Purchase not made by me

A couple of months ago, I got an email stating that I had purchased apps from the App Store (which I did not).
Item Number Description Unit Price
1 Talking Larry the Bird for iPad, v1.0, Seller: Outfit7 Ltd. (9+)
Write a Review Report a Problem $3.99
2 Flight Control HD, v1.04, Seller: ndWare Pty Ltd (4+)
Write a Review Report a Problem $4.99
3 Slice It!, v1.1.0, Seller: Com2us USA, Inc. (4+)
Write a Review Report a Problem $0.99
4 4000精美家常菜, v6.0, Seller: Xiaofei Tang (4+)
Write a Review Report a Problem $0.99
5 Osmos for iPad, v1.6.3, Seller: Hemisphere Games Inc (4+)
Write a Review Report a Problem $4.99
6 全国公交线路查询系统, v3.0, Seller: XINNONG WANG (4+)
Write a Review Report a Problem $3.99
7 Cake Doodle, v1.02, Seller: Shoe The Goose (4+)
Write a Review Report a Problem $0.99
I consulted my parents about it, and they said it was probably a phish email, so I ignored it. However, recently, my computer suddenly started downloading these apps. I checked my store account, and saw that my $20 in store credit was gone. I believe my account has been compromised.
Can I get store credit refund on these?

This is a user-to-user board.
Contact itunes store support about it.
http://www.apple.com/support/itunes/contact.html

Similar Messages

Report purchase not made by me

What do I have to do to challange a purchase not made by me?

Mr Mathew
What do I have to do to challange a purchase not made by me?
I tried clicking on the link report a problem but mothing happened, so could please help me on this issue
Name of the app. :- Magic Piano, Starter Smoola Pack, Developer: Smule, Inc.
Amount :- 2.99$
Order Number: M1*****VFB
Receipt Date: 24/07/11
<Edited by Host>

Invoice for purchases not made

I have received invoice for two purchases not made by me. I could not connect to ITunes.Store to report problem. How do I make contact with ITunes Store to get refund.

You may not get a refund.
You need to change your password.
Alert your credit card company and ask them about reimbursement.
Let itunes support know that your account may have been hacked ( click "Support" at the top of this page, then click the link under "Contact Us".)

Receipt for app purchase not made

I have received a receipt for 2 apps which I have not purchased not are they loaded on my itunes app page. How do I remedy this problem, Thanks?

the receipt would have been originally emailed to you.

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.

We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be.

In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i need to know who did this!

In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i know have a new ipod and have made some purchases but never that much. I need to know who did this !!!!!!

The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Whether or not they'll do anything for you I don't know, particularly if you didn't change the password after your iPod was stolen.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

I installed itunes on anew computer. The store says i have not made any purchases but I have.

I installed itunes on a new computer.
I registered my apple id
the app store says I have not made any purchases.
i have made many.
How do I update apps?

You've checked the purchase history on your account e.g. you haven't made any in-app purchases and don't have any auto-renewing subscriptions ?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Apple TV says "you have not made any purchases" after country location change

I moved country from UK to Australia and changed my itunes as such, all my other devices have worked and have purchased iTunes Match again, however my Apple TV says "you have not made any purchases" in the purchased movies section, when I had quite few from the UK. I still have these on the laptop and can view them by home sharing but wanted these to be available on the Apple TV as I originally purchased them. Pease could someone help.

I moved country from UK to Australia and changed my itunes as such, all my other devices have worked and have purchased iTunes Match again, however my Apple TV says "you have not made any purchases" in the purchased movies section, when I had quite few from the UK. I still have these on the laptop and can view them by home sharing but wanted these to be available on the Apple TV as I originally purchased them. Pease could someone help.

TS1424 I redeemed a $50 iTunes card two days ago, I have not made any purchases and now the credit has disappeared from my account? How do I get it back?

I redeemed a $50 iTunes card two days ago, I have not made any purchases and now the credit has disappeared from my account? How do I get it back?

CHANGE THEME'S, WORKED FOR ME

I have been charged for a purchase that I have not made

Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
Thanks

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer

HT5312 I tried to buy a DVD & was told i have not made a purchase from this computer this is incorrect

I have made many purchases with this computer, but I tried to buy a movie and was told that I have not made a purchase from this computer, this is incorrect
now they want extra passwords

Other people have also posted about being asked their questions despite it not being the first purchase on the computer or device.
Have you set the questions/answers in the past ?
If you have and you know their answers then you should be able to answer them and make the purchase.
If you can't remember them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

HT201303 I have purchases on my account not made by me?

How do I dispute charges on my account not made by me?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't update the purchases I made with the old Apple I.D. How can I sync my old Apple I.D. with new one?

I can't update the purchases I made with the old Apple I.D;
how can I sync my old Apple I.D. with new one?

Only the Apple ID used to buy an app can update an app. Apple does not merge Apple IDs and Apple does not transfer content biught with one ID to another ID.

Apple tv purchases not showing in iTunes

I am using AppleTV 2nd Gen5.0.2 (4250) and Macbook pro 2012 with OSX 10.7.4 and iTunes 10.6.3.
I have just noticed that purchases I made using my AppleTv have failed ot sync to my itunes library.
Having seen a few other threads with this problem I have tried their recommendations.
1) go into iTunes and check for Downloads - My account states all purchases for thsi account have been downloaded.
2) I have found the items on the iTunes store and tried to download from there, but it just states purchased and no options to download.
3) I have searched for an Alias folder and do not have one.
Any ideas?

Welcome to the Apple Community.
It's not clear if you've tried this;
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Report reqd - IR completed but payment not made

Dear All,
Is there any standard report which will list the Purchase Orders for which the IR has been done but payment to Vendors not made??
Thanx
Rosalyn

Hi,
Try FBL1N and get PO No. from the layout .
Regards,
SAPFICO

Purchase not made by me

Similar Messages

Maybe you are looking for