Purchase Lion - App Store Says Already Installed

Ok, my nephew, who knows better, downloaded Lion OSX from a sharing site.  Said he wanted to "try" it before he bought it.  Now, he wants to buy it since his mom found out what he did.  So, we went to the App Store and it says Lion is already installed.  How can he buy it so his machine is legitimate?  Is there a way for him to remove the downloaded copy he has and then do it the right the way through the App Store?
Thanks for the help. 

I think, but I'm not sure, the only way to uninstall the version of Lion already on that computer is to wipe/erase the drive and reinstall Snow Leopard on it. Apple does not have a method of reverting to the previous OS once the new one is installed.
You could also buy Lion on USB thumb drive for about double the price of the downloaded version and then take the cost of it out of the young fellows allowance and or make him work it off.

Similar Messages

  • Cannot update Facetime from 1.0.3 to 1.0.5--Software update won't update it and app store says already installed can't buy it??

    Cannot update Facetime from 1.0.3 to 1.0.5--Software update won't update it and app store says already installed can't buy it??

    Try re-indexing Spotlight.
    Spotlight – Re-index
    If worse comes to worse, and it is in your Purchases tab, delete 1.0.3 and download it again. You might need to do Spotlight again.

  • Trying to update iPhoto to 9.5.1 but app store says its installed and the iPhoto on my computer is 9.4 ?

    my computer is running iphoto 9.4 something but the app store says 9.5.1 is insstalled an won't let me try to update it??

    while it is possible to keep two different copies of iPhto around it is a really bad idea
    the iPhoto application MUST be in the applications folder on your main boot drive - if it is anywhere else it will not update - if you have multiple copies of the iPhoto Application you must delete all except the one in your applicaitions folder on your boot drive
    You need to get rid of all iPhoto applications except the one in your Applicatiosn folder on the boot drive (third time for this suggestion) and update it to the latest then update all iPhoto libraries to work with it
    LN

  • Mac App Store shows already installed updates

    I'm new in Mac OS, I bought MacBook Pro ME864.
    I have already install Mac OS Yosemite, but App Store keep saying that update available.
    Every time when I install this update again nothing changes, but the space on my hard disk decreases.
    What is wrong with it? How can I get back my memory?

    Try deleting the cache...
    Go to ~/Library/Caches/com.apple.appstore
    Move the Cache.db file from the com.apple.appstore folder to the Trash.
    Then restart your Mac.
    ~ (Tilde) character represents the Home folder.
    For LIon:   To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

  • How do I find a game the app store says is installed on my computer?

    I'm just learning to use my MacBook Pro.  I don't understand many of the terms used.  I purchased a Marjong game from the App Store.  When I go to the App store, there is a little box that says "Installed".  OK...... but how do I find it on my Pro?

    Welcome to Apple Support Communities
    http://support.apple.com/kb/HT2476

  • Mac App Store showing already installed updates

    Hello there,
    Mac App Store shows me often, but not always, already installed updates. Downloading them again doesn't help. Checking the version number in these programs, the updates are correctly installed. This is a little bit annoying and the update list gets a little bit crowded. Is there any solution for this problem? I have installed Mac OS 10.7.2. There's just one Apple-ID.
    Thanks a lot for your help!
    Tobi

    Try deleting the cache...
    Go to ~/Library/Caches/com.apple.appstore
    Move the Cache.db file from the com.apple.appstore folder to the Trash.
    Then restart your Mac.
    ~ (Tilde) character represents the Home folder.
    For LIon:   To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

  • App purchased on App Store will not Install...

    I'm on an Intel iMac OS 10.6.8. My Mac has 3 accounts on it, me, wife and Kids.
    Wife purchased "Numbers" from App store yesterday in her account on her Apple Id. The App's Icon jumped from App Store into the Dock and the dock icon indicated that the app was downloading like it's supposed to. However once the download had completed the App was nowhere to be found and clicking on the dock Icon did absolutely nothing. A search of the Applications folder confirmed the App was not Installed.
    Going back into the App store and looking in the Purchased section showed Numbers was purchased and the button said "Install" rather than "Installed" so we downloaded again with the same results. Have done this half a dozen times and Numbers just refuses to install.
    I have downloaded other App's in her account without any problems. We did have a demo of iWork on the Mac a while ago but that was deleted, don't know if that may have anything to do with it. Have tried all the obvious like permissions repair etc. email to Apples App store support team was a waste of time, no useful information in there.
    Any help would be appreciated...

    Done that and it's definitely nowhere to be found. Have just been on the phone to Apple support for over an hour and still not sorted the problem. The wife has now gone to work and she won't tell me her Apple password so even though I have a few other options to try I can't untill later on.
    Going to try installing later on in Safe Mode, see if that works...
    Meanwhile... twiddles thumbs and hopes for any more advice.
    Thanks all!

  • Mac App Store showing already installed 10.9.1 update

    Hi, app store is showing me an os x mavericks 10.9.1 update which is already installed. I tried downloading it(whole OS X Mavericks installation 5,29GB), and install, but even after installing it app store is still showing me that update, and I cant remove it. Any suggestion? Thank you!

    I have the same problem with iMovie. Apple has removed the Hide Update function, so you might send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback
    Try re-indexing Spotlight. That has worked for me sometimes.
    Spotlight – Re-index

  • Unable to purchase Mountain Lion, App Store says Unable to Verify

    Whenever I try to purchase Mountain Lion, a window opens saying the distribution file could not be verified, etc.  See included image, haven't found a way around it and can't make the purchase.  My software is current Lion 10.7.4 on a MacBook Pro purchased in mid to late 2010.  Any thoughts?  Thanks!

    Servers may be overloaded.
    One user reported:
    Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!
    Be sure you disable all anti-virus software if you have any installed. Disable any firewalls.

  • Mac App Store says that Lion can be installed,but it is already installed

    Hello,
    today I opened the Mac App Store and I clicked the tab ''Purchases'' and I saw that in OS X Lion it was saying to install it. But the problem is that I already have Lion installed in my iMac(v10.7.3). Why is this happening, is it a bug or there is a problem with my iMac? Thank you in advance!

    What you have purchased in the Mac App Store is the installer for OS Lion, not the OS itself. So you can still download the installer, it's just that you already have Lion.

  • I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

    I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

    I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
    Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
    I tried to save is as Powerpoint in MBA and it crashed as well!
    Message was edited by: Innovaxin

  • Why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice

    why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice

    This is cause by the way the App Store checks to see if an application is installed on your system.
    Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
    For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
    Hopefully one of these days Apple wil fix this.
    regards

  • Hello everyone!  i have a new macbook pro and i want to download aperture.  my app store says it is already installed (on my old macbook pro).  how do i install aperture from the app store in this instance please?

    hello everyone!  i have a new macbook pro and i want to download aperture.  my app store says it is already installed (on my old macbook pro).  how do i install aperture from the app store in this instance please?

    Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
    You will need to make sure you use the same Apple ID you used to purchase it in the past.
    regards

  • I have been working on a document in Pages 4.3 and now it tells me I can not open the document unless I upgrade to Pages 5.2. When I look up Pages 5.2 the App store says "installed" nor can I find a "purchase" or "install" button.

    My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?

    If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
    Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

  • App Store says Lion is installed but it isn't - What happened?

    I have the appropriate qualifying hardware and software and downloaded Lion, clicked on proceed and App Store says it is installed but it isn't.
    Any ideas?

    "Me too"
    Yet another individual in the same boat. ***, Apple?! Why must getting software be so obscure & complicated? What happened to: go to website, download thing, install thing?
    I had Xcode 4.1 installed. Wanted to install (yet another) package with MacPorts, but got complaint that Xcode 4.1 is inadequate.
    So I go to App Store & tell it to install current Xcode…This, BTW, left me with nearly zero feedback that something was going on. Only because I have a menubar widget showing network bandwidth did I know it was downloading.
    while waiting (who knows how long it was to be), I had to sleep my computer to take it with me to work.
    Upon waking my computer, App Store tells me Xcode is installed. Great!
    Back to MacPorts to install that package: it tells me that Xcode 4.1 is too old. ***!?
    Then things get messy & I end up clicking on the circle-X "button" next to XCode in the "Purchases" section of App Store, thinking that'll allow me to install it…that's a dead end
    I then try entirely removing "/Developer" & "/Applications/Install Xcode.app"another dead end
    Trying all combinations of holding any/all keyboard modifiers (option/control/shift/command) while clicking on "Purchases" in App Store did nothing different than not holding any.
    Now I'm left with no Xcode & no way to install it with App Storewhee! this is a fine pit I find myself in now.
    What a lovely user experience! Please, may I have more?! <grumble> <fume>
    In the end, I did resort to my "what happened to…" thought.
    Problem Solved:
    Go to http://connect.apple.com/ & login with your (free) dev account.
    Locate the current version of Xcode (4.3.2 for Lion) & download the dmg
    Install like a normal person. (copy the Xcode.app from the mounted disk image to Applications)
    After a bit of cleanup (things like "/usr/bin/xcodebuild -version" were trying to access things that used to exist), I've again got a working install of Xcode.

Maybe you are looking for

  • Getting Error while Creating the RFC Model

    Hi All, I am Creating the aRFC model. Now i am getting error in the creation of RFC. In Single Server in am giving my R/3 Server IP. my usrname and password. what i have to write in the Load Balancing. I am not getting any options in Load Balancing T

  • My itunes is no longer working properly.

    my itunes is no longer working properly. it is incompatible with my windows 7. i want to upgrade to the latest itunes version. how do i do that without loosing my library?

  • Oracle 9i Linux installation cpio problem

    While using cpio to unpack the 9i installation files for Linux I get "cpio: premature end of file" This only happens on the first file "lnx_920_disk1.cpio". The other files unpack fine. I am using the following: - Redhat 7.3 kernel 2.4.18-24.7 - GNU

  • Help with Capturing Business Graphics data point

    Hi, I created a BusinessGraphics UI element with SimpleSeries and assigned eventId for the categories and data points. I am able to get the series that is clicked through the event but I would like to know which point (value) is clicked as well. The

  • Tried/tested song track will not publish on iWeb anymore

    I have successfully published 2 sound tracks from a bona fide CD on my client's website until a month ago when checking the website to ensure all was in order, I noted these tracks showed they were not playable. I spent many hours trying to circumven