Purchase History Not Accurate in iTunes iCloud

I just downloaded the latest version of iTunes to start using the iCloud functionality. When I check my Purchase History I can see some, but not all of the music, apps etc that I purchased over the last 18 months. In addition, I cannot see any purchases that I made over 18 months ago.
I have only ever had one iTunes User ID and have been downloading from the iTunes store for the past 3 years or so. Why can't I see all my previous purchases? This is really annoying.

There are 2, maybe 3 factors I suspect.
One is that some content may no longer be available in the Store so you will no longer be able to download it.
The T&Cs for the store expressly say that you are responsible for keeping backups as things may not always be available (content providers may remove or repackage products online).
The second, is I suspect that content may have it's 'product code' changed in the store occasionally and while superficially something you bought seems to be still on sale maybe to the 'computer' it is no longer available with the original 'product code', SKU or whatever you want to call it. I have previously asked support why certain things I'd purchased were never available for purchase in iTunes Plus format when they were still clearly available for purchase. i never recieved a satisfactory answer and they just said certain things are no longer available.
Thirdly, I suspect the system may be glitchy!
Having said that I think I have some things now listing for download in iTunes that have never been offered for iTunes Plus upgrade so that may be a bonus.
There are definitely other things that are missing.
Oddly, some Artists are listed and the pane says 'All Purchases available have already been downloaded to your computer' - no tracks are listed as downloaded and the purchases are not in iTunes at all. Other artist entries list purchases but say correctly they are downloaded.
AC

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ITunes Music Download Issues - Purchased Music Not Displaying in iTunes

I am having trouble with iTunes. This is what the problem is:
1) Purchased music / TV from iTunes.
2) Paused downloads.
3) Closed iTunes.
4) Later re-opened iTunes
5) Went to Store > Downloads
When I do this, the media which I have purchased, but not yet downloaded is not listed. At the bottom of this screen, it reads "62 iTunes Downloads Available." When I click on the download button, or go to Store > Check for Available Downloads, I receive the error "Unable to check for available downloads: the iTunes store is temporarily unavailable."
This has been happening yesterday and today. On two seperate networks. And this is also happening for my wife, who receives the same error on her iMac.
The odd thing is that I CAN purchase new music. If I purchase an album right now, the purchase goes through and the download begins. This indicates that I AM connected to iTunes. However, if I pause the downloads, close iTunes, and try to resume the downloads later (or download items that have been purchased, but not downloaded), than iTunes is unable to make the connection to the store.
My internet connection is working just fine. And as I said, I am able to connect in certain circumstances, but not others. Any suggestions? This seems to be a software flaw.

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The last fix from them was to backup my iTunes files uninstall iTunes and then reinstall it. If that doesn't work they offered to provide me with a phone number for a customer service call that I might have to pay for!! I have decided not to uninstall and reinstall the software. I'm madder than **** and I will continue to send them problem message after problem message for as long as it takes to get them to refund my money.

I have done upgrade to 8.1.2. Now iPad a iPhone will will not connect to iTunes, iCloud or do updates on apps.Shows message "unable to connect" or "error in connecting" as well as "unable to verify". How can this be sorted?

I have done upgrade to 8.1.2. Now iPad a iPhone will will not connect to iTunes, iCloud or do updates on apps.Shows message "unable to connect" or "error in connecting" as well as "unable to verify". How can this be sorted? Thanks

Hi,
Thanks.
I have tried signing out and in, still does not work.
Still just get the previously mentioned "messages".
I wanted to restore, but then you have to turn off "find my ipad/iphone" but this is not allowed, as I cannot connect to the itunes/icloud or app store. The units work with current apps. EG; email etc, and with apps that do not require current updates.
Thanks

HT4009 I can not access my purchase history, it keeps saying iTunes Store not available!

How can I access my purchase history I have tried endlessly and it keeps saying iTunes Store not available, what can I do?

Hi Davy571,
If you are having issues connecting to the iTunes Store to see your purchase history, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

My MacBook Pro iTunes movie purchase is not showing in iTunes store movie purchases nor does it show on my iPad or Apple TV. Can someone please help me with a solution? Thanks.

First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes. I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook.
Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from. But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad). It does not show up on my Apple TV as well. If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
I have searched for help via Apple support communities but so far none of their solutions have worked for me. I have tried logging off iTunes & App Store on iPad and also shutting down the iPad. I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this? Your consideration is greatly appreciated. Thanks.

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

Purchased item not showing in iTunes

I purchased a song on iTunes the other day and it's not showing in my iTunes now. I've searched by title, artist, genre, I've tried looking in recently purchased items and it's not there. It shows in my purchase history and if I try to download it again I'm told I've already downloaded and would I like to "download it again?" Any ideas?

Either (1) it did not download in the first place, or (2) it did download but then got deleted, moved, or renamed. If you have done enough searching to determine that it is not number 2, then use the Contact page to report to Apple that it did not download correctly. They will arrange a replacement or refund.

Purchase history not connecting

I can access I-tunes and navigate as normal. When I click on buy song it asks me for my password and to confirm I want to buy as normal but then it brings up another box stating that there is a problem with my purchase history. I then have to re enter my password, when I click ok then it trys to access i-tunes store but times out and asks me to make sure that my network settings are correct...
I cant access purchase history via the menu bar either... same messgae???
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There are 2, maybe 3 factors I suspect.
One is that some content may no longer be available in the Store so you will no longer be able to download it.
The T&Cs for the store expressly say that you are responsible for keeping backups as things may not always be available (content providers may remove or repackage products online).
The second, is I suspect that content may have it's 'product code' changed in the store occasionally and while superficially something you bought seems to be still on sale maybe to the 'computer' it is no longer available with the original 'product code', SKU or whatever you want to call it. I have previously asked support why certain things I'd purchased were never available for purchase in iTunes Plus format when they were still clearly available for purchase. i never recieved a satisfactory answer and they just said certain things are no longer available.
Thirdly, I suspect the system may be glitchy!
Having said that I think I have some things now listing for download in iTunes that have never been offered for iTunes Plus upgrade so that may be a bonus.
There are definitely other things that are missing.
Oddly, some Artists are listed and the pane says 'All Purchases available have already been downloaded to your computer' - no tracks are listed as downloaded and the purchases are not in iTunes at all. Other artist entries list purchases but say correctly they are downloaded.
AC

Purchased music on iPhone 5, shows as purchased but not on phone (iTunes Match)

This has happened not just for a few songs but for a couple of albums and about 5 songs.
I buy some music on my iPhone 5 on iTunes, and here recently only a handful of my purchased music will not show up on my phone. They show in the iTunes store as "Purchased" but i can not download them again. I go to where my purchased music is in the iTunes Store and there are only certain songs that are there. I, within the past week, bought some music and it shows up. Something came up on my computer about 5 or so days ago and it said "Do you want to add this computer to iTunes Match?" and I obviously said yes. After that I noticed that it updated and a chunk of my purchased music had disappeared. I'm running purely on memory and my emailed receipts as to what songs are not showing up.
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She Knows - Ne-Yo
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BORNS - Candy EP
Rae Sremmurd - SremmLife (album)
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and
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Hi
Read this http://support.apple.com/en-gb/HT2519
Does this help?
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Thank you a lot and happy new year!!
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Purchase History Not Accurate in iTunes iCloud

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