Purchased a book but won't let me download it. Any ideas?

I have purchased a book from library but won't let me download it. I have done this with other books and it worked fine. Any ideas

What do you mean by "it won't let me," exactly? What happens when you try? Any error messages? How much free space do you have on the device?

Similar Messages

  • Pre-ordered a book but won't let me download. Says I already downloaded but haven't purchased.

    Won't let me download the book although it shows up on my shelf.

    I'm having the same problem, have tried restarting my iPad and the app, even was able to get the sample to download before it switched to download, that downloaded but it still wont download the full version.

  • The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error.  I deleted the song name from our library, but it still won't let me download. Any advice?

    The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error.  I deleted the song name from our library, but it still won't let me download. Any advice?

    Hi VeryBerry1,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.
    Click on the links to see more details and screenshots. 
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    You can view your iTunes Store account and request assistance by following the instructions below:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    - Judy

  • ITunes says I purchased an album but it wont let me download it

    I bought an album on on my laptop for my old iPod. Now I have an iPod touch and i went into the purchased items on the itunes app and it didnt have the album i was looking for in it. I then searched for it in the search bar and it still says i purchased the album but it wont let me download it. There isnt an error that comes up or anything. It just wont let me download it and ITS DRIVING ME CRAZY! Can someone please help? (i hope i dont have to purchase the album again)

    Again, how are you trying to "download' it - what options are you selecting to do the download? Also, the forum you posted in is iTunes for Windows, but you also mentioned your iPhone. Where are you trying to download the past purchase? Once I know that, I will be able to provide you with instructions on how to download it again.
    Cheers,
    GB

  • Preordered a cd says it's available but won't let me download. Just says purchases. Please help!

    I Pre ordered a cd. Its available to buy but it won't let me download. Just says pruchased. What's going on? I need this album! please help.

    Did anyone find a solution? Or hear from apple support?

  • Brought album on preorder, Itunes saying I have purchased it, but won't let me download or buy again!

    Please help,
    I preordered AM by the Arctic Monkeys, it was released on the 9th September. It still has not downloaded or gives me any options to download or even rebuy it. I had to change my card details which may have stopped the transation, this has now been sorted but it is still in the same 'purchased' stage and won't let me do anything. I can only listen to the preview of each song.

    That is true.  you purchase one download only of music/vids/etc.
    You can redownload apps only.
    Did you update without making sure that you had transferred all purchases from the ipod to itunes?  not good.
    From the itunes store terms of service:
    "PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
    You can try contacting itunes support and asking for an exception.  They are under no obligation to allow.

  • Just ordered Creative Cloud but won't let me download

    It offers me the download option next to Illustrator but won't download

    Adobe - Adobe Application Manager : For Windows
    Adobe - Adobe Application Manager : For Macintosh
    Mylenium

  • IMessage won't let me sign in, any ideas on how to fix it?

    iMessage won't let me sign back in. I signed out to see if I signed backed in it would restart iMessage, and now I can't sign back in. Any ideas or tips on how ii can fix it?

    I had to do a factory restore on my computer, so I had to sync my iPod Touch back up to it. Now it says my the user name or password is inccorect. I have tried rebooting it and the date/time is set for automatic.
    Any suggestions?!

  • I have purchased a book through ibook, but won't let me download it onto iphone6

    The cloud shows in the corner, and when I click it nothing happens.  The book will not download.

    Hello Rudyann,
    Welcome to Apple Support Communities. 
    Take a look at the article linked below, it describes a few reasons why you may be running into the issue downloading the book with the cloud icon in iBooks.
    iBooks: Tips for managing your iBooks library and storage on iOS devices - Apple Support
    Note: Whether you set iBooks Sync Collections to ON or OFF, if you delete a book that you didn't purchase from the iBooks Store, the book can't be downloaded again from either your Purchased Books collection or by using the cloud icon. You might not be able to download previous purchases from the iBooks Store for a variety of reasons (including if your purchase was refunded).
    Cheers,
    -Jason

  • HT201272 Some of my previous purchases aren't showing up on the iTunes store. It says "Purchased" but won't let me download them. Is there any way to fix this?

    I've been making my iTunes music purchases on my iPhone for over a year now. I bought a new one so I relied on iCloud to keep my purchases on record. When downloading my songs, I saw that some of them were missing. When I logged into the iTunes store, it said that the albums (yes entire albums are missing) have been "PURCHASED", therefore I can't buy them again. And they don't have that iCloud icon on them to download them (since I have already purchased them). I checked my iTunes account on both my PC and my iPhone and still nothing. These aren't old purchases, but ones that I made a few months ago. Can anyone help me get my music back??

    If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?

  • I just purchased an ipod shuffle (4th gen.) and  I have been working trying to get it running for hours.  I have followed all manuals and tutorial help.  When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

    I just purchased and IPod Shuffle (4th gen.) and can't get it running.  I have gone through all of the help available.  It shows up in my device manager, but needs a USB driver.  It will find it online, but says an error has occurred and access is denied instead of installing.  I bought this for a last minute trip with teenagers and I have spent hours on this.  I am running Windows 7 and have tried disabling the firewall.
    Help, please.

    Hello, kcanole. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    Resetting iPod shuffle
    http://support.apple.com/kb/ht1655
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Restoring iPod shuffle to factory settings
    http://support.apple.com/kb/ht1481
    Cheers,
    Jason H. 

  • My windows computer died,it now has linux mint 9.I installed itunes on a new windows computer.Purchased new songs but it wont let me download or dispaly my old music.But it did transfer 3 movies over to new itunes account.

       My windows computer died installed linux mint 9.(will not use for itunes)
    Purchsed another windows computer and installed itunes.
    Purchased songs  howeverwould not let me sync with new computer or transfer old library.
    However it did transfer 3 movies.
    I authorized new computer and home sharing.
    Do not want to lose old library and keep mgetting warning.
    Help.
    thanks Dave

    Hello hallefrompa,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides an answer to your question:
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/HT1202
    iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices.
    You'll need to setup your iPod to sync to this new iTunes library:
    iOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Thanks,
    Matt M.

  • Won't let me download purchased songs (error 8517), Won't let me download purchased songs (error 8517)

    There's about 25 or so songs that I have purchased but can't download. Whenever I click on Downloads, It says there are 25 songs available for download, I click to download them and they all come up with an error. Someone suggested I go to Store --> Account --> and then click download purchased songs from there, if I do that in the library it seems to act like they're all about to download but none of them do. Anyone please help?

    What happens when you try? Error message?
    Is the iPod associated with your account?
    iTunes Store: Associating a device or computer to your Apple ID

  • Downloads Available, but won't let me download.

    On my account information, it says I have items available for download (410 to be exact) however when I click on the "Download Now" nothing happens. If I go to my downloads icon under "store" on the far left, I click on the download icon at the bottom. It appears to access the store but then I get this error message:
    "Unable to check for available downloads. The iTunes store is temporarily unavailable. Please try again later."
    What, if anything, am I doing wrong? How can I collect my downloads?
    Please and thanks!
    Dan

    Same here. I have 108 pending downloads; but, all I get is "store not available, try again later" ???
    ... Well, it's been 3-days and still these have not downloaded. I dumped by songs, so Itunes store arranged for me to re-download these. But they must not have set it up correctly. I can download free songs and free videos. ITune network diagnostic test pass, good store connections. Checked my firewall and it's set to allow ITunes.
    ???? It someone learns how to correct this please let us know.
    ??? Does anyone have a telephone number for ITunes Stores? Site says Apple Expert lines don't yet support ITunes store.
    Microsoft Windows Vista Home Premium Edition (Build 6000)
    Sony Corporation VGN-N320E
    iTunes 8.1.0.52
    QuickTime 7.6
    FairPlay 1.2.12
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.0
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.4.0.27
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 88A8AE4D9167DA02
    Current user is not an administrator.
    The current local date and time is 2009-04-01 19:30:47.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
    Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {42387E21-2D4D-4D18-B004-2D78DD79C6BF}
    Description: LAN-Express AS IEEE 802.11g PCI-E Adapter
    IP Address: 192.168.1.105
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Wed Apr 01 19:24:53 2009
    Lease Expires: Thu Apr 02 19:24:53 2009
    DNS Servers: 85.255.116.72
    85.255.116.72
    85.255.112.98
    Adapter Name: {7EC5F23B-DDE9-4616-8DD9-3C78B2911781}
    Description: Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 14:00:00 1969
    Lease Expires: Wed Dec 31 14:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-04-01 19:30:11.

  • Whenever I try to download a game an error message pops up saying "cannot connect to iTunes app store" it's weird cuz it let's my look at games but won't let me download

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    Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications.  I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

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