Purchased and downloaded songs only playing short snippets

I recently purchased an iMac. I have gone through iTunes and authorized the iMac on my iTunes and I have successfully downloaded purchased songs. But, the songs will only play in short 1 minute snippets. How do I fix this?

Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

  • TS3297 Purchased album & some songs only play 30 secs

    I purchased an album and ceratin songs only plays 15-30 seconds through before the track skips onto the next one (even though the song is over 2 minutes long).  I've checked the songs "info" and made sure that the stop and start time was not selected, which they are not.  Has anyone else had this issue? 
    This is the first time I have encountered this issue, but it definately got me reconsidering purchasing music from iTunes again if this issue can't be resolved.

    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I bought an album and one song only plays for 8 seconds

    I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?

    Hi bholdrofjustice,
    Thanks for visiting Apple Support Communities.
    You may want to delete the song that doesn't play, and download it again using the steps in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If the song still skips after 8 seconds, you can report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
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    Jeremy

  • HT1725 why will my downloaded song only play when connected to wifi

    why will my downloaded song only play when connected to wifi

    I have the same probelm and I'm trying to find out.

  • My main computer broke, can i use one of the 5 authorize computers to purchase and download songs

    My main computer broke, and I want to know if I can still purchase and download songs to my apple devices using one of my five authorize computers? It is my wife's computer and she also uses itunes. Can I log her off and use my log-in?

    Thanks for your reply, Niel. Basically, I can log in into my wife's computer, log in and download new music I purchased or from a CD into my ipad/iphone/ipod with out a problem since is one of my 5 authorize computers? Sorry for being so inquisitive but I'm not the best when it comes to itunes.
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  • HT203167 Our old computer crashed and died. We imported our songs from back up disks to iTunes on the new computer. We lost all our purchased and downloaded songs. None of the help articles are helping. Any suggestions?

    Our old computer crashed and died. We imported our songs from back up disks to iTunes on the new computer. We lost all our purchased and downloaded songs. None of the help articles are helping. Any suggestions?

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  • How to find files when my purchased and downloaded songs have red exclamation point and say file cannpot be found?

    I recently replaced my PC and when I attempted to reinstall Itunes and sync to my Ipod Classic, many purchased songs and downloaded songs now have a red exclamation point to their left and a windo appears saying that the file cannot be found.  How do I locate these files? Thanks!

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  • HT3209 I do not have a simcard in my IPAD and seem to be able to view purchased and downloaded movies only when connected to WIFI. Is there a solution to this?

    I do not have a simcard in my IPAD and seem unable to view movies that I purchased and downloaded from ITUNES when not connected to WIFI. Is there a solution to this?

    How are you trying to access them ? If they are fully downloaded then you should be able to watch them via the Videos app, you shouldn't need to be online.

  • HT1725 i downloaded an album and one song only plays for 3 seconds and then skips to the next song. I can't get it to re-download either. What am I supposed to?

    This is the second time that I've downloaded an album and one song off of it will play for 3 seconds and then skip to the next song. I've tried everything under the iTunes help and nothing has worked.  Any ideas?

    Why can't you delete it and redownload it?
    If still problem contact iTunes
    Apple - Support - iTunes - Contact Us

  • TS3474 newly downloaded songs only play for a few seconds

    My newly downloaded songs will only play for a few seconds.  How do I fix this so I hear the full song?

    Remove the track from your iTunes library and PC and redownload it again via iCloud.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • I downloaded an album and some songs only play half way then the next song starts. Any thoughts? Thanks

    I downloaded an Album from Itunes Store onto a Windows PC. Some of the songs play fine while others play about half the song and then skip to the next song. But, when I play the same songs from iCloud on my iPhone 4s, they play the whole song. So, why can't itunes play the song in full?

    This happened to me.  What you need to do is move the song and any backups to the recycle bin.  Then go to Itunes store and click 'Purchased' under Quick Links.  Go to the song you want and there will be a cloud next to it.  Click it and it will redownload.  It should download the full song this time.
    This happened to me yesterday when I bought a Volbeat album and again today when my brother bought a Rise Against album.  I hope Apple fixes this.  I just read about a question like this from back in 2007, so it's been going on for a while.

  • Purchased and downloaded song in i-tunes , it skips and gets stuck in spots . Am I stuck with it ?

    I couldn't find anyway to get in touch with anyone at I-Tunes for an answer . Not very good customer service on Apples part . Is there any way to get a replacement song from I-Tunes or do I have to just take my chances and purchase it over again and hope for the best .

    How to report an issue with Your iTunes Store purchase

  • I purchased  and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????

    I purchased  and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????

    Try download and install the latest iTunes 10.6.3 just reoleased yesterday and try out.

  • HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

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