Purchase mountain lion
Hello,
I'm upgrading an older Mac from 10.6 to 10.8. So I purchased 10.8 yesterday thru the App Store and charged the $19.95 price to my credit card. Requested mail delivery, figuring I could download it right away, just like every othr bit of software I've acquired in the last 5 years or so. Oddly, the response was that I'd receive it by email in 1-3 business days. I upgraded another Mac the same way about a month ago, and did receive the unlock code the next day.
So a couple of questions I hope someone can answer for me:
(1) As far as I could tell from the EULA in last month's order, my $19.95 purchased a license for one CPU (though this wasn't entirely clear). Why is Apple still charging for an old system, and why (at least) am I not purchasing the right to install it on all my Macs?
(2) Since I'm downloading the software, why does Apple make me wait 1-3 business days to do so? Why not just confirm my purchase by emailing me the codes immediately?
What is the rationale for this strange Apple behavior? Thanks in advance.
Mikey
1) The code is for a Mac App Store download. Apps you purchase in the App Store, including OS X Installers, can be installed on as many Macs as you own and are signed in with the same Apple ID on.
2) The order has to be processed first. No one here is from Apple so we don't have full insight into why there's a delay.
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I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?
Welcome to the Apple Support Communities
When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
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How many computers can be upgraded with one 1 purchase mountain lion?
How many computers can be upgraded with one 1 purchase mountain lion?
What if I have a Mac with a different apple ID. Can I sign out of that ID and sign in with my other ID and still download it with one purchase?
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hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix thisSome ideas.
https://discussions.apple.com/message/20034600#20034600 -
I run a studio here in Atlanta. YEster day morning I called an Apple store to see if I could buy a copy of Mavericks. They forwarded me to Apple Care. Apple Care tech and myself could not find Mavericks anywhere on the app store. Avid does not support Yosemiteam yet, so I had no other choice but to purchase Mountain Lion. It has been over 24 hours waI ting on Apple to "ship" / email me a code to download from the app store. I read a lot of horror stories from when they rolled out Mountain Lion in 2012 about it taking 72 hours to receive the codes. I hope that maybe it doesn't take that l9ng this time because I am losing money by the minute. Microsoft would have had a code to me in minutes. This is just crazy. I have used Apple products for years, but this is very disappointing. Anyone else ordered Mountain Lion recently? How long dI'd it take Apple to "ship" you your code via email? Thanks
From what I've read on these forums over the past few months, it hasn't gotten any better. An electronic order from any company shouldn't take more than 12 hours for a system to respond to, but people have been waiting up to a week for their redemption code email to arrive. It makes no sense to me why it would take that long.
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My app store on my macbook pro no longer shows that i purchased mountain lion. So when I am trying to do a reinstall it is not letting me put mountain lion, without re-purchasing it
Pardon the question, but you are checking the mac app store > Purchases (not iTunes or iTunes store or the app store for iDevices)? Have you tried holding the Option key while clicking on Purchases (shows hidden purchases).
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Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
regards,
[email protected]If you go to System Preferences > Network do you see other networks listed on the left panel? Is the lock in the lower left corner closed? If not, highlight your network, then close the lock so you block other networks.
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When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
Guys,
I have Lion. I have software that is not yet ready for Yosemite and I need to download video editing software that will only run on Mountain Lion and above. With this in mind, I purchased Mountain Lion online LAST WEEK. I received the secure email/pdf and tried to redeem it from Apple Store. I keep getting this message: "This item is being modified. Please try again later". That was about 6 DAYS AGO. I gave it some time and tried today and I am still getting this message.
What is going on? Called customer service and got disconnected twice (I don't think intentionally though). The third person had more info on this and it seems that Apple is just finding out about this and it may be related to the Watch rollout. Why don't Apple people say something? I check online and my order says "complete" but I have not received what I paid for and there's an error occurring. Now I am just here waiting to see if and when I can get this software.
Can someone provide more info on this? Is there another way to get Mountain Lion? Is it available on disc?
Without the OS upgrade I cannot use the video editing software.App Store support. There is troubleshooting and a contact link.
Support -
I purchased Mountain Lion around a month and a half ago. Since then, my computer has slowed considerably--like i could go get a cup of coffee while the page loads like old-school. Does anyone out there have any suggestions how to fix this?
How much RAM? How much available disk space?
Have you tried starting in Safe Mode and see if the problem still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours. -
Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!
http://www.apple.com/support/mac/app-store/contact.html?form=account
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Can't purchase Mountain Lion. Upgraded my memory and OSX. I have a black Macbook (2009) will it work?
The Black Macbook was for Sale between 2006 and 2008.
http://en.wikipedia.org/wiki/MacBook
To Upgrade to Mountain Lion... Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
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