Purchased a year of Adobe CC, account has no evidence that I purchased it.
I purchased a year of Adobe CC with the student discount and the charge appears to have gone through but I don't have access to it and my account has no evidence that I purchased it. I checked the support thing already and it doesn't appear to have anything to help with this.
Hi Jeremy,
Did you receive a confirmation email after the purchase? If so, that would contain your Order # which we can use to locate it. If not, can you send me a PM here with any email addresses you may have used to purchase?
Thanks,
Britt
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We would like to inform you that your order has been placed successfuly and you can strart using the subscription.
Kindly follow the below mentioned link to install products.
Creative Cloud Help | Download, install, update, or uninstall apps
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<Email Edited by Host>Whatever you bought from iTunes is yours forever and can be downloaded as many times as you want. This assumes what you purchased is still available in the Store.
Here is the procedure for your reference.
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You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
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