Purchased app will no longer sync

To summarize, I had to do a restore and one of the apps I purchased won't sync to the phone any more (unknown error occurred 0xE800002E) and the App Store asks me if I want to buy it (rather than offering it to me to re-download).
What should I do?

Hey pomorain!
It sounds like you have an issue with your installation of Mavericks. I would suggest that attempt to Safe Boot your computer first as a troubleshooting step to see if the issue can be resolved that way:
OS X Mavericks: Start up in safe mode
http://support.apple.com/kb/PH14204
If you are still experiencing these issues, you may want to try reinstalling your installation of Mavericks:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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I can no longer download apps that I buy. They are on my computer, they will no longer sync onto my phone. Yes, I DO know how to do it. They no longer will go onto my phone.

I can no longer download apps that I buy. They are on my computer, they will no longer sync onto my phone. Yes, I DO know how to do it. They no longer will go onto my phone.

Did some searches, but did not come up with anything regarding your specific issue (the original one, the grey 'waiting' problem is quite common). If no other ofrum users chime in, it is indeed time to contact Apple / iTunes Store support.
If you have not yet one so, Try to Reset your device. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).
You could also try to re-download one or two apps, just to see if anything changes. Log in to the iTunes Store, go to the Purchases section and download from the list of past purchases or free apps.
Sorry I wasn't of better help. Good luck.

My ipod nano will no longer sync with itunes since i have purchased an iphone 4s and synced it with itunes.

My ipod nano will no longer sync with itunes since i purchased an iphone 4s and synced the phone with itunes. When I plug my ipod into my imac, it does not even read or recognize my ipod. What do i do?

Are you using the original cable that came with Nano and not your iPhone's cable? Have you worked through the troubleshooting in this Apple support document?
http://support.apple.com/kb/TS1410
B-rock

I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are app installed that can not be determined. What should I do?

I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are apps installed that can not be determined. What should I do?

See these previous discussions:
not determined
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
installed apps could not be determined...: Apple Support Communities

Though my system is authorised with itunes to play purchased apps,but when i sync my system it says it is no longer authorised...then how do i install my purchased apps?

though my system is authorised with itunes to play purchased apps,but when i sync my phone with the system for installation of apps it says your system is no longer authorised....then how do i install my purchased apps?

Hello swethachavali,
Thanks for using Apple Support Communities.
Make sure that you are authorizing your computer with the same Apple ID that you used to purchase those apps. Please review the following article for more information:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Take care,
Alex H.

TS3697 I am receiving an error message(iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previously synced to your iPhone") I am trying to download pics from my computer to my iPhone. Any ideas? Peter

When I went to download some pics (originally taken with my iphone 4S) from my computer back to my iPhone I got the following error message: "iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previosly synced to your iPhone?"
Coincidentally, my wife just purchased an iPhone 4S and syncs to iTunes on the same computer.
Any ideas?
Peter

The "best" way to handle it, if you want to keep everything separate, is to create separate user accounts on the computer. make sure you log into your account on the computer before you attempt to sync your phone and log out when you're done using the computer.
Though it's possible to sync both of them to the same iTunes library, and even share an account for the iTunes store, you're inviting confusion and possible data loss (as you've discovered already). Best to just use separate user accounts on the computer. That also gives you the benefit of not polluting the other persons browser favorites, contacts, etc.

Another major Apple mistake - Outlook will no longer sync to iPhone 4

I have had my iPhone4 for almost a month now and it has os4.0.1 firmware. And my PC is running XP Pro with all updates as well as iTunes 9.2.1.5.
After missing several important meetings, I realized that changes made on either the iP4 or PC were NOT being synced. (And I thought it was just me forgetting to put stuff in Outlook or on the iP4.)
This has really put back my fear factor in Apple's ability to understand and support the business community properly. They had this problem back on iP3g with v2.2 firmware, but it was fixed. I began to rely on sync 100% for everything again.
Now, it's all gone down the tubes again. I've noticed the following:
1) any changes made to Outlook on PC or iP4 are not being synced on the other
2) many pictures on existing contacts have dissappeared on the iP4
3) pictures added back on iP4 frequently dissappear again after a sync
4) adding or changing contact pictures on PC are not synced to iP4 and existing picture is removed
I don't know if it's iTunes or the iPhone software. BTW, I installed os4.0.1 on my old iPhone3g and tried to sync. Guess what? It doesn't work.
However, I remember really giving the new iP4 (os4.0) a pretty good going over when I got it to make sure that things synced properly and I felt confident that nothing was broken. But since then I've updated to os4.0.1 and at least one update of iTunes since then.

ctter wrote:
coop42 wrote:
Ctter
Yes, I did read the title.
The sync was working between Outlook and the iPhone at one point.
The Apple supplied SW (OS and iTunes) changed, and the sync stopped working. If Outlook had changed, that probably would be where the fault lies, but because it’s the Apple supplied SW that changed and the sync stopped working, that’s the most likely cause of the problem.
Simple troubleshooting logic.
Notice that the OP did a further testing where he/she rolled back to an older version of iTunes, and the sync works with that version. A later version of the same (Apple) SW does not.
Fair enough. But at the same time, I have the lastest itunes version and the lastest ip4 OS and I am syncing my outlook with no problems. Maybe the OP's computer downloaded the lastest version of itunes incorrectly. Granted, I am not an expect in all these hardware/software technologies. I am just saying that the problems he/she was having could lie elsewhere and not with Apple.
Yeah, it's certainly possible, but given the situation, and the testing that the OP has done, not likely.
I just want Apple’s products to work. And I really don’t understand why some people can’t seem to deal with the fact that Outlook synchronisation is crucial.
Everybody want what they purchase to work. I could see their frustration when something does not work. People should come into these forums asking for help. It does not do any good to whine or play the blaming game. Like John said, we are getting tired of people complaining and whining about their products not working. If they have a problem, post the problem and we will try to help.
And, yes, I agree, people do come on here and complain, sometimes quite rationally, sometimes not. It's better to just state the problem and ask for help. The OP sort of did that, but the title was a bit inflammatory. I'd have probably titled it "iPhone 4 will no longer sync to Outlook", and left off the editorial at the beginning.
There's a level of frustration that can creep in here, of course. When something works fine for a long time and then suddenly stops working, (and especially if you miss business calls because of that problem) - it can push people over the edge.
I hope that this synchronisation issue does get fixed. I'd love to log in to the board one day and see that people have downloaded a new update (either to iOS or iTunes) and that they can now reliably connect between Outlook and their phone.
coop

IPhone 5s will no longer sync to iTunes now that I download iOS 8.1.2

iPhone 5s will no longer sync to iTunes now that I downloaded iOS 8.1.2 I get the message that it "failed to sync because the sync failed to start." Doesn't work with cable or over WiFi. Anyone else having this problem? Any suggestions?

Before connecting your device to iTunes to sync, double-click the Home button, and close all open apps by sliding up on the thumbnails until all open apps are closed. Then try the sync again.
Cheers,
GB

Since I upgraded to the new OS, my IPad will no longer sync

Since upgrading to the new OS, my IPad will no longer sync with Itunes. It says "The Ipad could not be synced because this computer is no longer authorized for purchased items that are on this ipad.
My computer has been authorized and nothing has changed except the update.
Help?

then if you have done all that then make sure your router firmware is up to date. then restore the device as new

My playlists will no longer sync to my iphone. How do I fix this?

My playlists will no longer sync to my iphone. I think it started after I updated to ios7 but not sure.
How do I fix this?

Hi,
Apple don't send receipt for free apps since a long time. If you referring to paid apps, you should got look at the email entered in your iTunes account.

After 5.0.1 update on iPhone 4 my phone will no longer sync.

After 5.0.1 update on iPhone 4 my phone will no longer sync. Keeps sitting there says "waiting for sync to start". Any ideas? It was fine before the update. I tried truning off the cloud but it made no difference. Tried on a different computer. Same thing.

I finally worked around Apple's problem. I synced my iPhone 4 phone with another computer. Lost my apps and music on the phone but still had my music database of almost 3,000 tunes. I then synced with another computer with the updated iTunes software they just sent out. Then had to rebuild my apps and music on the phone. I used Tune-Up plug-in to help with the music with covers and dupes, etc. It took me till 1 am last night but it's now working and syncing ok. I have about 1,000 tunes on the phone now, with no dupes and 95% of the cover artwork. Without Tune-Up it would take me a week to get the dupes out and covers for all the albums. I think the problems started when Apple tried to send the update directly to the iPhone rather than thru iTunes like they had always done before. I turned off the cloud and am syncing and backing up with my computer and home sharing is turned off. That method worked very well for the last few years. It seems like the combination of home sharing, the cloud and 5.0.1 software caused a lot of problems. Hopefully I have it under control now, or at least until the next software update. It was a major pita.

My 2nd gen IPOD touch will no longer sync with itunes.

My 2nd gen IPOD touch will no longer sync with itunes. it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted. Any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Then try restoring again.

Ipod will no longer sync to Itunes ??

My Ipod which Ive had for about 6 months has recently decided it will no longer sync to my Itunes so I cannot update the music. It recognises it is there and says it is syncing then comes up with the message 'The Ipod cannot be synced. An unknown error occured (13019)'
Any help would be greatly appreciated as Im going travelling next week and am fed up of listening to the same music!

Hello Amoebi,
And welcome to Apple Discussions!
Do you sync any other iPods with your iTunes library? I ask, because usually this error is only seen on iPod Touches and iPhones. Here is the Apple support document related to it.
http://support.apple.com/kb/TS2830
B-rock

IPod will no longer sync podcasts from iTunes store

Both our iPod and iPod Nano will no longer sync podcasts. We have downloaded new music, which will sync, but not the new podcasts from the iTunes store. iTunes indicates that it is syncing (which takes about 1 second) but the podcasts are not synced.
We have deleted all the existing podcasts and downloaded a single new one, with no change in the problem. We have tried both iPods and the result is the same.
We are running ESET NOD32 version 3.0 for Anti-Virus. We have checked with ESET and performed the exceptions that are known to cause problems with iTunes, and there has been no change, except that iTunes no longer freezes, which it previously did.
Hopefully someone out there can help us.

easiest way i have found to resolve the issue is go into itunes while phone is plugged in. you will have a list of tabs across, summery, info, ringtones, music. select music and where it displays sync music unselect that and hit apply in the bottom right (dont worry your music should be saved on the computer) once the sync is complete re check the music sync option. ive noticed this to work 95% of the time......hope this helps
I Hope I Was Able To Help You Or Solve Your Question.
Simmm

HT1351 my ipod classic will no longer sync any movies on latest version of itunes --- why?

Both of my iPods will no longer sync any movies. They always did before without any problem. I am using latest version of itunes. Any suggestions?

If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing!

Purchased app will no longer sync

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