Purchased Acrobat Pro in 2012, computer was cleaned deleting file.All we have is the order number, but it is no longer in the system

What can I do?

Hi Bayama,
Do you have the installation media, but just need your serial number? Have you tried logging in to your account at www.adobe.com using your Adobe ID and password and checking your order history? If you don't have the installer, please see Find a download link on Adobe.com for information about finding a previous version installer.
Please let us know if you need additional help.
Best,
Sara

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Ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem. Whats happening and have i wasted my money

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Hi michaele,
What is the extension of the revit file you converted to pdf?
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Many thanks
it worked perfectly
Roland
Von: Arpit Kapoor
Gesendet: Donnerstag, 26. Juni 2014 22:12
An: Roland Wimmer
Betreff: I have downloaded Lr 4.4 on my Laptop in 2013. No I have a new desktop computer. I can enter my konto , have available my serial number but cant find a download possibility. Can you provide me with a clear instruction - thank you
I have downloaded Lr 4.4 on my Laptop in 2013. No I have a new desktop computer. I can enter my konto , have available my serial number but cant find a download possibility. Can you provide me with a clear instruction - thank you
created by Arpit Kapoor <https://forums.adobe.com/people/Arpit+Kapoor> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/6500578#6500578>

Acrobat Pro 9.3 Crashes when opening multiple files

Acrobat Pro 9.3 Crashes when opening multiple files. I have not seen any solutions in forums that solves this problem. I have just done the most recent update and it still crashes.

Acrobat Pro 9.4.2 (CS5) is doing the same thing on my Windows XP SP3 with 3.5 GB of ram and 206 GB of my brand new 300 GB hard drive free.
It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time.

I purchased Acrobat Pro in December of 2014 and installed it on my computer. That computer crashed recently and I need to intall it on my new computer. Can someone please tell me the process to do this. Thanking you in advance.

I purchased Acrobat Pro in December of 2014 and installed it on my computer. That computer crashed recently and I need to intall it on my new computer. Can someone please tell me the process to do this? Thanking you in advance for your help. Tony

Install it just as you did before. You should have backed up the download to a CD or backup HD and have the S/N archived with the backup. If you did not backup (please do in the future), you can download from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html unless it was an upgrade (I don't think you can use these files for upgrades).

I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe

I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe support. " how can i install ot to my computer whats going on??

I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe support. " how can i install ot to my computer whats going on??

Error message downloading Acrobat Pro to my computer.

While trying to download Acrobat Pro on my computer i received an error message:
Error 2203 Database:C\windows\Installer\4a0748c.msp. Cannot open database file. System error - 2147287038.
JPMorgan

Dear kglad:
Using your directions I was able to download the Acrobat Pro Product.
Thanks!
Jack
*Jack P. Morgan, AIA, CSI, CCS, CCCA, *
LEED Green Associate, NCARB, SCIP
Jack P. Morgan, AIA, CSI - Architect
<personal info deleted)
Great Lakes Region, CSI - Immediate Past President
Indianapolis Chapter, CSI - Education Foundation - President

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
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Sheena

How do i find out a serial number for acrobat Pro on a computer?

One of our staff has left the company and I want to transfer the license over to another computer. I have called Adobe Support and they kept on asking for the registered email address which I do not know. Phone support has referred me to this forum. Is there any way i can find out the acrobat Pro serial number on this computer?

Hi bachus.d1,
Please check the KB : http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Else you need to provide the registered email address or the Order number for us to track.
Regards,
Rave

I was cleaning out my computer and accidentally deleted my Itunes, i have re-installed the latest version, how do i get all my music back into i-tunes from one of my devices?

i was cleaning out my computer and accidentally deleted my Itunes, i have re-installed the latest version, how do i get all my music back into i-tunes from one of my devices?

Use your backup copy of your computer.

I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. W

I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. When directed on Adobe's site to access the serial number, it takes me to an outside 3rd party site, which I tried but it does not actually work. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hey beccac85068042,
Adobe will provide you the serial number only if you are a registered user.
Please refer the following link to know more on registration for Adobe products:
Adobe product registration FAQ
You might Contact Customer Care and seek help on the same.
Regards,
Anubha

I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!

I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!

Gabbimai please try downloading utilizing a different web browser. If you continue to face difficulties with the download process then I would recommend reviewing Find a download link on Adobe.com.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?

Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
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Sukrit Dhingra

HT4914 I purchased iMatch because my old computer was failing and I was afraid of losing my music library. Now I bought a new laptop; what is the best way for me to transfer my library to my new laptop? Will iMatch help me do this?

I purchased iMatch because my old computer was failing and I was afraid of losing my music library. Now I bought a new laptop; what is the best way for me to transfer my library to my new laptop? Will iMatch help me do this?

Is/was failing or has failed?
If the old computer still runs one of these methods may be best.
Method 1
Backup the library with this User Tip.
Restore the backup to your new computer using the same tool used to back it up.
Deauthorize the old computer if you no longer want to access protected content on it.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
I'd recommend method 1 since it establishes an ongoing backup for your library.
I don't have personal experience with iTunes Match, but in principle you should be able to download all the tracks currently registered to your iTunes Match account. This isn't quite the same as restoring your previous library exactly as it was. There is always the potential for iTunes match to provide the wrong version of a song and could be content such as movies, podcasts, audiobooks etc. that would have been excluded.
tt2

Purchased Acrobat Pro in 2012, computer was cleaned deleting file.All we have is the order number, but it is no longer in the system

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