Purchased album that I own

I just purchased an album thatI already have but did not download the album, is it possible to get a refund?

There are no refunds.
Sorry.

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HT3951 How do I download a purchased album that doesn't show in my library but is'downloaded' on itunes?

I have a purchased album that didn't download to my library, but is marked as downloaded on itunes purchases.
How do I reset the download?

Sometimes things have inconsistent labeling. Check your Recently Added playlist.

HT201272 I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!

I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!

Hi,
See this http://support.apple.com/kb/ht2519
Jim

HT4623 Why are there some purchased albums that can't be downloaded?

There are several albums that I bought and need to download, but when I go to the album, it says "purchased" and there's no option to download. I also went to purchased albums, and it isn't in there.

Because the developers do not make them available in all countries.
You can ONLY buy from the itunes store of your country of residence ( as proven by the valid billing address on your credit card) AND you can ONLY buy while inside the borders of that country.

HT1386 i have albums that will not sync now. I have only owned my ipod for 5 mo and it appeared to sync fine. Now it say that the process is complete but there are 3 items that will not sync to my ipod. I i just purchased from the store!!

i have albums that will not sync now. I have only owned my ipod for 5 mo and it appeared to sync fine. Now it say that the process is complete but there are 3 items that will not sync to my ipod. I i just purchased from the store!! please help! thanks maggibnd

Do they play in iTunes?
Can you directly redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Before I was able to transfer Cover Art from on-line sources to albums that iTunes didn't have (even when many of these were purchased thru them!) now I can't. If it still possible how do I do so?

Before, I was able to transfer Album Cover Art from on-line sources to albums that iTunes didn't have (even tho several were purchased thru them!) now I can't. If it is still possible, how do I do so?

Hey Two Wolves,
Thanks for the question. Yes, you can still add your own Album Artwork to music in iTunes:
iTunes 11 for Windows: Add artwork to songs and other items
http://support.apple.com/kb/PH12361
Add artwork to music and video
Do any of the following:
- Add artwork to one item at a time:
          1. Select an item in your iTunes library and choose File > Get Info.
          2. Click Artwork and do one of the following:
                    - Click Add, select an image file, and click Open.
                    - Drag the art file to the artwork area.
          3. To add artwork to another item, click Next or Previous.
- Add the same artwork to multiple items: Select the items, choose File > Get Info, click Info, and drag an image file to the Artwork area.
- Retrieve album artwork for songs in your library from the iTunes Store: Control-click the songs and choose Get Album Artwork from the pop-up menu.
Thanks,
Matt M.

HT1711 I was gifted an album I already own. How do I transfer that gift to another album?

I was gifted an album I already own. How do I transfer that gift to another album?

You can't change the item that was gifted, the person that sent it to you can try resending it to somebody else : http://support.apple.com/kb/HT1541
Or, and if they've been charged for it, they can try contacting support for a credit or refund : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links.

Itunes help. One album that is in itunes will not transfer to my iphone. i purchased it while on my ipad which is linked to the same apple id. any suggestions?

Need iTunes help. I have one album that I purchased on my ipad that will not transfer over to my iphone. Any suggestions on how I can get this into my iphone. Thanks!

Hello, Magaret44.
Thank you for visiting Apple Support Communities.
Try downloading this album by accessing your previous purchases.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

Can't purchase a song from an Album that I cancelled the pre-order for?

Ok, so here's the deal, I bought a £15 voucher and made some purchases, the first of which was the pre-order of an Album that was released today (Sunday 24th). I didn't know however, that the cost of the purchase was deducted from your balance once you actually downloaded the album, and I've spent my credit to the point where I'm pennies of being able to pay for the pre-order of the Album. I decided however, to hit cancel pre-order and simply just download the songs that I could afford, then download the wrest at a later date. However, the album that I've cancelled my pre-order for, still displays as 'Purchased'? I was able to download one song for pre-ordering the album, but that was a deduction of 99p, the price of a single song. I'm curious why I cant't purchase the wrest of the album individually, am I tied to the pre-order because I downloaded a song that was advertised as 'Early Access', or do I now have to pay the full cost of the Album because I've surpassed the deadline to cancel the pre-order (if there is such a thing).
Some one please help me
P.S. I've only been using iTunes for less than a week, so I'm pretty much a noob.

Delete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

Can I install purchased apps on more than one iPad that i own?

Can I install purchased apps on more than one ipad that I own?

Yes, you can install them on more than one device.

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.

Albums that I have purchased are no longer showing in the purchased section

Alright, this may sound a bit confusing. I have purchased albums with my iTunes account and now some are not showing in the purchased link in the iTunes store, under quick links. If you go to the individual album page, Save Rock and Roll for example, it says purchased where it would normally say the price. Is there a way to fix this to where I have all of the purchased albums again, so that I don't have to waste money whenever I upgrade my phone? It's doing the same thing on my phone as well, iPhone 4.
edit: resolved
Message was edited by: reimtj

No, there are no refunds if an item is removed from the store - if not already doing so you should be keeping and maintaining a backup copy of all of your downloads (the store's terms advise you to back them up as you may not be able to redownload them), any item could be removed at any time, you are only guaranteed one download of any item.

I recently transferred my ITunes library to an external hard drive. I made sure to copy all the data from the saved location. After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing.

I recently transferred my ITunes library to an external hard drive. I made sure to copy all the data from the saved location. After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing. Is there any way to recover the data? Thanks for any help.

I may have found an answer here:
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive
They only thing I can assume is that my external hard drive was slow to start and iTunes defaulted to its old directory (see the last paragraph at the link above). However, once my external was recognized shouldn't everything have fixed itself?
Message was edited by: williamson42
Message was edited by: williamson42

How do I share in the music and apps that my children have purchased, but maintain my own identity?

How do I share in the music and apps that my children have purchased, but maintain my own identity?

You don't. Everythng downloaded with one Apple ID can not be transfered to another Apple ID. So you would need to buy it a second time. This is one of the Pit Falls of the whole Download only model.
That is why I refuse to buy things like music or movies that are tied to a specific User Name, ID.

Purchased album that I own

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