Purchased a prepaid card for photoshop elements 12 and can't find where to enter the redemption code

Have tried to follow the directions on the box of the prepaid card for Photoshop Elements and on the website but can't find the page to enter the redemption code in order to get the serial number thus being able to download the software??

Try http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct

Similar Messages

I have replaced my computer and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid

I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel

noelcj26 wrote:
I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel
If you registered the product with Adobe (Version 12 and 13 required mandatory registration) then the correct serial number must be recorded in your Adobe account. You can login and check there and also copy and paste the number to avoid any mistakes in reading the numbers.
Good luck.

I have a problem with the pop-up prompt to enter my serial number for installation, it won't pop up when I entered the redemption code. Can someone help?

I have a problem with the pop-up prompt to enter my serial number for installation, it won't pop up when I entered the redemption code. Can someone help?

There is no pop up. There is a window that is part of the installation process. If you entered a wrong number, like a redemption code, you would have wound up installing it as a trial. In that case, go to the Help menu in the editor and look for an option there.
If that isn't what you're talking about, you really need to explain in more detail.

Prepaid card for Photoshop elements 12 got invalid code

I have bought Adobe Photoshop elements 12 from the local Currys PC World, when I enter the code to get the serial number I get the message 'The code you entered is invalid. Please Try again. We have tried numerous times and still are not getting anywhere. We have double, triple checked the code number (0 and 1) and the number we are entering is correct. Any suggestions.

Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements

I can't find where to enter my activate code for Apple TV

I cannot find where to enter my Apple TV activation code on my I-Pad.

There is no activation code to enter.
What are you really trying to do?

I signed in to adobe and there is no place to enter my redemption code?

I signed in to Adobe and there is no place to enter the redemption code. There are only instructions. Where do I type the redemption code?

Hi,
Are you signing in and then going to this page?
https://redeem.licenses.adobe.com/getserial
Brian

Purchased software download card for Adobe photoshopelements13 and adobepremiereelements13 at my campus bookstore on Friday morning Oct 31. Went through the process of entering product/serial numbers etc. and became "verified". Downloaded the product (~

Purchased software download card for Adobe photoshopelements13 and adobepremiereelements13 at my campus bookstore on Friday morning Oct 31. Went through the process of entering product/serial numbers etc. and became "verified". Downloaded the product (~2 hours in time), the proceeded to install. At this - THIS point I was "told" I needed the 64 bit version (I have a 64 bit Lenovo T431s laptop). My patience wearing thin... I returned to the Adobe site from which I had done everything to this point. NOTHING with regard to a choice of 32 or 64 bit! Looked closely at the info that came with the download card... again, nothing regarding 32 or 64 bit option. Outlined this matter to Identit-e customer service... they said I need to contact Adobe. Adobe site does not make it easy to do that. Anyone have a solution and/or a suggestion?

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

try using a different browser, or contact support Contact Customer Care

How are the .7z files used and installed for photoshop elements and premier elements?

How are the .7z files used and installed for photoshop elements and premier elements?

Hi,
You can try to extract them to a folder and then try to install using the setup file.
Or you can try to download the .exe file ( Small File ) for the software you have and then run the .exe file and it will start the installation. Both .exe and .7z file for the application should be in same location.
Download Photoshop Elements products | 9, 8, 7
Download Photoshop Elements products | 11, 10
Download Premiere Elements products | 11, 10
Download Premiere Elements products | 9
*** You can either download the .exe file from the above download links or you can also download both .exe (File 2 of 2) and .7z (File 1 of 2) from the above links.

Good Morning. I'm having a problem using both my Photoshop elements and premiere programs. I've installed the programs, redeemed my code and entered the serial numbers, and created the adobe log-in. I am able to open up the organizer without problems,

Good Morning. I'm having a problem using both my Photoshop elements and premiere programs. I've installed the programs, redeemed my code and entered the serial numbers, and created the adobe log-in. I am able to open up the organizer without problems, but when I try to open up the photo editor (either by trying to open up the program from the main menu, or right-clicking on a photo in the organizer to edit in elements), the program asks me to sign in to adobe (which I can do and it doesn't give an an "incorrect password" or log-in ID error) then accept the terms and conditions. When I click to accept the terms and conditions, nothing happens and the editor fails to open. Everytime I click on the program, I get this same "loop" of signing in and accepting T&C's, but the program fails to open. Any advice?

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

I'm new to Photoshop Elements and just getting started. While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon. How can I remove this so that the photos will be restored to normal?

I'm new to Photoshop Elements and just getting started. While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon. How can I remove this so that the photos will be restored to normal?

Go back to the editor and close the photo there.

After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

Did you purchase the software in another country than where you live?

I have to unistall my adobe cs5 [s/n removed by moderator], and a trial for Photoshop cc and I cannot find the download for those. Can you help me?

I have to unistall my adobe cs5 serial number [], and a trial for Photoshop cc and I cannot find the download for those. Can you help me?

CS5 product downloads are available thru the following page:
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
Photoshop CC trial download is available thru its product page:
Download Photoshop CC by joining Creative Cloud today | Adobe Photoshop CC

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Purchased Adobe Elements and can't find move tool?

@purchased adobe elements and can't find move tool?forumnotifier@

Your second post is blank. Assuming you bought PSE 12, the move tool is here:
You need to be in Expert Mode to see the full toolbox. Click the word Expert at the top of the PSE window to go there.

Purchased a prepaid card for photoshop elements 12 and can't find where to enter the redemption code

Similar Messages

Maybe you are looking for