Purchase of online number with Skype Credit

I purchased $30, but I of Skype credit and went to purchase an online number with it, but I keep getting the same message to sign in to my account to purchase.  I am signed in, it says hello to me.  So the next thing I tried was to sign out of Skype completely and Quit it on the desk top, then sign in again.  nope same message.  I selected a special number for this and now it is expiring because I can't make skype take skype credit!  What so I do, time is short.  With the plan I purchased I was suppose to have live chat with skype to troubleshoot the problem, but I don't have access to that either!
Kat

So here it is on the Skype website?
Call phones and mobiles
Call phones and landlines, anywhere in the world, from just 18.3 cents per minute (21 cents inc.) With Skype Credit or even cheaper with a subscription.
Question: if I buy an online number and a 3 month subscription, what does it cost to call per minute (in Sweden only) or do I call for this (Fair Usage Policy), see below.
Fair Usage Policy?
Calls to phones and mobiles and Skype To Go *- call your subscription and is subject to fair usage limit of 10,000 minutes per user and maximum of 6 hours per day.

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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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