Purchased and registered lightroom, now asking for serial number on startup

I purchased Adobe Lightroom 3 several weeks ago, and have used it without hassle since. However, today when I tried to use it, it told me I had four days left on my trial period and prompted me to enter or buy a serial number. Why is this happening when I already entered the serial code when I first bought it, and why can't I find my serial number in my purchases to re-enter it?

Hi,
Please get in touch with our support team for help in retrieving your serial number:
Contact Adobe Support
On the support page, select "I cant find my serial number" in the first dropdown menu.
In the second dropdown, select "My product isn't registered.."
You will then have an option to chat with a support representative. You can also call support by using the phone numbers mentioned on this page.
Thanks

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