Purchase of email gift certificate in the iTunes store - having problems?

I tried for 15 min. to figure out how to buy an email gift certificate from the iTunes store via my Mac. I read the HELP instructions and they did not corespond with what was on my screen (and Apple presented no pictures to illustrate and use to match). Problem was this - beware - especially with the holiday shopping coming... you might end up frustrated by this too:
If your iTunes home page is displaying via their "Just for You" personalized feature, it won't display the buy a gift certificate, etc. commands. So - turn off that "Just for You" stuff. The screen will refresh and present you with access to those purchase commands. Funky funky... both the instructions and the interface.
Lastly, right now the purchasing engine ain't working at all. I tried to make a purchase there and the display just kept saying that there's a problem at their server level or something like that and to try again later.
Like I said, funky...

I have PayPal set up for purchases. I ordered the egift for email delivery to my self and keep getting the message that the purchase did not go through, contact support. I contacted them and they told me they had fixed the problem so I tried many times again and got same message. I do nto understand why there is always some problem with Itunes. Seldom is it a smooth process. This is the only account I have with constant problems.

Similar Messages

  • Email gift certificate for different iTunes store?

    Hi,
    I wish to give an email gift certificate for a friend in Japan. But my iTunes store account is in US. Can I purchase the gift certificate from a US iTunes store for my friend to use on a Japanese iTunes store? If not, what is the best way to give a gift across the border?
    Please advise. Thanks in advance.
    Yitping

    Buy one directly from an Apple Retailer or Reseller Store;
    The card needs to be purchased in the country it is for. Can't purchase a gift card from Apple in the US and use it in a different country's store.
    Same as eBay (which I wouldn't recommend). The card needs to be originally from teh country it is to be used in.

  • I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible

    I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible

    That usually indicates the mailbox on your ISP's mail server. That's where you have to look and clean up.

  • HT201303 i just rec'd an e-mail from Apple INC email adrress ******* stating that my Apple ID was just used to purchase "Assassin's Creed Pirates" from the iTunes Store from an account in Russia , i live in Ireland. i have very little credit

    Hi,
    I did  not make this purchase – Is this a genuine e-mail account from Apple
    Noel
    CIE Tours International
    From: Apple.Inc [mailto: ********
    Sent: 09 May 2014 02:03
    To: Caffrey Noel
    Subject: Your recent purchase with your Apple ID
    Your Apple ID ******** was just used to purchase "Assassin's Creed Pirates" from the iTunes Store on a computer or device that had not not previously been associated with that Apple ID. You may also be receiving this email if you reset your password since your last purchase.
    This purchase was initiated from Russia.
    If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.
    If you did not make this purchase, we recommend that you go to Apple ID: Tips for protecting the security of your account .
    Regards,
    Robert Wills (Apple-Assistance)
    <Personal Information Edited by Host>

    I can't see anything genuine about it!
    Since the link to the Apple id: Tips for...   actually says it goes to a site named "bingo", I think it's quite clear that this is a phishing email, designed to get you to click on and go to their site, not an Apple one. I hope you have not clicked on the link.
    It is not a good idea to put your own persoanl information in a post on a public forum. I will ask our hosts to remove it and the link. Don't be surprised if they remove the entire thread.

  • How do i purchase and subsequently gift a ringtone fr iTunes store?

    how do i purchase and subsequently gift a ringtone fr iTunes store?

    No. The only reason to click on Redeem is to redeem an iTunes gift card onto your account. As you say that you have a credit card on your account then you don't need another payment method, you can use that to pay for the songs.
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  • I have a $100 gift certificate for the app store.  Can I use this credit to buy an apple TV?

    I have a $100 gift certificate for the app store.  Can I use this credit to buy an apple TV?

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  • HT201209 If you want to learn how to redeem an iTunes Store online Gift Certificate, refer to iTunes Store: How

    If you want to learn how to redeem an iTunes Store online Gift Certificate, refer to iTunes Store: How

    Do you have a question about redeeming a card ?

  • I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email

    I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email.

    Settings > iTunes & App store.
    Tap AppleID, sign out then sign back in.
    The Apple ID is right everywhere else. I've synced the phone. I've reset it in Settings on the phone. I've changed it at Apple.
    When you write, "I've changed it at Apple, this means you updated yoru old AppleID or you ceated a new AppleID?

  • Is the iTunes Store having issues? I can't download an app.

    Is the iTunes Store having issues? I can't download an app. I keep getting a message saying can cot connect to iTunes.

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  • Will I get a receipt when I purchase a gift card from the iTunes store?

    I need to purchase (via the iTunes store) a gift card to be added to my work account and then claim the money back.
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    Thank you in advance!

    These are user-to-user forums, you are not talking to Apple here. If you didn't make the purchase then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201359 How can I use a credit card instead of gift card in the iTunes store

    Amex is running a special where you get $5 back on a $5 purchase or more at the iTunes store.  I have a gift card balance on the account and wanted to use my credit card for the promotion.  Anyone know how to do this?

    The work around.. would be to order a gift, then redeem the gift yourself. As gifts can not be paid for by your store credit.

  • Unable to redeem a gift card in the itunes store on an iphoe

    I purchased a gift card but there is no option on my itunes store or settings to redeem a gift card. Has it been removed from the iphone?

    Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Behind the scenes, thay are one and the same store. The credits can be used with the iTunes Store or the Mac App Store.

  • HT201272 Some of my previous purchases aren't showing up on the iTunes store. It says "Purchased" but won't let me download them. Is there any way to fix this?

    I've been making my iTunes music purchases on my iPhone for over a year now. I bought a new one so I relied on iCloud to keep my purchases on record. When downloading my songs, I saw that some of them were missing. When I logged into the iTunes store, it said that the albums (yes entire albums are missing) have been "PURCHASED", therefore I can't buy them again. And they don't have that iCloud icon on them to download them (since I have already purchased them). I checked my iTunes account on both my PC and my iPhone and still nothing. These aren't old purchases, but ones that I made a few months ago. Can anyone help me get my music back??

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  • I have not been able to redeem my iTunes gift card in the iTunes store.  I have received teh same error message that the store is not available at this time.  It has been over 24 hours.  I downloaded the software yesterday as well.

    Has the iTunes Store really been unavailable for the past 24 hurs?  This is the message I keep receiving when trying to redeem a gift card.

    Far out I got a iTunes Card Code and it redeemed just fine! If you want one go to freeitunesforever|d●t| com

  • Can you use an apple store gift card in the itunes store?

    I have a $75 gift card that says "Apple Store," I was wondering if it will work in the itunes store.  Since I don't buy a lot from the itunes store I don't want to try to redeem it then have all that money sitting on my account that I may not use for years.

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