Purchased an itunes card and it was redeemed then the money just vanished?

the card was redeemed fine and i was able to purchase one song and when the download was complete i returned to the itunes home page and the money was gone! i tried everything and now i'm just really frustrated and in need of help.

Are you logged into the iTunes Store?
Can you see your username in the upper right of the iTunes Store window?
If not then log in.
PS This forum is for iTunes for Mac.

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HT1541 I purchased an iTunes card and can' redeem it by camera or manually

I purchased an iTunes card and can't redeem it by camera or manually

What happens when you try to redeem it ? If you are getting an error message then what does it say ?
If this page doesn't help with whatever the problem is then if it's something that only iTunes Support (these are user-to-user forums) can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
If it's something that fellow users might be able to help with ... ?

If u won an itunes card and it wont redeem what do u do?

if u won an itunes card and it wont redeem what do u do?

Why won't it redeem?
Error message.

Hi i have an itunes card and every time i put the password in, and it says that the card is invalid

Hi i have an itunes card and every time i put the password in, and it says that the card is invalid

Was the iTunes card issued in the same country as your account is based ? They are only valid in their country of issue. If it was and this page doesn't help then you will need to try contacting iTunes support (you will need to give them the serial number and activation code from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

First of all, I think you are confused by something.
You don't print cards. You print Certificates. So which item are we dealing with here first of all?
Also, you can't buy gifts with just Store Credit, so do you have a linked CC?

What can i do if I scratch the itunes card and I can´t see the code?

what can i do if I scratch the itunes card and I can´t see the code?

Follow these instructions; iTunes Store: Invalid, Inactive, or Illegible codes, http://support.apple.com/kb/TS1292

I got an itunes card and i scratched to get the code but i scratched of half of the code

i got an itunes card and i scratched to get the code but i scratched of half of the code off the card what do i do?
the thing 22

iTunes Store: Invalid, inactive, or illegible codes

I bought a itune card and now ican"t read the # to activate it.what do i do?

i bought an itunes card and when i took of the sticker some of the code came off and now i can't read the # what do i do???

Microsoft what? Problems with Microsoft products are best dealth with here:
http://www.microsoft.com/mac/support

ITunes card didn't give me all the money that I paid for.

I bought a $15 iTunes card and when I redeemed it i only got $7.01. Why?

We are fellow users here on these forums, we won't know why.
Did you owe iTunes any money and/or have auto-renewing subscriptions or pre-orders that were due ? You've checked the purchase history on your account : http://support.apple.com/kb/HT2727 ?
If you can't see where it went, and you've tried logging out and back into your account on the computer's iTunes or iOS device that you are using to see if your balance then updates, then you could try contacting iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/

Help!!!! my ipod touch 3rd gen won't turn on. at first the problem was it kept shutting off whenever i went into an app, then i plugged it up to the computer to restore it from back up it was working then the ipod just shut off before it was restored help

Help!!!! my ipod touch 3rd gen won't turn on. at first the problem was it kept shutting off whenever i went into an app, then i plugged it up to the computer to restore it from back up it was working then the ipod just shut off before it was restored help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a Canadian itunes account, purchased an itunes card and cant redeem any suggestions as non-refundable?

I HAVE A CANADIAN ITUNES ACCOUNT. I RECENTLY PURCHASED AN ITUNES CARD IN THE USA AND SYSTEM WONT LET ME REDEEM IT MESSAGE SAYS BECUZ I HAVE A CANADA ACCOUNT. ANY SUGGESTIONS AS CARD IS NON-REFUNDABLE!!!

Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
Regards.

Hello,I purchased an itunes card,and entered code and it came back not activated

Hello,I purchased an itunes card to redeem music,and received a message that the card is not activated properly

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(107268)

I purchased a itunes card and brought music on my PC now I'm trying to sync to my ipod touch & it's not working can someone help me?

I purchased a itunes card an downloaded the new itunes version on my PC. I then went to the itunes Store and purchased music. Now I'm trying to sync it onto my ipod touch and it is not working. What am I doing wrong?

What exactly happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes?

I am trying to update my apps on my phone and when i hit update all it asks me to verify my acct info. i purchased an itunes card and want the payments to be taken off that if i continue will it take it off my credit card or my itunes card?

I am trying to update my apps and when i hit update all it asks to verify my acct info and i purchased an itunes card to cover the costs of my purchases and if i continue with it will the updates take off my credit card or my itunes card that i purchased?

ok now im trying to go ahead and verify my credit info to continue and when i hit done it says invalid security code and its correct, ive checked it several times and wont take it

HT1349 over scrath my itunes card and can't redeem my card

i over scratch my itunes card and can't see some of the numbers. how can i redeem my card?

See this support article:
http://support.apple.com/kb/TS1292
If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Purchased an itunes card and it was redeemed then the money just vanished?

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