Purchase of New Washer And Dryer Comes to Positive End

This is an update on my washer and dryer. Coming to this forum was the best thing I could have done. Once I joined and communicated my problems, my case was transferred to Justin, a Best Buy connector. Once Justin took my case, he stayed with it until it turned into a positive experience. With his help, I now have a washer and dryer I absolutely love. This is definitely the place to come for working out solutions to major problems. I would like to thank Justin for his efforts in making the delivery of my new washer and dryer happen. I also want to thank him for recognizing the legwork that I had put into getting this resolved and recognizing that it should never have gone so far. A GREAT BIG THANKS TO JUSTIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Also, I can't finish without thanking Best Buy for having this forum in order to help their customers with the problems they are having.
Thankful For Clean Clothes,
Dixie

Dixie,
That is awesome to hear! I let Justin know how thankful you are for his service.
Have a great day!
Ryan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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3X points for LG washer and dryer is false advertisement-- 5 months later I am still waiting

I have tried multiple attempts (at least 3 calls) to Best Buy service and have yet to get my issue resolved. I made anLG purchase of a washer and dryer on Octobe 6th 2014. The add said get 3x points so that made my final decision to purchase from Best Buy. 5 months later I have yet to get my 3X points. This is false advertisement. In all three of my calls the representative has apologized and opens up a case. I never hear anything back. I keep being told I got my 20% incremental points but that is not what I am disputing. The last time the represenatative gave me some points for my frustration but said someone would get back to me and that was back in December. Its frustrating as I really like shoping at Best Buy but am becoming very annoyed and really do not want to purcahse here anymore if Best Buy does not follow through with their advertisements. I do not have a copy of the ad (wish I would of kept one) but Best Buy should be able to verify all their ads. I certainly am not making this up. As a matter of fact, the salesperson at the store looked at the ad and confirmed that I should be getting 3X points for the purchase. Since I have tried multiple attempts on the phone with no success then perhaps this message might work better. I would discourage anyone right now in believing any of there reward ads. My time is worth more than trying to chase Best Buy down for points I am owed and will begin to make my purschases elsewhere. BEWARE customers as I am a very dissatisified customer at the moment.

Hi analydia,
Thank you for taking the time to sign up for the forum and connect with us. I can understand why it is you would feel frustrated, and I 100% agree that you should not have to chase down any points that you may have qualified for. To hear that you have potentially been waiting 5 months for points to post to your My Best Buy account, it is just really disappointing.
It will generally take 20 to 35 days for points to post to a member's account for a Magnolia or Pacific Sales purchase, which will start after any scheduled deliveries are completed. I looked over your account using the email address you registered with the forum and I do see that the base points for your Pacific Sales purchase have already posted. With that being said, it should just be a matter of confirming 3X points was being offered and whether or not your purchase qualified. It appears that your LG washer and dryer may have been eligible for 5X points, but it depends on which models you purchased.
I am very sorry for any inconvenience you have experienced up until now, and I would like to see what I can possibly do to further assist. To gather some additional information and go over your My Best Buy account with you, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope located at the top of the page.
I hope you have a wonderful day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itumr dongs come up. How do I get my original itunes library?

I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?

Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?

I purchased a new mac and have home sharing turned on my PC and when I pull up Itunes I can see the library but when I click on it the library does not come up to transfer any of movies or music? Can anyone give me some insight?

I purchased a new mac and I am unable to connect to the home share on it. In the itunes pane the name is there but it will not show library when I click on it. I am trying to sync my ipad on the new machine and use some of the items off my other pc. I am using the same user name on both computers. Any help would be greatly appreciated!

Hi,
See if these Links for Home Sharing add any light to the problem
Understanding
http://support.apple.com/kb/HT3819
Troubleshooting
http://support.apple.com/kb/TS2972
How to
http://support.apple.com/kb/HT2688

My Nano took a trip thru the washer and dryer and I assume it is destroyed. My wife bought me a new one, but Itunes doesn't recognize it, although my computer does. How do I get pack into my music, I don't want to start all over again?

My Ipod Nano took a trip thru the washer and dryer and I assume it is destroyed.
My wife bought me a new one. It shows up on my computer (windows vista), but Itunes doesn't recognize it.
How do I get Itunes to recognize it. I spent a lot of time recording my old cassetes and don't want to start all over again. I just want to get back to where I was.
GGus

Did you already try the troubleshooting here? iPod not appearing in iTunes

My iPod shuffle went through the washer and dryer. The little light turns on but no music comes through any headphones. ???

What to do??
Okay so I found my iPod had gone through the washer and dryer. It was perfectly dry. I tried to turn it on, and nothing. But I thought maybe it's just dead. So I plugged it in, let it charge...when I tried to turn it on, the little light went green. I thought hurray!! But I put in the earbuds and heard nothing except some random "Battery level 75 percent." On my sister's earbuds. On my earbuds, which went through the washer too, nothing.
What to do???

It's likely that your iPod is toast. It does not play well with water and soap.
B-rock

IPod takes a trip through the washer and dryer

My 14 year old son left his iPod nano (3rd Gen.) in his jeans pocket and it ended going through the washer and dryer. It now doesn't work. I think it's a definate goner, but he insists I find out whether it is fixable.
Anyone want to take a shot at this one?

Most likely the battery is shot from that cycle. It MIGHT be fixable with a new battery, but it may not be worth it.
http://www.iresq.com/ipod/ will evaluate iPods for only $9 and let you know what it will cost to repair...
http://www.iresq.com/ipod/detail.php?prodID=P010935
basically you ship it on your dime. They check it out and contact you with the repair estimate. If you decline, they ship the iPod back and you owe nothing more. They keep the $9 of course.
No first hand experience with these guys, but it might be worth the $9 to determine what the repair will cost.
Good luck,
Patrick

HT2729 i have recently purchased a new computer and set up my i tunes account on it. i have synced my ipad but it wont sync the films that are on the ipad already. when i go to add on some new films it tells me i will lose the films that are already on th

Hi i have recently purchased a new pc and set up my itunes account on it - i have synced my ipad to it but it wont sync the films that are stored on the ipad. when i go to add new ones are it says it will delete the ones on the ipad and replace them with the new ones.How can i keep the films that are already on there and get them into itunes?
I am unable to delete my itunes account on my old pc due to technical failure - could this be why?
Hannah

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

I just purchased a new iPhone and it told me to plug it into iTunes, I did. Now when I am trying to get on to iCloud to get all of my data from previous phone, it won't let me. I keep getting my old apple ID

I just purchased a new iPhone and I am not able to get into my iCloud. When I plugged it into my computer, I used iTunes to get my phone up and running. Well it gave me my old apple ID as my info. Now I cannot get into anything because I don't remember my old password and when I go to the website to recover my password it is of no help cause I don't remember any security questions(over 8 years old) and that email account don't even exist anymore. Now when I go to try I cloud on my new phone all it keeps doing is trying to verify my old iTunes and won't let me use my new apple ID to sign in it keeps sAying to type in my old password from my old apple ID that I just don t have. Can anybody help me?

Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

TA22652 I purchased a new iPad and my daughter uses my iPad. On my account her email address appears. How can I get my account back?

I purchased a new iPad and my old iPad went to my daughter. I have a problem though in that my iTunes account has been taken over by her email address. If I want to redeem a voucher on my account her email address appears. How do I correct this?

Did you take a backup in between taking the photos and deleting them ? If you did then try restoring to that backup (you will need to restore the whole iPad, you can't just do the Photos app) and they should be put back.
Backups and restores : http://support.apple.com/kb/HT4079
When you create new albums directly on your iPad and 'copy' photos into them you are effectively just creating pointers to the orginal photos, you aren't creating copies of the photos - so if you then delete the original photo you will also be deleting all pointers to and therefore be removing it from all albums that you've copied it into (you should have got a warning when deleting the photo that that would happen).

My pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod

my pc crashed...and i purchased a new one and installed itunes...how can i sync my ipod touch 2 my pc? when i connect it 2 itunes on my new pc..by defualt it will rerase everthing on my ipod

The other responder gave you a program that will transfer stuff from your iPod to your new computer. You can transfer iTunes purchaces to your new computer by:
http://support.apple.com/kb/HT1848
After you move your stuff to your new computer you will have to let iTunes erase your iPod and then sync with the stuff that is now in your iTunes library. You will loose app data though.

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unabl

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unable to upgrade to allow me to get the current numbers version on my mac. What do I need to do to get all my machines woking in harmony again

On each machine turn on iCloud and sync all the available apps. Apple explains how to set up iCloud in http://www.apple.com/icloud/setup/
After doing this run software update on each machine and install all the suggested updates. If you still need help installing the most up-to-date versions of iLife and iWorks open the Mac App Store - click the Purchased tab and update all that need to be updated.

I just purchased a new laptop and I am trying to transfer my ITunes library to my new computer. When I log into ITunes on my new laptop and enter my Apple ID password, it says AppleID does not have permission to access iTunes Connect. What do I do?

I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop and Apple is saying Apple ID does not have permission to access iTunes Connect on my new laptop. How do I get my library transferred to my new computer? Please help!

allears2 wrote:
I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop...
To have EVERYTHING on your New computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

I have just purchased Logic Pro X and it doesn't seem to want to work with my Tascam us-122L sound card. Do i need to purchase a new one and if so, any advice on a reasonable priced one?

I have just purchased Logic Pro X and it doesn't seem to want to work with my Tascam us-122L sound card. Do i need to purchase a new one and if so, any advice on a reasonable priced one?

What OS do you have? Have you tried the latest drivers?
http://tascam.com/product/us-122l/downloads/
alternatives: Focusrite Scarlett 2i2, Presonus Audiobox.

Purchase of New Washer And Dryer Comes to Positive End

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