Purchased a movie on my iPad, transferred to Mac, and can't stream it from Mac to Apple TV

I'm currently running into the infamous "Authorization is required. To play this content on your Apple TV, choose Authorize This Computer from the Store menu in iTunes on your computer, then enter the Apple ID and password used for the purchase." error.
This is a well known error, and has caused problems for people in the past. It seems the last time it was prevalent, Apple was having a server outage.
Here's what's happening:
- I purchased an HD movie on my iPad
- I can send this movie to the Apple TV via AirPlay with no problems at all
- I can do a "Transfer purchases" to put the movie into iTunes on my Mac, and it plays perfectly on my Mac
- If I try to play the movie through "Computers" on the Apple TV, I get the above error.
- I can also stream the movie from the Mac to my iPad using the iPad's "Videos" app and Home Sharing
I've tried putting it on two different Macs, and I get the same issue. Other content requiring authorization (digital downloads, and a single SD movie I purchased from iTunes) work just fine.
Any thoughts? This is a brand new Apple TV, brand new iPad, and both Macs are running the latest version of iTunes.

TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

Similar Messages

Purchased a movie on my iPhone throught iTunes? I can see it on my computer but I cannot get it to my iPad. I have been looking at all the setting on my computer, iPad and iPhone and I still can't view it on my iPad. How can I view it on my iPad?

I purchased a movie on my iPhone through iTunes. I can see it on my pc and I shared all my media. I am unable to watch it or download it to my iPad. I am using the same email account for all devices for home sharing. I am not sure what the issue is with this and I have check and rechecked many settings many times. How can I view a movie I purchased on iTunes on one device, on all my other devices?

If it's a rental film (not a purchased film) that you downloaded on your phone then you can't move it to your computer's iTunes - from http://support.apple.com/kb/HT1657:
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

I purchase a movie with my ipad but i sold it and never synced it with itunes how do i get the movie back??!

i purchase a movie with my ipad but i sold it and never synced it with itunes how do i get the movie back??!

Unless you are in the US then films can't currently be re-downloaded from the store (and not all films can be in the US). If you are in the US then you could see if it's in the Purchased link on the left-hand side of the iTunes store home page for re-downloading : http://support.apple.com/kb/HT2519

HT204370 I had purchased a movie on my ipad while on a business trip and now I'm home on my IMac and wish to watch the movie I didn't finish on my iPad. How can I continue to watch on my IMac if I purchased and started on my iPad ?

I had purchased a movie on my ipad while on a business trip and now I'm home on my IMac and wish to watch the movie I didn't finish on my iPad. How can I continue to watch on my IMac if I purchased and started on my iPad ?

Open itunes, connect ipad, click File>Devices>Transfer Purchases

I purchased a movie on my iPad but the movie isn't showing up in itunes

I purchased a movie on my iPad but the movie isn't showing up in itunes

It's been sync to my lap top but the movie is not showing up on itunes

I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

I am unable to have my contacts on both iPhone and iPad transferred to mAC BOOK

I am unable to have my contacts on both iPhone and iPad transferred to mAC BOOK

Backup then restore the device...
If you've been manually managing the device and your library doesn't contain copies of all your media then see Recover your iTunes library from your iPod or iOS device.
tt2

I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how can I do to download it back to my pc. Any ideas?

I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how I can do to download it back to my pc. Any ideas?
Thanks a lot

Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

I have an old version on my iPad 4.3.3 and can't figure out how to upgrade. Per the manual "Software Upgrades" is not an option from the General Settings.

I have an old version on my iPad 4.3.3 and can't figure out how to upgrade. Per the manual "Software Upgrades" is not an option from the General Settings.

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see picture from one of the albums.what should i do?

i have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see pictures from one of the albums.what should i do?

You can only import photos from the camera roll into the computer. Is that the album that you are seeing?
Any albums that you create on the device itself (the iPad that is) cannot be transferred to your computer. iPad created albums do not contain copies of your photos but merely pointers to those photos so they do not actually exist in those albums.

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

Wayland wrote:
The CS.com service account has long been closed. I cannot get it to respond to my years ago password for that account. So I ask them to send me a new password and of course it goes to my years ago email number.
Don't have it send email.
Answer the security questions.

Can I stream Netflix from my iPad air to my tv

Can I stream netflix from my iPad air without appletv.

Yes, you will need the Digital AV Adapter and an HDMI cable.
http://store.apple.com/us/product/MD826ZM/A/lightning-digital-av-adapter

My ipad was stolen tonight and i accidently removed it from icloud while trying to erase data from it. it is a wi-fi only and was not online. can i remotely turn it back on to icloud?

My ipad was stolen tonight and I accidently removed it from Icloud while trying to erase the data. Is there any way to remotley restore Icloud? Or am I just out of luck?

If they turn off iCloud in settings, is it a lost cause? My bad for not having it secured with password. Thanks for the help. I'm exhausted and going to bed in a few. Five hundred miles from home on bussines trip. Flying home in the morning. sitting in hotel loby trying to figure this out. thanks again

Can i stream video from an hd camera to an ipad?

can i stream video from an hd camera to an ipad?

It would depend on the camera, and the software, there are items like airparrot, drone camera, or video surveilance cameras that have ipad apps for viewing. A great deal more research is in store I'm afraid.
Google the following for an example
can you connect a go pro to an ipad and capture the video

HT201210 Updated my iPad iOS last night and lost 'street view' on maps. Is apple ignoring this loss of an existing application on maps? What good is the update. How do I get rid do the update and back to what I wanted and had?

Updated my iPad iOS last night and lost 'street view' on maps. Is apple ignoring this deletion of streetview on maps and how can I have it restored?

Streetview is the property of Google. The new application not using Google services anymore (for many reasons you can find around the web), Streetview is gone too. Just download the free streetview app from the appstore

Purchased a movie on my iPad, transferred to Mac, and can't stream it from Mac to Apple TV

Similar Messages

Maybe you are looking for