Purchased Adobe product will not install/Help!

I purchased the SummerElements Special / Photoshop Elements 10 & Premiere Elements 10.
I have tried most of last night trying to install Premiere Elements 10. I no longer have any Idea
what to do!
[email address removed]

Jordy,
As Mylenium asks, please tell us more.
PrElements ships (with the physical media) with 2 separate Windows versions, 32-bit and 64-bit, and then a 32-bit Mac version. It also comes with Additional Functional Content on a separate disc, that cannot be installed, until after one has successfully installed the correct version of PrE. The markings on the discs are not really the best, and Adobe should make all that more clear.
What is your platform, Mac, or PC?
If PC, what OS, 32-bit, or 64-bit?
Exactly which disc are you trying to install from?
Good luck,
Hunt

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Zapping GUID: {FDB3B167-F4FA-461D-976F-286304A57B2A}
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Searching for the product {FDB3B167-F4FA-461D-976F-286304A57B2A} cached package. . .
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Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
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Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching per-machine global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
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Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3BDFAF 4FD16479F68236405AB7A2\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3 BDFAF4FD16479F68236405AB7A2 for product data. . .
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Searching old global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F68236405A B7A2\Patches
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Searching HKLM\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
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Searching old per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
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Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
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Searching for product {FDB3B167-F4FA-461D-976F-286304A57B2A} in per-user managed location. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
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Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-292811088 6-3302753835-1000\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching per-machine global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7FFA47 91FB54390101EDA1F1E50D\Patches
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Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\080E7 FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching old global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101EDA1F1 E50D\Patches
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Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\080E7FFA4791FB54390101E DA1F1E50D for product feature data. . .
Searching per-machine location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKLM\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching old per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKCU\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKCU\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKCU\Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} in per-user managed location. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .
   HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .
Searching for Installer files and folders associated with the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder
No product/patch data was found.
Zapping GUID: {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
MsiZapInfo: Performing operations for user S-1-5-21-769156629-2928110886-3302753835-1000
Searching for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} cached package. . .
Searching for install property data for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .
Searching user's global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-292811088 6-3302753835-1000\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
Searching per-machine global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540C64F3 B24CB4E8C4000EFCB89DBD\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540 C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\FB540 C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
Searching old global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000EFCB8 9DBD\Patches
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Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .
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Searching HKLM\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKLM\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
Searching old per-user location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches
Searching HKCU\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKCU\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
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IGiveUponAdobe wrote:
Have a look through the pages of pages of requests for help on installing Adobe Air apps on Windows 7 machines. What you'll find is that Adobe has duped a lot of people into doing basic testing on a vehicle that it should have tested thoroughly itself before release. So you'll find lengthy, highly technical and apparently idiosyncratic install logs posted, and then every once in a while Chris Campbell, Adobe's rep, comes online and says something like "Ho Hum. It doesn't seem to work. What you need to do is stand on your head while drinking a gallon of gasoline and singing through your ears. Why don't you spend another 20 hours trying that?"
Amazing. Could you imagine a supposedly legitimate company jerking people like this 50 years ago?
Don't waste your time. Air doesn't work. Find an alternative to Adobe products instead.
I wonder how long this will stay posted before somebody removes it.
Hello,
I understand the frustration, believe me, I really do. Unfortunately, while we do thoroughly test installers we do run into system specific issues from time to time. I do my best to help users, going out of my way to do desktop sharing sessions (at all times of the day and night to accomidate our global user base), creating repair scripts, etc. But you are correct, sometimes it does get technical and we do require the installer log to figure out what might be failing. I apologize if I wasn't able to solve your problem in the past, if you can point me to a post where I didn't follow through I'd be happy to re-read it and see if we can make progress.
I promise I won't remove your post, I just ask that you keep the responses polite and try not to get personal.
Thanks,
Chris

CC desktop app will not install, help

I have a MacBook Pro OSX v10.8.5 and purchased PS via the CC with an annual membership. I can not get CC installed on my computer! heres what happens:
1. I click CC installer icon on desktop
2. a text box appears saying "CC Installer wants to make changes. Type your password to allow this." I do do that.
3. Initalizing installer pops up, loads quickly, then disappears.
4.Then a white verticle rectangle with a black toolbar on top (home/apps/ file/ behance) appears and a loading circle spins.
5. This loading circle will spin forever and nothing happens. Ive tried restarting computer, uninstalling and reinstalling the installer, and updating my comps software.
What can I do?
Thanks.

Jubarudi please try solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. Removing the OPM.db file should resolve the difficulties you are currently experiencing.

Adobe Flashplayer will not install

I am trying very unscussefully to install Adobe Flashplayer. I operate on Windows 7! I kept getting eroor messages on "social network" sites that I needed Flashplayer. Well, I had (operative word) Flashplayer. After several times of errors "installing it", I de-installed the existing one! NOW, I cannot get any version to install. If I have to, I can use "restore" but that is NOT really acceptable. What is going on and why is this product not installing? I do NOT want any "add on" things like Google Chrome or any other products. I simply want this product properly installed and functioning on my computer! HELP!

Click Start, type msconfig.exe, press Enter, click Selective startup, uncheck Load startup items. Click Services tab, check Hide all Microsoft services, click Disable all, click Ok, click Restart.
How do I do a clean install of Flash Player?
After the install.
Click Start, type msconfig.exe, press Enter, click Normal startup, click ok, click Restart.

Adobe Illustrator will not install

When I try to install it, I keep getting a message prompting me to download adobe download manger. I do not know were to get that I thought I already had it since I have other adobe products. i'm using firefox

I just did a quick test myself and this works without problems, when I try to download the trial for the Windows version. It downloads the extractor, then the 7z file for Windows and I have no problem downloading the Mac version, either. If you are referring to the ESD download center, that may be different, but it always worked in the past. Anyway, you can just as well download the trial in that case. With avalid serial, it will be a fully functional Illu, off hand I'm just not sure whether it misses out on some of the demo content...
Mylenium

File associations of Adobe products will not open cross platform.

I have an computer that suddenly can only open an .PDF file in Acrobat, and not in Illustrator. We have art files that are in PDF format, and Purchase Orders that are in PDF format. We would just drag the icon over the software we wished to open the file. In this case Illustrator for the art file and Acrobat for the P.O. As of today, PDF's only open with Acrobat and that's it. I know it's probably a setting I'm forgetting. Any help would be greatly appreciated!

By doesn't open I mean, if you drag the file icon over the Illustrator icon, you get the circle with the slash. Meaning this software cannot open this file type. To simulate what we see, think of dragging a file icon over an unassociated program like an image file over word processor program. It will let you know you can't open this file with that software. As for opening the file, yes it will. We just tested it, and it will open the file. I guess the only issue is that dragging the file icon over the program icon suddenly will not work. It's beginning to look like this might be a computer issue. However the only programs affected are the Adobe software. This one is strange, never seen it. The computer is a Windows XP machine with CS5 on it. The artist is used to using a Mac so the drag and drop is second nature, plus she checks in our graphic files against the accompanying P.O. A large percentage of which are Adobe acrobat files. It's just one of those irritating work around issues she shouldn't have to do, and will not have time once our busy season starts. Thank you for all of the help and have a great day.

Itunes wont open and quicktime will not install. help?

someone please help. my itunes will not open since i preformed an update (it has not been updated for a few years). i have noticed i no longer have quicktime on my laptop but cant re-install. i get to the 'welcome to quicktime 7 installer' screen, press next and windows installer stops working. some one please help.
i am running windows vista.
many thanks

windows installer has stopped working
a problem caused the program to stop working correctly.
windows will close the program and notify you if a solution is avabilable.
... and that's one that I wasn't thinking of ...
Head into your Windows Update. Are there any new updates available for you? If so, and you install, does that clear up the error message?

BBC iplayer says Adobe Air needs updating: Adobe Air will not install, but says I have a later version already on my PC!

Use Firefox. Have BBC iPlayer which will not load, saying I need a newer version of Adobe Air: when trying to instal Adobe Air, get message saying I already have a more recent version. It worked when I was using IE, but not since changing to Firefox.

Hi there,
stumbled on this conversation after having problems myself.
After lots of trial and error, I was finally able to install iPlayer on my MacBook Pro.
Firstly remove Adobe Air (Applications, Utilities, Adobe Air Uninstaller).
Reboot (not sure if it is needed but it is what I did).
Download Adobe Air 2.5 from http://kb2.adobe.com/cps/853/cpsid_85304.html
Then retry installing iPlayer from the BBC webpage. I ignored the prompt from Adobe Air to upgrade to the latest version (3.1).

Adobe Flash will not install. (Shows errors.)

I tried to install the Trial version to at least know what I'm buying, but it stopped and showed all of these errors.
OS: Windows XP Service Pack 2
It's also a 32 bit system. Is that why I can't install it?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 57 error(s), 10 warning(s)
WARNING: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has recommended dependency on:
WARNING:     Family: Adobe Web Suite CS5
WARNING:     ProductName: Adobe Media Encoder CS5 X64
WARNING:     MinVersion: 0.0.0.0
WARNING:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING:     Removing this payload from the dependency list.
WARNING: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.3EB408P-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: CoreTech
ERROR:     ProductName: Adobe Player for Embedding x64
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: Shared Technology
ERROR:     ProductName: Photoshop Camera Raw (64 bit)
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: CoreTech
ERROR:     ProductName: AdobeCMaps x64 CS5
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: CoreTech
ERROR:     ProductName: Adobe Linguistics CS5 x64
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: CoreTech
ERROR:     ProductName: AdobePDFL x64 CS5
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: CoreTech
ERROR:     ProductName: AdobeTypeSupport x64 CS5
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR:     Family: CoreTech
ERROR:     ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
ERROR:     MinVersion: 0.0.0.0
ERROR:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR:     Removing this dependency from list. Product may function improperly.
ERROR: 135 Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{14A2CC02-4638-405D-8190-ECD7BFD32D6E}\_128_02f2e862cc94 2fa3f337fbfbf3734051" to "C:\Program Files\Adobe\Adobe Flash CS5\en_US\Configuration\Libraries\Sounds.fla" Error 32 The process cannot access the file because it is being used by another process.
ERROR: 135 Command ARKMoveFileCommand failed.
ERROR: 135 Unable to delete file copy at "C:\Program Files\Adobe\Adobe Flash CS5\en_US\Configuration\Libraries\Sounds.fla" Error 2 The system cannot find the file specified.
ERROR: 135 Error rolling back command ARKMoveFileCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Flash Player 10 Plugin: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Flash CS5: Failed due to Language Pack installation failure
ERROR: - AdobeColorNA CS5: Install failed
Thanks in advance. I would really love to work with this Flash player.

Hi, I'm not sure what you are trying to Install. Adobe Flash Player, the browser plugin? Or the CS5? If the former, then you are on the correct Forum. If the latter, you may want to start a thread on one of the other Forums from here and use the "Select Forum" drop down arrow.
http://forums.adobe.com/index.jspa
However, it appears that your system is a 32bit and this WARNING #5 on your list shows that what you are trying to Install is for a 64bit OS. You may need to make sure you are using the correct version.
See if that is what the problem is.
Thanks,
eidnolb

Purchased Adobe product will not install/Help!

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