Purchased albums, some songs did not download, although i was billed for them.

I recently purchased 2 albums on iTunes, although I was billed for them, 3 songs did not download, they are not in the 'to be downloaded' screen either.  At first they did show up in my Purchase file, however, there was a large black dot by them and they were grayed out.  Is there anyway to restore them or do I have to call support? I tried reporting it, but it wouldn't do anything.

Hi MMRV,
Thanks for using Apple Support Communities.  You can redownload previous purchases by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari

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