Purchased adobe photoshop elements 12 dvd but no longer have a dvd player.  need a download version

I purchased Adobe Photoshop Elements 12 dvd a few months ago and never loaded it onto my computer.  I have since purchased a new Macbook that does not have a dvd player.  How can I get a download version without paying for this product again?  Can I use the same serial number?

yes,you can use the same serial number
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

    I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I made a mistake. Purchased Adobe Premiere Elements 13 but selected wrong OS. Now I got the Windows-version, but I have a Mac. How do I transfer my license to the Mac version?

    I made a mistake. Purchased Adobe Premiere Elements 13 but selected wrong OS. Now I got the Windows-version, but I have a Mac. How do I transfer my license to the Mac version?

    here's how to swap: Order product | Platform, language swap
    but i think your license is dual platform.  download the mac version and see if your serial number will activate.  if not, at least, you'll have the 30 day trial to use while waiting for your platform swap.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    do you have a white box inside the outer box and containing the disc sleeve/disc? In my case, it was on the white box. For Photoshop elements it is all numeric and starts with 1057.
    Brian

  • What if i am trying to install photoshop elements 10 but do not have a dvd drive

    i am trying to install photoshop elements 10 on my windows xp computer but do not have a dvd drive on my computer just a cd drive. what do i  need to do to download this software?

    You can download the trial version of the software.  Which region of the world did you purchase your copy of Photoshop Elements from?

  • I have adobe photoshop elements 6 and no longer have the cd however I have the serial #

    I would like to download it again, hoping you can help

    Unfortunately if you have a serial number for the disc version, for older versions of PSE like PSE 6, a download will do you no good, since disc serial numbers don't work in the download version and vice versa.

  • Install purchased Adobe Photoshop Elements 11 without DVD Drive

    I purchased Adobe Photoshop Elements 11 but I am unable to load it onto my Ultrabook as it does not have a DVD drive.
    Is there a way in which I could download Photoshope Elements from the Adobe Elements website using the serial number from my purchase?
    Thank you very much for your help!

    follow steps 0-6 and you will be able to download a trial:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    use your serial to activate.

  • I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    If the code you are trying to enter has letters then you are not looking at a serial number.  A serial number only contains numbers - 6 sets of 4 numbers.
    Find your serial number quickly
    You might be dealing with a redemption code.  This is especially so if you purchased it from a store or the like.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

  • I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

    i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

    Hi ...
    If you have anti virus software installed, you need to disable that in order to download apps.
    Apple's policy clearly states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    edited by:  cs

  • Purchased adobe photoshop elements 11& adobe premire elements 11 , but only 1 product downloaded.

    purchased adobe photoshop elements 11& adobe premire elements 11 , but only 1 product downloaded.how do I get the other download?

    Hi 1452rcbfghh ,
    Please try downloading the software from the given link: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • How do I install Adobe Photoshop Elements 12 on new MacBook Pro without DVD drive?

    I just purchased my first MacBook Pro and am trying to get everything set up and installed. I purchased Adobe Photoshop Elements 12 and retrieved my serial number and have the redemption code -- but I can't figure out how to install Photoshop without a DVD drive. The Photoshop package I purchased only provides DVDs and I don't have a DVD drive. Is there a website I can go to to install Photoshop and enter my serial number or redemption code?

    Have you tried downloading the trial version and using your serial
    number to activate it?
    The trial version is a complete product and can be activated by
    inserting the valid serial number.
    Good luck.

  • I purchased Adobe PhotoShop Elements

    I purchased Adobe PhotoShop Elements & Premiere Elements 12 ( Download) from Amazon and I was able to install PhotoShop but not Premiere.
    The error reads: Error reading initialization file!

    copy the dvd's files to a desktop directory and click (or double click) setup.
    if that fails, download the installation file.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    jessicar
    Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
    Contact Customer Care
    Photoshop Elements
    Adobe ID, Signing In
    Adobe ID, Sign In, Account Help
    Chat Panel
    If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
    Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
    Before the above consider....
    a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
    question got posted in the Adobe Premiere Elements Forum.
    b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
    Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
    Photoshop Elements 12 in your list to reveal the serial number.
    c. Do the install with antivirus and firewall(s) disabled.
    ATR

  • Adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version

    adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version.HELP
    If I try to register 4 boxes circle endlessly.Why should I have to register editor separately from organizer?

    jaroFocb'15 wrote:
    This is almost the same as the problem I had. I'm my case the Editor installed but not the Organizer! Adobe chat told me they no longer have chat or any other services for Elements 12. I guess they want people to buy their new Elements 13, but that leaves us in a bad place and doesn't say much for how Adobe cares about their customers After it moves on to their next version. I posted a message like yours over a week ago, and only got one email from an Adobe staff person, asking me to answer a couple of clarifying questions, but he never followed up on my response, so my problem is still unresolved. If you are luckier and are given a solution please let me know what it is -- it might work for me too, and I'd be very grateful!  My email:  [email protected]  
    Good luck.
    Have you checked whether you have folder for PSE Organizer?  It is normally at this location in Windows 7 and Windows 8/8.1:
    <C:\Program Files (x86)\Adobe\Elements 12 Organizer>
    If the folder is there then try double-clicking on the file called:  PhotoshopElementsOrganizer.exe
    If the folder isn't there at all then you need to re-install the package again using your original disks or from download from Adobe website.  <Download Photoshop Elements products | 13, 12, 11, 10>
    Hope this helps.

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