Purchased album on iPhone but on I pad says purchased but won't play

When I purchased an album on my iohone 5 it plays just fine. Now my iPad it just says purchased and when I go to I cloud and won't play help please?

Download the album to your iPad as explained here: http://support.apple.com/kb/ht2519.

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TS1424 cannot download recently purchased album on iphone to itunes on computer. says to make sure connection to network is active and try again. don't know what to do from here!!!

I cannot download recently purchased album on iphone to itunes on computer. says to make sure connection to network is active and try again. don't know what to do from here!!!

Did you find a resolution as I'm having same problem?

The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

Hi VeryBerry1,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

Cannot charge my iphone 4 on ios7 it say charging but battery won't go up.

Cannot charge my iphone 4 on ios7 it say charging but battery won't go up.

I have a cracked screen, but not the extent that it should not appear black.
How do you know that? Are you a trained iPhone tech?
Try resetting the phone (no data loss): press both the home and power buttons for up to 1 minute, releasing when the Apple logo appears.

I cannot purchase a movie bundle on my iPad it says purchase can not be completed contact support iTunes. Any suggestions as to why this is happening?

I cannot purchase a movie bundle on my iPad it says purchase can not be completed contact support iTunes. Any suggestions as to why this is happening?

302jennbm wrote:
.. it says purchase can not be completed contact support iTunes. ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5552 I use my credit card every time but this time it say disline But I have money in the card? And I don't have any other card

I use my credit card every time but this time it say disline But I have money in the card? And I don't have any other card

Hello Ismailbusherin,
From what I can gather, you are receiving a message stating your payment is being declined. You may want to revisit the payment information associated with your Apple ID to make sure the data is correct:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

TS1424 I preordered an album, and it's greeted out and says purchased but I won't download. And it's not in my library? What can I do

I preordered an album. It Didn't download but says purchased it doesn't give me the option to download what can I do ?

Hi Doomstick,
Thanks for using Apple Support Communities. This article has some information about pre-orders and how to download them:
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
However, if that doesn't work for you, this article has instructions for downloading items already purchased again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari

HT201272 My Laptops itunes has no memory of an album. My ipod's itunes however says purchased but wont let me download. if I click on one song it wants me to purchase it again..WHAT :O

I used to have an album now i dont. My ipod says that the album is purchased. It wont let me download it and tries to make me buy the songs. my computer doesnt say that it is purchased and only has the digital booklet. HELP ME!

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

I just purchased a new iphone 4s and opened itunes and purchased a ringtone. Today I pushed the itune icon and it opened and promptly closed. How can I fix this?

I just purchased a new iphone 4s and opened itune store and purchased a ringtone. Today I tried to open itune store again and it won't run the app.
I pushed the itune store icon and it opens and promptly closes. I tried multiple times. How can I fix this?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings

My I pad says USA but I am in uk

Hi I am trying to download apps .but it keeps on saying my iPad for use in USA store but I live in the uk . I need to be in the uk store .

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info...
Change your iTunes Store country > http://support.apple.com/kb/HT1311

I have purchased some songs and i want to purchase them again but it just keeps saying purchased, how do i download song aagin?

anyone have an idea about this problem?
how do you repurchase a song you have downloaded before? It just says purchased instead of buy out to the side.

Go to:
My Music
iTunes
Music
move or delete the folder with the song that you want to download
Close iTunes
Restart your PC

Computer "not authorized" to play song, but when I authorize it, it still won't play

The last song I bought won't play. When I attempt to play it I get a pop up that says "this computer is not authorized to play "name of song" would you like to authorize it? I put in my apple id and password and try again and I get the same pop up. I only have 2 computers authorized, all my other songs are working, including this week's free song which I downloaded a few days after purchasing the song in question. Any help would be appreciated

If you are in a country where re-downloading is possible (check this with iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I can't sync my purchased albums from iphone to new computer

hi I have a new laptop which I have authorized, but when I try to import my purchased music from my iphone it says I need to authorize my computer. I have tried logging out and back in again on itunes, and I only have the one account. Any ideas what the prob could be?

The most likely reason is the iPhone and PC have different iTunes store accounts. Have you tried "Transfer purchases from..." on the file menu in iTunes?
Go to My Account in iTunes and make sure it really IS authorized.

Problem with downloading individual songs from an already purchased album to iPhone

Hi All,
I'm having problems with downloading single songs from the "purchased" list onto my iPhone. I reset my phone and went to redownload my music, however i only want to download certain songs from different albums which in the past i've been able to do by navigating to the purchases section of the itunes app, then opening each album and selecting the cloud like icon by each song i want.
Having tried this today, i get the list of songs however the all have a "Purchased" next to them which is greyed out and the only way to download anything is to get the whole album. I've not got iTunes match on and can't think of any settings i've changed, can any suggest what i need to do to enable me to just get a selection of songs?

Actually Michael I know exactly how to delete.. The iPhone would not let me swipe to the left to delete the individual song, so I went to the album view and did it there.. The issue I am having is a bug because it removed 3/4 of the albums availablity off my iPhone.. You post proved no help because it is basic troubleshooting which, if you read my post, I have already done.. I did however figure out how to fix my issue on my own.. Basically I had to remove the album from my iTunes on my computer and upload it again to iTunes Match..

TS1389 I have a missing song on a previously purchased album. It is listed on my itunes library, but cannot be found anywhere on my computer. The rest of the album is fine. How do I re-download it when it thinks I already have?

I bought an album in 2010. As far as I knew it was complete, but now it shows a ! next to one song on my iTunes library. When I sync, the song "cannot be found". The album is still available in the store.
I cannot work out how to re-download the song because my computer and the store think I have it already.
help please!

Whether you can redownload music depends upon what country that you are in, it can't be done in all countries. What you can redownload will show via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If music shows there but that tracks doesn't have the cloud symbol against it for redownloading, then delete it from the Music part of your library (where you are getting the 'unable to locate' message) and it should then get the cloud symbol against it for redownloading.
If you aren't in a country where music can be redownloaded then you don't have a copy of it anywhere e.g. on an iPod or your backup of your downloads/library ?

Purchased album on iPhone but on I pad says purchased but won't play

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