Purchased a song via iTunes but it always stops.
I recently purchased the North Texas Wind Symphony's album Genesis. (It actually has a typo and says that it is Nortth). All the songs except for the one that I want to listen to the most work fine. Aurora Awakes, the last one, always stops at 3:39 precisely, both on iTunes and on my new iPod Touch. Both are as up to date as possible with 10.6 on iTunes. I feel like maybe iTunes has corrupted the file or it didn't download to my computer correctly. Is there anyway to redownload it or just make it work in general?
Most likely the file was corrupted during the download. You can re-download it for free from the iTunes Store's Purchases section. You may have to delete the track from iTines first.
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I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again
Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases. -
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I have purchased a song from itune but it is not listed under my purchased items, why
By 'purchased items' do you mean the Purchased link under Quick Links in the store ? If you do then do other songs that you've purchased appear there (music can't be re-downloaded in all countries) ?
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I purchased a song on iTunes but it won't download on my itouch (5) but it does on my iPad
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- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
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HT2045 I have purchased a song through Itunes, but it cuts off before the song is over
I purchased a song from Itunes, downloaded into my library and synced to my Ipod....Well when playing the song, it cuts off at the 3:20 mark, and the song itself is 4:07 long....I have tried everything, but I cannot get it to work...Can someone please help me? Or guide me in the right direction for a refund.
I have never had this problem before with Itunes, and now I am digusted.
Thank you!!Does the track play all the way through in iTunes? If not, remove the song and redownload it via iTunes. It will cost you nothing.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
What do I do when you have purchased a song from itunes but doesn't let you play it
I got a song from itunes but when I play it it says that I have to authorize on my computer and then it gives me a message that my computer is already authorized but won't play the song.
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn -
I purchased a song (Donny Darko 'Mad World') from iTunes but the quality is very poor. The piano content recording is overloaded. All other downloads are satisfactory.
How do I contact iTunes to get a proper copy?How to report an issue with Your iTunes Store purchase
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I bought a song but it won't download. Neither will other songs i've download but it says they were purchased. What should I do?
Hi amandys99,
Thanks for using Apple Support Communities. I would restart and/or reset the iPhone to see if that helps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You also might try some network troubleshooting or a different network entirely:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
- Ari -
I purchased a song from iTunes but it will not play in iTunes or on my nano. When I attempt to play it, a get asked for my account and pw. When these are provided, I get asked for them again. Is there a way to get my purchased song to play or get my account credited for this purchase?
ThanksWhich os are you using on your computer?
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Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro
Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro? When I purchase on my Mac it always shows up. Checked. Can't download again from recent downloads and I tried to purchase again just to see and it wants to charge me.
Hi OP
Did this sort your problem? I have the same one too. Purchased tracks on my iPad not showing up on MBP or iPhone. Itunes wants to charge me for it againa dn again!
Anyone? -
A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?
I have the same problem and it only affects the one song, everything else syncs
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I have purchased 2 songs from itunes. They show up in itunes library on my computer, but when I sync ipod with computer, the songs do not transfer to ipod
Is your iPod configured to sync these tracks? How do you have your iPod set up to sync music from your iTunes library?
B-rock -
I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?
You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.
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With iOS8.1 I can no longer sync my iTunes MAC playlists to my iPhone! I purchased a song on Itunes store and put it into a playlist on my MAC. When I sync (as usual) with my iPhone, the playlist no longer updates to include the new song (i.e., playlist stuck at 16 not 17 songs)... yes, all devices are authorized... If I turn on HOME SHARING it will work, but the moment you disconnect, everything goes away... What is APPLE doing?
From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps! -
I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us
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