Purchase of Creative Cloud
I'm trying to purchase the Creative Cloud package in British Pound Sterling but it keeps defaulting to US dollars. How do I stop this happening?
Is your Adobe account registered in England or the US?
Change Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
Similar Messages
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If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I purchased the Creative Cloud Photography Individual for $9.99 a month. The photoshop tools do not compare to CS4, I can't click on the arrow to get to the other tools withing the set and I get this error code: I get this error code: One or more files in the adobe application support folder, necessary for running photoshop are missing. Please run the Photoshop installer and reinstall photoshop. and can't figure out how to get to the installer again!
Here is what you get when clicking on the gear in the adobe manager.
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I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'
Hi Arjun and tphc,
try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798
I think it could be helpful for you too!
Cheers,
Marco -
Can I purchase a Creative cloud license in Hong Kong and assign license for our China staff use? if no how can I purchase / use the creative cloud in China?
thank you!You should be able to find some information : Other ways to buy | Resellers | Adobe Hong Kong
View the latest list of countries where Creative Cloud is available for individuals, teams, and small businesses. Enterprise customers should request a consultation.
We’re working to make Creative Cloud as widely available as possible and will share more details about country availability over time. While individual membership may not be available in your country, you may be able to purchase a team membership through a global Adobe reseller.
Creative Suite 6 products are also available for purchase. Learn more ›
Creative Cloud Help | Creative Cloud / Common Questions
Regards
Rajshree -
I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks
I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel -
Hello, dou you know if a can change my purchase from Creative Cloud Photography in to Lightroom or Lightroom is included in Creative Cloud Photography? Thank You
If you have subscribed to the creative cloud photography plan then Lightroom is included as part of that plan. You can install it from the creative cloud desktop manager.
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My english is bad.
wow
hi
Happy new year.
I installed Trapcode plugin but it doesn't exist in my aftereffect...I purchased Adobe Creative Cloud so... cloud system can't allow other plugin??Did you use the standard Red Giant installer for the latest versions? Previous versions of the Trapcode suite may not be compatible but the latest ones are.
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Purchase of Creative Cloud genre but the charge is 2 times and now I have 2 subscriptions
Greetings, a few weeks ago made the purchase of Creative Cloud genre but the charge is 2 times and now I have 2 subscriptions, I need to make the return of 1 product since this repeated but does not work if I click restore subscription.
I'm from Guatemala and chat support is not available for ayuder me solve my problem.
Thank YouSorry, This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I purchased the Creative Cloud Photography Plan for 9.99 and I can't open up Photoshop. I had access to it the night I bought it online and now I cannot use it. Will someone help figure this out. Perhaps I'm an idiot and just missing an obvious step so I apologize for that but, I still NEED HELP!!!
I have a laptop with a Windows operating system (not lucky enough to have a Mac) and as far the Adobe version, it's the plan for 9.99 that Adobe is offering. I was under the impression that the Creative Cloud Photography Plan included Photoshop and Lightroom, the latest versions of both, because that's what it said when I purchased it. I'm sorry my information is too limited or not detailed but, it's a pretty basic concern. I bought something, it's not working and I want to know why. Thank you and apologies for sounding rude. Thank you for responding as well.
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If i purchase the creative cloud for photographers can i install it on laptop and desktop?
If I purchase the creative cloud for photographers can I install it on laptop and desktop?
How would I setup the catalogues so I can edit the same picture(s) from the two machines? For example, I have a PC in my office upstairs, but sometimes I want to work on my Mac in basement? would I store the photos and catalogues on an external drive and point to that from both machines? Neither machine is portable.
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If I purchase the Creative Cloud in the US can I use it in Mexico?
I will be spending a lot of time in Mexico this year. If I purchase the Creative cloud in the US will I be able to use and access it in Mexico?
I don't think so. You need to get Creative Cloud in Mexico.
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