Purchased Adobe Pro but cant open because previously did trial

I did the Adobe Acrobate Pro XI trial. I later purchased the Adobe Pro. However, whenever I try to download my purchase and open the file, an ad pops up that says that "your trial period has ended."

That's entirely normal because the trial and the thing you buy are the same. You need to license your software, right there in the trial.
If you purchased a serial number, use that.
If you purchased a subscription, sign in instead.

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I have converted PDF to word doc but cant open because I have word 7. Do I need new word

I have converted PDF to word doc but cant open because I have word 7. Do I need new word

I don't know what version of Word that is, it may be very old indeed.
Apparently, the basic compatibility is
DOC files - Word 97 onwards
DOCX files - Word 2007 onwards (add on for Word 2003 available)

I have adobe reader but cant open pdfs from emails. Why?

Getting very frustrated as recently cant open pdfs sent to me by emails although I have Adobe reader app on my tablet. Comes up with message Open file failed. Help please
Donut1950

donut1950,
Would you provide more information about your problem so that we can troubleshoot?
What is the version of your Adobe Reader for Android?
What is the version of Android OS?
What is the mail app do you use to read email on Android?
When you try to open an PDF attachment, do you see the dialog "Compete action using" with the Adobe Reader icon? Does the dialog have "Always" and "Just Once"?
Could you tell us the exact error message that you see when you try to open an PDF attachment?
Does the problem happen with ONE particular PDF attachment? Or does it happen with any PDF attachments all the time?

I downloaded adobe reader but cant open pdf files

I downloaded adobe reader, but when i try to open a pdf all my screen shows is a black screen. the odobe icon shows up on the bottom of my screen along with the other icons like launchpad, safari, etc. what am i doing wrong?

try a diff. PDF file to make sure the PDF isnt corrupted.
If still a no go, delete acrobat reader from applications, and reinstall http://get.adobe.com/reader/
open PDF again, make sure the PDF file is directed to acrobat for opening.
If not, right click on the PDF file, > open with > acrobat

TS1424 I just purchased a 5S but cant open my itunes store app? I can get my music but cant purchase new music?

I have an 5S but I can't access the itunes store, I can get my music but the app for Itunes will not let me search or purchase?

Hello joei1948,
I'd suggest restarting the iPhone, and then a reset, should restarting fail to resolve the issue.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If iTunes Sore still won't load, I would recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
All the best,
Allen

Are there any webinars that I can register for? Several employees in my company have purchased Adobe Pro but we would like to attend a webinar to learn all the secrets.

It's a very deep product and you'd be looking at a whole serial of webinars, many of which might not be relevant. Have you considered "Classroom in a book"?

I have creative cloud - but cant open acrobat XI pro?

i have creative cloud - but cant open acrobat XI pro

I had creative cloud for a year. Something in the program was corrupted, my Mac Pro uninstalled it with Apple’s Security uninstaller which obviously left out some key Adobe unimportant file but the Apple message was an instruction to reinstall. Sounds simple enough unless you are Adobe and believe your programs are part of the NSA’s drone program both recording your personal calls but also secretly scanning your systems for illegal software. LOL
For whatever reason the Install program for Acrobat wan’t on my system, yet the “Creative Cloud” showed that it was indeed installed and performed perfectly with a bug green checkmark. The smarter people are, the harder it is for them to understand simple problems and solutions. Its why they take those people and put them in a corner away from the world. Trying to explain that my Macbook Pro did not use the software written by the hand of god "Adobe uninstall" so trying to run it after the fact just gave me errors. Plus, no where on my system was an Acrobat Install so I'm assuming it was inadvertently deleted by the internal Mac uninstall software. After several calls to Adobe, maybe 2.5 hrs just trying to explain what happened, and that I need to reinstall Acrobat, so turn off the flag that prevents me from installing a fresh copy. Why? because the twenty year tradition of spending 98% of their development time just trying to figure out methods to prevent licensed users from the egregious sin of trying to install another copy on a second machine, which as long as only one copy was running at a time does NOT violate the approved standard software license.
So for 7-8 of the 12 months I paid monthly subscription rates, I still do not have Adobe Acrobat and just cancelled the subscription today after they raised it by $10 more per month. I've struggled with this company for over 25 years and they have the most propeller heads of any one on the industry and are proud that only a small few can actually figure out how to use it. I wish you luck but they provided me three solutions the tech dreamed up for fixing my problem which underscored their complete ignorance of the MAC OS X Operating System or their own creation of the Creative Cloud that in and of itself, needs removed from every system. I cancelled, and they debited by account anyway. Someone needs to send them a gift wrapped present via email to thank them for the best years of my life.
I only use Photoshop & Lightroom 5 plus Acrobat. And I truthfully don't need them to obtain it. The concept is a perfect use of cloud technology, until you add in the Adobe Windows Vista coding combined with their paranoia that someone will figure out a way to utilize two copies on the same license. I'm a finance guy and these are not the things that increase revenue. They just continue to piss off the customer base..
Make sure you are first installing Creative Cloud and installing and updating from that program that will always run in the background and when you want to peruse their other software, that is where you do it. It is also where they notify you of updates and of course the green check mark which is their lock from you ever being able to download another copy. if you download Acrobat into your downloads but trying to execute it will be a futile effort even though it would solve my and maybe even your issue while the Creative Cloud correctly sees that you have one licensed running copy. However, that solution almost threw him into a virtual coma. But then he reduced himself to utilize common sense and began to apply what two hours of previous conversation explaining that there had to be a method to temporarily neutralize the cloud monitoring of your system just for five to ten minutes, just enough time to reinstall a fresh copy of Acrobat and insert the same license. After bringing up the full blown acrobat software and its running perfectly, Adobe could reactivate the interface with its web based system and the monitoring of your hard drive, specifically all your Adobe software and now the green check mark actually is correct and you are back in business. However, in Adobe land, I just articulated what was a version of Alice in Wonderland. That solution never happened and therefore i decided to cancel the subscription. Adobe will have a nuclear feature that removes you and probably the software. Then after a couple months, it may be possible to resubscribe and have the system treat you as new, thus allowing the reinstallation of any software which surely had updates or went up to a version slightly higher. However, now I think they have defeated their original marketing scheme and overpriced AGAIN which will drastically reduce their renewals which are auto yearly auto renewals where the user is supposed to receive several emails regarding the renewal date, the price change, etc. Just using my on file account and debiting my account, I can reverse that.
I wish you much more success during your year long commitment and hope that you at least receive the value of the subscription because Adobe has never been one to offer a conselation by extending your original subscription at your original rate, but we aren’t in OZ and he name wan’t Dorothy. Best of luck!

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha

Hi, i cannot open PDF files. I recently downloaded a sample of Adobe Pro, but that has now expired

Hi, i cannot open PDF files. I recently downloaded a sample of Adobe Pro, but that has now expired and my PC wants a code input to enable me to open adobe files.
I do not wish to purchase Adobe Pro as it is too expensive.
please help, being unable to open PDF files is starting to hamper my business.
thanks

If all that you want to do is open PDF files, you can download Adobe Reader from http://get.adobe.com/reader/

Purchased acrobat pro but keeps defaulting to adobe reader

Purchased Acrobat Pro but keeps defaulting to Adobe Reader

First things first, let's get Acrobat running. When you get the "trial expired" notice, it's because Acrobat doesn't know you have a subscription. To tell it, you have to sign in to tell it you have a license.

I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

Assuming you registered your older version, you can retrieve the serial number by going to Adobe's site and go into your account. On this page, click the My products link in the right hand column of the first three. You'll be asked to enter your user account name and password. Once in, a list of all software you've purchased will be shown, along with their serial numbers.
That said, it really won't help you much. A PowerPC only version of InDesign means it's no newer than the original CS version, and won't be worth a cent towards an upgrade discount. To get CS6, you'd have to pay full price again.

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.
Acrobate downloaded successfully. no problem there. but it won't open. only gives me the error message that trial has expired and do I want to buy it. i already bought it so... i'm stuck. I have tried shutting everything down and starting again (twice) still the same error. tried re-downloading. no help. any ideas?

Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

I previously purchase adobe pdf but a technician removed it. How do I reload it?

I previously purchased adobe PDF,
but a technician removed it. How do I reload it?
I previously purchased adobe PDF,
but a technician removed it. How do I reload it?
How do I download the PDF program which was removed from my computer by a tech?

Is anyone here that knows how to help with downloading Adobe PDF?

Purchased acrobat pro but won't open

Purchased acrobat pro but won't open when I sign in

Hi Coloredge,
What operating system are you on, and what happens when you try to open Acrobat? Do you receive any sort of error message? Did you run into any trouble when you downloaded and installed Acrobat?
I look forward to hearing back from you so that we can get to the bottom of this.
Best,
Sara

Purchased Adobe Pro but cant open because previously did trial

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