Purchased album and all songs do not play completely. Please help

I recently purchased an album on Itunes and some of the songs from the album do not play completely.  They start and then stop a few minutes in.  I called customer service and they said to redownload the album but its not giving me that option. 
My Ipod is no longer syncing my music added either.  Any suggestions, I would appreciate it!

To redownload you need:
Summary
With iTunes 10.3 or later and iOS 4.3.3 or later, you can download your previous purchases directly to your iPhone, iPad, iPod touch, or computer.
On the computer is iTunes signed into the account that purchased the itesm and and is the computer authorized for that account? Go to iTunes>Store and Authorized this computer and log in if necessary.

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