Purchased a TV season and now it won't let me download next episodes
I purschased season of Sons of Anarchy and downloaded first episode but now it is telling me to download the other episodes I must pay $2.99. What gives and how can I download next episodes without paying for what I have alreadt purchased?
Hey there 3202hill,
It sounds like you purchased a season of a TV show, and after downloading the first, you are being prompted to buy the rest of the episodes rather than just download them as previous purchases. I would first doublecheck my purchased history and make sure it wasnt a single episode purchase.
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
When you confirm that you purchased the entire season, I would next sign out of the iTunes Store, and then restart the computer, sign back in, and try to download the other episodes again.
Choose Store > Sign In (or Sign Out).
You can also sign in to your account by clicking Sign In at the top of the iTunes Store window:
From: iTunes 11 for Mac: Manage your iTunes Store account
http://support.apple.com/kb/PH12299
When you confirm you purchased the season, I would next use the following article to report an issue to the iTunes Store support directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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