Purchase refund

I accidentally purchased x plane ( regular when what I was actually planning to buy was the hi def version. I did not complete the download but I did but the hi definition version. Is there any way for me to get my money back for the regular version that I did not play?

You can report a problem:
http://support.apple.com/kb/HT1933
They should resolve within a day.
I have not heard of an album downloading on its own before.

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HT204266 how do I get a purchase refund from itunes?

How do I get a purchase refund from itunes?

All sales are final.
You can try contacting itunes support and asking for an exception.
Apple - Support - iTunes - Contact Us

How can I get an unauthorized iTunes purchase refunded

I need to get a recent unauthorized iTunes game application refunded. How can I do that?

Login to the iTunes Store.
From the menu bar click Store > View My Account
Click Purchase History from the Account Information window.

In-app purchase - refund

I represent a company Meetville.com. We have an application with the function of in-app purchase to buy content within the application. I have a question: how can our users cancel recurring payments in the application and how can we make a refund to them if such necessity arises?

You're the developers of the app aren't you? If so, leverage your developer support resources and find out. It's doubtful anyone here would know as these are just user to user forums.

In app purchase refund made by child?

My six year old son today made an in app purchase of £69.99. Does anyone know if I can or how to ask for a refund? Didn't know he knew my password!

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on your iPad) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

How to make in app purchase refund?!

I make a in app purchase,after that i found that i dint receive any things from the game.But itunes purchase history show i already bought and it also charge money from my bank card.Tell me i can i make a refund ?

https://sites.google.com/site/appleclubfhs/support/advice-and-articles/app-store -refunds

HT4009 duplicate in-app purchase refund request

I got billed twice for the same in-app iphone purchase of the iPhone App "53 Languages-Pronounciation" option). The link from within iTunes to "report a problem" does not work.
It does not even work after asking for my iTunes account login.
This seems like Apple is making it very hard to get refunds. Anyone able to send me to the proper link to fill-out a request for refund and report an order screw-up?
Thanks

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

HT204088 unauthorized in app purchases refund

How do I get refunded for unauthorized in app purchases made by my grandson? I received an email telling me i was probably eligible but cannot navigate to where I fill out the forms to request the refund.

Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and it contains a donate button).

In App Purchased Refund

Last few month, i have make in app purchase , all total amount is around 2500 euro in a online game , but recently i reliazed that , the online game is hiding or locking some item in the game , so even how much u spend u can't get the item . And the game is online based , and cause lag all the time , even the app is not stable cashing all the time too . Many of player is complainted too . Is it possible to get refund full amount or even not full amount ? I fine with the develop if they wanna close or cancel my game user ID for processe the refunding . Anyone can answer my question ?

We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

HT204088 How to obtain an app purchase refund from the iTunes Store?

I paid for an app which provides additional templates for Pages for iPad including envelopes of various sizes. When I downloaded and opened the app I found all the envelope templates were for U.S. standard sizes. As I live in England and use European standard envelopes, this was useless to me. The developer confirmed they did not cover European sizes and that this was not stated on his app site, and suggested I apply for a refund from the iTunes Store. I did this via the 'report a problem' facility but the instant response was that they had noted the problem but suggested contacting the developer, which, of course, I had already done so. As I'd reported on this app purchase, I found I could not go further on the iTunes Store site.
If anyone can tell me how to reapply for a refund I'd be grateful.

Take a look at this link, http://mac-how-to.wonderhowto.com/how-to/get-refund-from-apple-itunes-mac-app-st ore-0139238/

Purchase/Refund Failure

I had purchased a song, that I didn't want and requested for a refund. I got an email 3 weeks later, stating that I was refunded for my purchase. The only problem is, that I didn't get the refund. To add on to the matter, I had bought a $15 iTunes card and got a recipe that said I spent $9.99 and that I only have $0.02 left in my account. SO WHERE IS THE REST OF MY ITUNES MONEY??????????????????????????? And WHERE IS THE REFUND???????????
I would love to get some insight of this matter and try and get it resolved. I already hate that iTunes *****, because I cant transfer songs that I purchased to another device that isn't an Apple product.... Don't get me wrong, I love Apple...But there are definitely some love and hate relationships with Apple.

I got the email on the on Sept, 30th, for the confirmation on my refund. I waited 2 days for a reply, on not getting the actual refund. Which I still don't understand were it went? But the email sounds correct in the response and I was helped perfectly.
" The reason you saw a different amount than what was actually in your account may be due to your account information not being updated. This can happen, for example, when you use multiple computers or devices to make iTunes Store purchases. You can refresh your account information at any time, which will in turn update the store credit amount iTunes displays next to your account name. To do this, sign out of the iTunes Store and then sign in again.
I hope this information about the charges was helpful. If you still have any further queries, please note that I'm just a mail away.
Thank you for being a valued iTunes Store customer.
Have a nice day!
Sincerely,
Sainath
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Please Note: I work Tuesday-Saturday, 08:00PM-05:00AM CST "

HT4009 In-app purchase refund from Apple?

I made In-app purchase (replenishable) and app subsequently crashed and my purchased credits were lost. The 3rd party app support from Gameloft told me to get a refund from Apple. How do I get a refund from Apple?

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

HT4009 In app purchase refund form?

I received an email regarding in app purchases and submitting a request for refunds. Where is the form that I need to fill out for the possible refund?

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

HT4009 in-app purchase refund

Hi,
In March of 2014 we got an email about submitting a refund request for the in-app purchases my 11 year old made in 2012 for coins and such on several free apps.
The email contained a link to submit the refund which we used. The date for submitting the refund request is 04/15/2015.
I only submitted a partial list since there is no way to copy and past the order numbers from the purchase history.
In August I attempted to use the link again to submit the remaining order numbers and the link does not function any more.
I have submitted multiple emails and the responses have been cordial but unhelpful.
After finally submitting the remainder of the order numbers I was told that I had already received a refund and would need to deny charges with the credit card company!
Has anyone else had this experience and found a more straight forward solution?
Thanks

You can try contacting iTunes support and they might refund you : http://www.apple.com/support/itunes/contact/
If you don't want it to happen again then, if you haven't already done so, turn off in app purchases on the iPod via Settings > General > Restrictions

Clash of Clans gem purchase refund

Hi Everyone,
My brother mistaken bought something on Clash of Clans game, twice, which is two transactions of $99.9, how can I ask for refund?
Your help is highly appreciated.

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Applibot/Chaos Drive In game purchase refund

I am looking to contact apple support to get a refund on my in game purchases. I can not find an email link so I am posting here.
I purchased the in game-currency multiple times for this game because of specials they had running promising items/cards. However what was received fell short of the proposed items to be received. I at first figured it was just a fluke and noticed others complaining about it on the forums of the game. After seeing these posts Applibot came back and said it was a mistake on their part in an admin post that is dug deep under a bunch of "fluff" and is generally to hard to find. They were sorry for the misprint in the ad and that was about it. However they continued to display the same ad the entire time. This caused concern after I had already spent $500 on this game.
This game also never lived up to the promise of continually improving the game to provide a satisfying experience. They did not resolve issues for months not to mention the game always crashes and is almost unplayable at times. The company does not listen to player feedback and has problems delivering on promised items for achieving in game goals.
As a result I am requesting a refund of the money I have spent on this game for purchase ids:
MGFNT2XQ9S
MGFNLVW8DB
MGFNLY7GMB
MGFNMHDKQQ
MGFNGNWMJG
MGFNGQ4KM3

You can contact Apple through the Contact Apple Support page.

Purchase refund

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