Purchase mountain lion

Hello,
I'm upgrading an older Mac from 10.6 to 10.8. So I purchased 10.8 yesterday thru the App Store and charged the $19.95 price to my credit card. Requested mail delivery, figuring I could download it right away, just like every othr bit of software I've acquired in the last 5 years or so. Oddly, the response was that I'd receive it by email in 1-3 business days. I upgraded another Mac the same way about a month ago, and did receive the unlock code the next day.
So a couple of questions I hope someone can answer for me:
(1) As far as I could tell from the EULA in last month's order, my $19.95 purchased a license for one CPU (though this wasn't entirely clear). Why is Apple still charging for an old system, and why (at least) am I not purchasing the right to install it on all my Macs?
(2) Since I'm downloading the software, why does Apple make me wait 1-3 business days to do so? Why not just confirm my purchase by emailing me the codes immediately?
What is the rationale for this strange Apple behavior? Thanks in advance.
Mikey

1) The code is for a Mac App Store download. Apps you purchase in the App Store, including OS X Installers, can be installed on as many Macs as you own and are signed in with the same Apple ID on.
2) The order has to be processed first. No one here is from Apple so we don't have full insight into why there's a delay.

Similar Messages

  • At a Genius Bar appointment yesterday, we determined that I needed to go to Mountain Lion from Lion.  I purchased Mountain Lion at the Bar, and paused the install so that I could resume from home.  Now I can't find it to resume. Not in Downloads. ?????

    When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message.  It had worked fine for the prior year.  I upgraded to Parallels 7.  No luck. At the Genius Bar, the Genius uninstalled Bootcamp.  No luck.  I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
    Another Genius suggested upgrading to Mountain Lion.  While at the Bar, I purchased Mountain Lion and then we paused the install so that I could resume it at home.  Once I got home, I can't find the Mountain Lion installer to resume.  It's not in the Downloads file.  Any clue?
    My business programs all run on Windows, so I have to get it operating.  The Genius Bar isn't much help.  Does anyone know how to get Mountain Lion installed?  How to get Parallels working?

    The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
    If you want to try installing Mt Lion to fix the problems you are having you will need to open the Mac App Store link in your Dock, Login to your Apple ID account for the MAS and go to your Purchases area. Mt Lion should be in there and you will be able to do a proper download. Once you either set your Mac into sleep or shut down and then left the internet connection at the Bar all record of that download was lost. So you will need to restart it again from the beginning, like described above.
    Good Luck

  • Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair I need to boot off of another source, like my flash drive.

    Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair, I need to boot off of another source, like my flash drive. I am in Paris and my Snow Leopard DVD is in Texas.

    Mac OS X has a built-in disk diagnostic and repair program called fsck or file system consistency check. Here’s how to verify and repair your startup disk with fsck.  As soon as you hear the startup tone, press and hold Command-S on the keyboard. Keep holding down those keys until you see a black screen with white lettering. This is called “booting into Single User Mode.”  As the Mac boots in this mode, the screen reports each step of the process. The line should end in root#.  Right after the root# prompt, enter the following: /sbin/fsck -fy
    If repairing the disk in single user mode fails, it means one of two things. Either your hard drive itself is failing (a hardware failure), or the directory damage on your hard drive is beyond the capability of the built-in repair procedures in OS X.

  • I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

  • HT1338 i have a really old mac book with mac osx 10.6 and I cant purchase mountain lion in the app store. it says its not compatible with this computer. what can i do

    I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?

    Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
    iMac7,1
    MacBook5,1
    MacBookPro3,1
    MacBookAir2,1
    Macmini3,1
    MacPro3,1
    Xserve3,1
    If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
    (75909)

  • I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

    I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

    Welcome to the Apple Support Communities
    When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
    Another option is to redownload it on the MacBook, put the installer onto a USB drive and connect it to the desktop in order to upgrade

  • How many computers can be upgraded with one 1 purchase mountain lion?

    How many computers can be upgraded with one 1 purchase mountain lion?

    What if I have a Mac with a different apple ID. Can I sign out of that ID and sign in with my other ID and still download it with one purchase?

  • HT1222 hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package "mzps6175750011235388779.pkg"

    hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
    can you please advise me what should i do to fix this

    Some ideas.
    https://discussions.apple.com/message/20034600#20034600

  • I run a studio in Atlanta.  I am doing an upgrade to Protools 11.  Avid does not support Yosemite.  Mavericks is no where to be found on App store.  Had to purchase Mountain Lion.  I am losing money waiting on Apple to "ship" / email me a activation

    I run a studio here in Atlanta.  YEster day morning I called an Apple store to see if I could buy a copy of Mavericks.  They forwarded me to Apple Care.  Apple Care tech and myself could not find Mavericks anywhere on the app store.  Avid does not support Yosemiteam yet, so I had no other choice but to purchase Mountain Lion.  It has been over 24 hours waI ting on Apple to "ship" / email me a code to download from the app store.  I read a lot of horror stories from when they rolled out Mountain Lion in 2012 about it taking 72 hours to receive the codes.  I hope that maybe it doesn't take that l9ng this time because I am losing money by the minute.  Microsoft would have had a code to me in minutes.  This is just crazy.  I have used Apple products for years, but this is very disappointing.  Anyone else ordered Mountain Lion recently?  How long dI'd it take Apple to "ship" you your code via email?  Thanks

    From what I've read on these forums over the past few months, it hasn't gotten any better. An electronic order from any company shouldn't take more than 12 hours for a system to respond to, but people have been waiting up to a week for their redemption code email to arrive. It makes no sense to me why it would take that long.

  • My app store on my macbook pro no longer shows that i purchased mountain lion. So when I am trying to do a reinstall it is not letting me put mountain lion, without re-purchasing it

    My app store on my macbook pro no longer shows that i purchased mountain lion. So when I am trying to do a reinstall it is not letting me put mountain lion, without re-purchasing it

    Pardon the question, but you are checking the mac app store > Purchases (not iTunes or iTunes store or the app store for iDevices)? Have you tried holding the Option key while clicking on Purchases (shows hidden purchases).

  • Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?

    Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
    regards,
    [email protected]

    If you go to System Preferences > Network do you see other networks listed on the left panel?  Is the lock in the lower left corner closed?  If not, highlight your network, then close the lock so you block other networks.

  • HT4414 When I try to purchase Mountain Lion i get an error message:  "We could not complete your purchase.  The product distribution file could not be verified. It may be damaged or was not signed."  I can purchase other apps, why not Mountain Lion?

    When I try to purchase Mountain Lion i get an error message:  "We could not complete your purchase.  The product distribution file could not be verified. It may be damaged or was not signed."
    I can purchase other apps, why not Mountain Lion.   I get the same message on my wife's IMAC.

    The only thing that worked for me was to boot in safe mode.
    Power down.  Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore. 
    No trouble at all once I did this.
    Hope it helps.

  • Purchased Mountain Lion about a week ago and still cannot redeem it from Apple Store. Getting a "please try again later" error?

    Guys,
    I have Lion. I have software that is not yet ready for Yosemite and I need to download video editing software that will only run on Mountain Lion and above. With this in mind, I purchased Mountain Lion online LAST WEEK. I received the secure email/pdf and tried to redeem it from Apple Store. I keep getting this message: "This item is being modified. Please try again later". That was about 6 DAYS AGO. I gave it some time and tried today and I am still getting this message.
    What is going on? Called customer service and got disconnected twice (I don't think intentionally though). The third person had more info on this and it seems that Apple is just finding out about this and it may be related to the Watch rollout. Why don't Apple people say something? I check online and my order says "complete" but I have not received what I paid for and there's an error occurring. Now I am just here waiting to see if and when I can get this software.
    Can someone provide more info on this? Is there another way to get Mountain Lion? Is it available on disc?
    Without the OS upgrade I cannot use the video editing software.

    App Store support. There is troubleshooting and a contact link.
    Support

  • Since I purchased Mountain Lion my computer has slowed considerably - how do i speed it up again?

    I purchased Mountain Lion around a month and a half ago. Since then, my computer has slowed considerably--like i could go get a cup of coffee while the page loads like old-school. Does anyone out there have any suggestions how to fix this?

    How much RAM? How much available disk space?
    Have you tried starting in Safe Mode and see if the problem still occurs?
    Restart holding the "shift" key.
    (Expect it to take longer to start this way because it runs a directory check first.)
    If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.

  • Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?

    Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Can't purchase Mountain Lion.  Upgraded my Macbook (memory and OSX).  I have a black Macbook (2009) will it work?

    Can't purchase Mountain Lion.  Upgraded my memory and OSX.  I have a black Macbook (2009) will it work?

    The Black Macbook was for Sale between 2006 and 2008.
    http://en.wikipedia.org/wiki/MacBook
    To Upgrade to Mountain Lion... Your Mac must be one of the following models:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)

Maybe you are looking for