Purchased app - Download failed from app store due to content protection enabled

Hi,
I purchased an app from the blackberry appworld web site. However, it did not get synced to my 9800 as content protection is enabled (by my company).
How do I download a .cod file so that I can manually add it? I am not sure I can get content protection disabled.
Thanks, in advance.
Kishore

Hi and Welcome to the Community!
Content Protection may be enabled by your corporate BES environment, and if you cannot turn it off on your BB, then your company is enforcing it. Doing anything that violates that setting would be doing something in contradiction to your company policies. You would need to talk to your company about changing that policy.
Normally, COD files can't be installed for 3rd party apps...you need the ALX files to perform the install:
KB04670 Install a third-party application with the Application Loader
Where to get the ALX files is a bit trickier...to my knowledge, no ALX files are available via AppWorld. Rather, you'd have to talk to the app developer to see if they'd be willing to provide you the ALX files. But, it may not work anyway...you may be prevented from installing even via this method due to Content Protection.
You really need to talk to your company admins to see what you should be allowed to do. They control, well, everything.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Purchased app - Download failed from app store due to content protection enabled

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