Purchased 3 subscriptions for Adobe Acrobat On colleague never received her link . . who can help me this site just sends you around and around

Please see above, I can't seem to find any support for the above issue.  We just need a link resent to us for our recent purchase.

What link do you need?  Subscriptions are activated by signing-in with the appropriate Adobe ID.
You can download the trial from http://www.adobe.com/products/acrobatpro.html

Similar Messages

  • Purchased subscription for Adobe Acrobat Pro says trial expired

    I have a purchased subscription for Adobe Acrobat Pro; however, it says that it is a trial and it is expired. I called into support and they said it was because I had multiple subscriptions under my account but there was a manual fix I could make to fix it. I was told they were going to send me the steps to resolve but I have never received them and I cannot use Adobe at all now. How can I get this fixed?

    Hi dbairsim ,
    Kindly try the steps mentioned in the thread http://forums.adobe.com/message/6240216#6240216
    Thanks,
    Vikrantt Singh

  • Just purchased subscription for Adobe Acrobat Pro.

    Own a Lenovo Yoga Pro 3. Windows 8.1.  This is a mess.  I can't seem to get Acrobat to install.  Tried using Creative Cloud, no good, errors every time.  Tried to download and install.  Same problem. Anyone have any ideas on this?    Thank you!

    Please see if Adobe Acrobat DC Update Failed helps.
    Steps from this post:
    >>>
    Here are some steps worth trying. Looks like your Microsoft Visual Studio 2013 Run-time installation is corrupt.
    I found that following steps work if you're getting error:
    "Error 1722.  There is a problem with this Windows Installer Package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor.  Action InstallWebResources, location c:\program files (x86)\Adobe\Acrobat\AcrpCEF\AcroServicesUpdater.exe"
    Try following steps and it should work:
    1) Goto Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center and click Download.
    2) Select vcredist_x86.exe and download the package.
    3) If you're on a 64 bit machine navigate to "C:\Windows\SysWOW64\" else navigate to "C:\Windows\System32" on 32 bit machines. If "C:\Windows\SysWOW64" folder exists then you're on a 64 bit machine.
    4) Search for msvcr120.dll and msvcp120.dll and rename both files. Don't delete them so that just in case vcredist_x86.exe package fails to install you can rename them back.
    5) Now double click vcredist_x86.exe and install it. After installation completes check that msvcr120.dll and msvcp120.dll are now installed back. You can delete the files that you renamed in step above now. Don't delete msvcr120.dll and msvcp120.dll
    6) Install Acrobat through CC Installer and it should install now without complain.
    >>>

  • I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

    I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

    With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

  • I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

    I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

    Englishcupoftea thank you for the update.  For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.

  • File - Create PDF Portfolio causes Adobe Acrobate 9.0 to stop working.  How can I fix this?

    File -> Create PDF Portfolio causes Adobe Acrobate 9.0 to stop working.  How can I fix this?

    Have you done the updates to AA9? It is currently at 9.5.5.

  • I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

    I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

    I fixed it!!
    While not connected to any USB cable I put the iPad in recovery mode.
    To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
    Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
    Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new.

  • I've got twin 12 year old boys and want to set I tunes accounts for them both, I need to be able to administer any purchases as they will need to use my bank account. How can I do this?

    I've got twin 12 year old boys and want to set I tunes accounts for them both, I need to be able to administer any purchases as they will need to use my bank account. How can I do this?

    What do you mean by administer?
    When you set up the account you have to enter a birthday and it has to results in being 13 years old or older.
    You can set a Restriction that hides the iTunes and App store and another one to prevent in-app purchases. See:
    iOS: Understanding Restrictions

  • I am an MBA student , doing a research project on e-learning authoring tools, would like to find out no. of licences sold/active to date for adobe captivate. how many get sold every year. any pointers/help is appreciated. cheers.

    I am an MBA student , doing a research project on e-learning authoring tools, would like to find out no. of licences sold/active to date for adobe captivate. how many get sold every year. any pointers/help is appreciated. cheers.

    I doubt you'll get an answer in a user forum, sorry. This forum is meant for users to help other users when they have problems that have to be solved. You should contact Adobe itself.

  • I just purchased a month-to-month subscription to Adobe Acrobat. But my computer has rejected the program three times so I'd like to cancel that order and exchange it for the Adobe Export program. I just need to edit some PDFs that have pencil marks on th

    I just purchased a month-to-month subscription to Adobe Acrobat. But my computer has rejected the program three times so I'd like to cancel that order and exchange it for the Adobe Export program. I just need to edit some PDFs that have pencil marks on them.

    Hi Susan,
    Please let me know what exact error you get while editing PDFs as I might be able to help you.
    If you still wantto cancel your Acrobat monthly subscription and get it exchanged with Adobe ExportPDF online service, then visit:
    Contact Customer Care
    Regards,
    Anubha

  • I purchased 2 one-year subscriptions for Adobe Export at $ 29.88 on Oct. 2013  and at $ 25.37 Mar. 2014.

    I purchased 2 one-year subscriptions for Adobe Export at $ 29.88 on Oct. 2013  and at $ 25.37 Mar. 2014. But, when I signed in today, the site asks me purchase another one-year subscription.  I don't understand. I have bank transaction records.

    Thank you for your swift response.
    I was able to sign in using the original  email address that I used when I first signed up last Oct. What I still don't understand is how I somehow signed up for the same subscription  last March .
    I have always been using https://cloud.acrobat.com/exportpdf because I bookmarked it when I first signed up. I never use computers other than mine because of my disability.  Whenever I signed in, the site showed my original email address, asking for my password. I don't understand why I ended up signing for the second time. The original email address was showing up until the other day when the site showed my old email address that I deactivated sometime ago.  I could not  sign in because I had no record of the password for this address.
    Yes, I do see my subscriptions listed under "My Plans & Products" and are both still active.  But, I don't seem to be able to get refund by canceling one of them. 
    Regards, Ikuko

  • Looking for my serial number under subscription on adobe acroBat pro X1 is chewing all of my important seconds in my life.

    Looking for my serial number under subscription on adobe acrobat pro X1 is chewing all of my important seconds in my life. I purchased today 19.99 and I want to start my testing in this software but there is no way I can find any serial number in my email or in my account?

    On May. 12, 2014, you purchased the Subscription of Acrobat XI Pro.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • Where do I obtain my serial number for Adobe Acrobat Pro XI purchased online and downloaded?

    Where do I obtain my serial number for Adobe Acrobat Pro XI purchased and downloaded online?

    Did you buy a subscription?
    If you purchased the permanent product, where did you buy it?

  • Hello. I want to cancel for purchasing a subscription for Adobe ExportPDF.

    Hello,  I want to cancel for purchasing a subscription for Adobe ExportPDF.

    Cancel your membership or subscription | Acrobat, Acrobat.com online services

  • Where can I find the download link for Adobe Acrobat Installer DC? We bought the product as a program and not as a subscription. Thanks'

    Where can I find the download link for Adobe Acrobat Installer DC? We bought the product as a program and not as a subscription. Thanks'

    I forgot to get back to you. Thank you very much for your prompt reply.
    Your suggestion helped!
    Pamela Oettel
    *Oh by the way, referrals to your friends are the heart of my business! If
    you know of someone who is buying or selling a home, please give me a call.*
    cell: 510-703-8636
    [email protected] <[email protected]>
    Hablo espanol tambien
    *Check out my Latest Facebook Post
    <https://www.facebook.com/pameastbayrealtor>*
    *Check out *What They Say About Me
    <http://www.zillow.com/profile/Pamela-Oettel/Reviews/?my=y>
    *BHG Mason McDuffie *
    2095 Rose Street, Suite 100, Berkeley, CA 94709
    BRE Lic No. 01761212
    On Tue, May 27, 2014 at 2:29 AM, GautamBahl <[email protected]>

Maybe you are looking for

  • Spool list recipient in SM36

    Hi All, I am using the FM's JOB_OPEN, JOB_SUBMIT and JOB_CLOSE in a report program to create batch jobs. Now some of the batch jobs have DL's  to which spools of the batch jobs are sent and are maintained in 'SPOOL LIST RECIPIENT' button of SM36. In

  • I book closes

    I book closes automatically after update

  • Duplicate TITLE tag?

    I use iWeb together with the RAGE SEO tool. They create meta tags in lower case. For some reason, meta tags (TITLE, DESCRIPTION, and KEYWORDS) are added to my HTML code after the site gets served up. So, I have no way to go to the FTP site and remove

  • Query Builder - 2 occurrences of same table and Show Related Tables

    In SQL Developer 1.5 the Query Builder still does not allow you to drag two copies of the same table onto the canvas. Additionally the Show Related Tables does not appear to do anything even after Hide Related Tables. Both of these operations sets th

  • IPhone 4s going Haywire while using Car Chargers..

    My iPhones 4s is going crazy while Charging in the car(via usb or AC). The touchscreen is unreponsive and it goes haywire when it responds. Apple Store replaced my phone but the new one is also doing the same. I had my wife try hers and it also gets