any standard solution or any workarou

  • Verizon process for iphones for existing customers......are you kidding me?????????

    Are you kidding me Verizon??? I did everything you told me in order to get my iphone right away.  I got up at 3 am on the 6th and your website was down more than it was up...by the time I was able to place my order you tell me you are no longer accep

  • QuickTimePro - Export vs Save - Different File sizes

    Hi, with the trim to selection command I selected a bigger part of an AVI-video (Video track format: MPEG-4 DivX v.5 + Audio: Mpeg-1 layer 3 (mp3)). Although I did not change the video or audio settings I got different file sizes: The exported video

  • Anyone using Airfoil v.3.0 with success?

    I've acquired the trial version to see if it works for me prior to license purchase. I would initially like to push streams via AEBS from my iMac 24 to my MBP (StarPlayr, SirusMac2, etc.), and later add a couple of Airport Express units around the ho

  • Contacts wont list by first name?

    Hey I recently changed my cellphone company to which I needed to reset my iPhone to be able to unlock the phone for the new SIM card. Having done that it updated to 4.2.1 and I lost all my contacts (like so many others in here). As if that isn't enou