Purchased an app I can't use because I don't own an apple product
I purchased what I THOUGHT was a meditation album. Come to find out it's an APP....I don't own an Apple product. Does anybody know if I have any recourse? I can't use it on my laptop.
Thanks.
Click here and ask the iTunes Store staff for a refund.
(120856)
Similar Messages
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I want to get rid of iCloud. I do not currently have an Apple product but thought I could use it with iTunes and my PC. I have deleted the software. I told iTunes to take it off my account, but every time I open iTunes there it is again, asking me to log into iCloud. I can't get Apple support because I don't have an Apple product. I don't know how to get rid of this!
This is for a Mac, but may be similar for a PC.
How-to: Safely delete an iCloud account from your Mac or iOS device
http://9to5mac.com/2013/07/13/how-to-safely-delete-an-icloud-account-from-your-m ac-or-ios-device/
Cheers, Tom -
The voice that was on when I first set up my ipad came back on and now I have to double click to get into my apps and can't use my apps because her voice is talking. How do I make the voice stop and my IPAD work again.
If you've turned VoiceOver on then see if triple-clicking the home button turns it off, and then change what Settings > General > Accessibility > Triple-Click Home is set to.
Otherwise, via 'the touch to select double-tap to activate' process you need to go into Settings > General > Accessibility > VoiceOver and turn it off
The manual (http://support.apple.com/manuals/#ipad) also says that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither -
I have FaceTime on my Macbook Pro but want to add it to my Mac Pro v. 10.6.8. Since I've previously purchased it in the app store, it won't allow me to purchase it again. Can I use the same app for both of my computers? If so, how do I access the app to download it?
If you upgrade to Lion it comes bundeled with it!
To get it on your Mac Pro just copy the aplication from the aplication folder on your MacBook. You can do this via a thumb drive or over a local network connection. -
How do I notify Apple that I need a Refund of the $100.00 that I paid for fifty gigs of iCloud storage that I can't use because I thought I would be able to put my music library on it and found out I can't? Only iTunes purchases are capable of use in iCloud presently.
1-800-MYAPPLE
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if i purchase an app today can i download it on my ipad next week when i buy the ipad.....also i noticed on another purchase attempt the site would not allow me to type in my 3 digit security code? what next??
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???
Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID. -
I have a family Apple ID associated with my iMac and iPad for iTunes and Apps and then two new iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match on the iPhones given there are two Apple IDs "loaded" on the iPhone?
Hi Monkey_Dawg,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
- Judy -
I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!
Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.
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I get the error message "The media can’t be used because you don’t have access privileges, or because it has no content or is corrupt." when I drag photos (or copy and paste photos) from iPhoto to Pages/Word.
It never used to do this and is really quite annoying, as I now have to find the file through finder to drag from there.
I had to rebuild the iPhoto library a few days ago, is it something to do with this?
Thanks in advance.Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory. -
I have 50$ put I can't use because I forget my answer question
Please help me I have 48$ put I can't use because I forget my I count answer of question can help me please thank you
http://www.apple.com/support/itunes/contact/
talk to iTunes support. This is just a user to user support forum so we can't do much for you. -
I have a 2GB data plan with my iphone 5c. If I purchase a new tablet can I use the phone as a personal hotspot for the tablet without any additional costs
dianneb, great question and thanks for the help Weth. The good news is if you're on More Everything the mobile hotspot would be apart of your plan just as Weth mentioned. What you just want to keep in mind is that the usage from the tablet while connected to the hotspot would take from your current plan allowance. Hope this helps!
AdamG_VZW
Follow us on Twitter @VZWSupport -
Media can't be used because you don't have access privileges
Why is it that I cannot drag across an image from iphotos which I have previously photo streamed across from my iphone 5? I keep getting the following message "The media can't be used because you don't have access privileges, or because it has no content or is corrupt"
What version of iPhoto? How are you moving photos? Have you read this user tip on accessing your photos?
LN -
I am receiving the message "Media can't be used because you don't have access privileges or because it has no content or is corrupt." In the recent past, I have been able to drag photos from iPhoto into Pages or Text Edit. I can drag photos from some photo events, but not from the photos I have recently used in a DVD project. I did drag photos from Pintrest into my iPhoto to use in the DVD project, but didn't see copyright info attached to any of those. Could this be the problem?
As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?
If it doesn't then you need to repair your original library by applying the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
Restore from back-up now "The media can't be used because you don't have access privileges...."
My wife bought a new MBA and restored from back-up. Now when she tries to drag a photo from iPhoto into a Pages document, she get's the error "The media can't be used because you don't have access privileges, or because it has no content or is corrupt". Interestingly, there is no problem dragging the photo into the finder.
What versoin of iPhoto and system are you running - 9.4.3 and 10.8 4? How did you restore from the backup? Are you able to view the photos when you double click on them in iPhoto? If not what do you see?
If I've guessed the versions correctly Apply the following fix to your library:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Options #1 to repair permissions and #4 to rebuild the database.
OT
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