Purchase Problem, help

I tried few times purchase item but credit card problem, how do I reset the thing due to it asked me to contact iTunes support

Have you contacted itunes support?

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In-App purchase problem, help?

I am trying to make an in-app purchase with an itunes gift card. it won't let me make the purchase because my credit card info is 'invalid' and I don't understand why it won't work. Can someone help me out?

- First contact the developer/go to their support site.
- Next contact iTunes by:
Apple - Support - iTunes - Contact Us

Apps store wont let me download free app due to previous purchasing problem? help!!

apps store wont let me download free app due to previous purchasing problem? help!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I brought I pad air 3 months ago, but recently I can't install any application and can't make an update. Even I can't install the free application. I can see ... There is a previous purchase problem please Singh up your bank information again. Plz help

Hi , I brought an I pad air 3 months ago. But recently I can't install any application and can't update any application. Even I can't install any free application. I can see one dialogue box about in red colors " there is a previous purchase problem please type your bank information correctly" . So I don't know what to do please help me. Thanks

The message implies that a previous purchase may not have been paid-for due to problems collecting the money from your account. Have you tried logging into your account and updating/changing your payment details (tap on your in Settings > iTunes & App Store on your iPad and tap 'view Apple id' on the popup and sign into it) ? Until there is an accepted payment method on your account (credit card, redeemed iTunes gift cards) and what you owe has been paid then you won't be able to download anything (including app updates).

Itunes keeps closing as soon as i open it and states 'windows has detected a problem' HELP!!!!

Help!! Itunes keeps closing straight away and message states 'windows has detected a problem' HELP ASAP PLEASE!!!!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

HT1933 Why can you not resolve an app purchase problem simply ! As you have done in the past

Why can you not resolve an app purchase problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

Camera (focus) problem - help?

Duplicate post, please see: Camera (focus) problem - help?
Message was edited by: Admin Moderator

Warranty is valid only in country of original purchase. You have to return
the iPhone to the US for evaluation. Either you return it personally or send
it to a friend/relative/co-worker in the US to take into Apple. Apple will not
accept international shipments for evaluation nor will Apple ship out of the
country after repair/replacement.
Have you tried the standard trouble shooting steps: restart, restore, restore
as new iPhone?

Guys i need to get m itunes account unlocked its stopping mefor making in app purchases please help need to make a purchase within 30 minutes

guys i need to get my itunes account unlocked its stopping mefor making in app purchases please help need to make a purchase within 30 minutes

If you've tried to buy something and your've been charged for it (and it's not a temporary store holding charge) but haven't received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can i use microsoft office on the mAC - what app do i purchase? help?!!

how can i use microsoft office on the mAC - what app do i purchase? help?!!

What aspect of Microsoft Office? Office is a suite of programs... Word, Excel, Powerpoint, etc.
You've got several potential options. Libre Office and Open Office (both googleable) are 'open source,' free, downloadable programmes that will open most MS Office programmes and perform many of the functions of MS Office. Might be an idea to have a look round for reviews (etc) first, to see if they sound like they'll match your needs.
If you're keen to use the App Store, there's Apple's own suite of programmes: Pages, Numbers and Keynote. They're a word processor, spreadsheet programme, and presentation-type programme with similar functions to Word, Excel and Powerpoint respectively. They're pretty good for most functions, and are better integrated with Macs than MS programmes. They're excellent programmes for what they do, and relatively cheap (about £14 each?).
But if you're heavily reliant on MS, want ALL the bells and whistles of MS, or need to regularly transfer files between MS programmes on other computers and your laptop / desktop computer, then they might not be the best of ideas. Keynote - IME - can have some difficulties in transferring formatting to Powerpoint.
Finally, there's MS Office Mac 2011. You can't download MS Office from the App Store, but can order the CDs from most online stores (including Apple's own store). It might be worth price hunting - if you're a student, you can usually find the programmes relatively cheap (£38 at the moment on Software4Students, though you'll need to belong to an academic institution / have a UK .ac email address). Apple's own prices on MS software are unlikely to be the best prices out there (though the product will be identical).
MS Office includes Word, Excel and Powerpoint in the basic version. The slightly more expensive version (which, I think, is the £38 one on S4S) includes Outlook. Which - IME - is far more of a nuisance than Apple's native Mail programme.
(I should probably add - I'm an academic. I own both Apple's own programmes, and MS Office 2011. I tend to use the MS programmes more, if only because they're the ones that other people tend to use, and transferring between Apple and MS programmes is a minor inconvenience. Pages also lacks Garamond, my favourite work font. The Apple progs are, however, far more beautifully integrated, and would be MORE than good enough for most users...)

HT1848 I am trying to transfer my purchases from my iPhone 5 to my new Mac computer. I get the message stating that it can only be synced with one computer at a time. I have tried the 2 other ways and I get no options to transfer my purchases. Help?

I am trying to transfer my purchases from my iPhone 5 to my new Mac computer. I get the message stating that it can only be synced with one computer at a time. I have tried the 2 other ways and I get no options to transfer my purchases. Help?

If you see Devices in the big list on the left-hand side of iTunes, it should show the name of your iPhone right below it. You can right-click (or hold ctrl and left click) on the name of the iPhone there, and choose "transfer purchases from iPhone".
If you're on iTunes 11, you won't see the big list of the left until you go to the View menu at the very top (where you see iTunes/File/Edit/View/etc) and choose Show Sidebar. Then do the same thing: right-click or ctrl and left-click on the iPhone's name below Devices and "transfer purchases from iPhone".
It'll ask you to authorize the computer for your Apple ID if you haven't yet; to do that, you just type your Apple ID and password in when it asks. If it says you are not authorized but doesn't automatically give you an option to do so, then you can go to the Store menu at the very top and choose "authorize this computer".

My daughter has just bought me an iPad 2 from Dubai and set it all up for me but unfortunately the iMessage function doesn't seem to work. We keep getting messages,when trying to activate it, that there is a network connection problem - help!

My daughter has just bought me an iPad 2 from Dubai and set it all up for me but unfortunately the iMessage function doesn't seem to work. We keep getting messages,when trying to activate it, that there is a network connection problem - help!

Thank you both for your responses but my daughter was reassured by the salesman in the iStyle store (official Apple store in the UAE) that iMessages would work but conceded that FaceTime wouldn't. My iTunes account is registered in the uk and my daughter's iPhone has iMessages even though she bought it (and uses it) in Dubai. Can anyone else throw any light on this?

I couldn't log into my apple account on my iPad, then i couldn't unlock it resulting in it being disabled, however it's the same as my iPhones password, I then called apple, i was hung up on twice and they said it will cost £70 to fix THEIR problem, help?

I couldn't log into my apple account on my iPad, then i couldn't unlock it resulting in it being disabled, however it's the same as my iPhones password, I then called apple, i was hung up on twice and they said it will cost £70 to fix THEIR problem, help?

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht4097

IPad syncing problem - HELP!

iPad sync problem - HELP! I keep getting this message "...cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional ...space needed)" and yet I seem to have plenty of space on the iPad. This just started today. I even tried deleting some things to make even more room, but it didn't help. Any ideas???
I was thinking of restoring, but I've never done it... should I?
thank you!

Hello florafromnv,
Welcome to Apple Support Communities.
The following article addresses how to resolve the issues related to this message:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Regards,
Jeff D.

MOVED: KT333 Ultra; fuzzy logic, 1.6xp overclocking problem help !!!!!

This topic has been moved to Overclockers & Modding Corner.
KT333 Ultra; fuzzy logic, 1.6xp overclocking problem help !!!!!

Not that I am an expert o/c but here are some thoughts on the matter.
My comments are based on my experiences of the KT3 Ultra2 which is basically the same as the Ultra version.
This mobo does not have the ability to lock the PCI/AGP bus freely from the FSB. However, it does have dividers. At 133 a 1/4 divider kicks in. Above 152FSB the 1/5 divider works, so that at 166 the PCI & AGP buses will be back in sync. If you are o/c your cpu, don't go from 133 to 145, etc since you will be running the PCI/AGP buses further out of whack. Just go to either the mid 150's or to 166 in one jump. The other problem / issue relates to your cpu. From what you say you have one of the old Palominos which are not great o/c's. I would personally o/c your cpu from the BIOS rather than 'Fluffy Logic' which I would tend to stay away from.
With a 166FSB cpu a very stable o/c would be 175-177 beyond 180 gets decidedly tricky.
Hope this helps

Purchase Problem, help

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