Purchased Acrobat XI and can not activate it?

I work at a school and have purchased Adobe Acrobat XI Standard, the software tells me I don't have an internet connection even though I can get to the internet via IE or Chrome on the same PC.
I have tried following the "Offline Activation" but the activation button under "Help" simply isn't there even after I have updated it.
All I want to do is activate the software.
Any help would be appreciated.
- Paul Catlin (Network Manager)

Hi Ajlan,
Thankyou for replying,
I have since resolved the issue by changing my internet explorer settings to a proxy server that doesn't exist, then I re-opened Acrobat clicked on the Register button and followed the Offline Activation on a separate PC which had internet access.
Many thanks,
- Paul Catlin

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