Purchased apps not displayed under purchases?

I updated to iOS 7 and now my purchased apps are gone from the "App Store > Updates > Purchased" section... Luckily they were backed up to icloud, so I was able to re-install them by connecting to my Mac/iTunes... but now that they are re-installed they still don't show up under "Purchased"... Even if I download a new app, it doesn't show up in there.... so I'm not sure what will happen when an app has an update?
I tried to reset and setup as new thinking maybe there was an issue with the appstore software or something... but it didn't help.
Also tried logging out of iCloud/iTunes on the device itself and logging back in...
Any suggestions would be appreciated!

Thank you I think that could be the reason. When I check the apps details they do say compatible with iPhone but they don't show under iPhone apps in the App Store.

Similar Messages

  • Purchased Apps not appearing in purchased section!

    My iPad was recently wiped out.  As a result, I need to reload all of my apps from the app store.  When accessing the 'Purchased' section on the app store, my purchased apps do not appear.  The screen is blank.  If you randomly click on the screen, the individual app wll appear on a new screen.  However, I have a large quantity of apps to download, and I will not be able to do that for every app.  Help!

    There seems to be two problems with purchased apps not appearing. Both separate. For me, all I see is spinning circle until finally the app crashes. Everything else on the store works except the purchased app page. None of the posted solutions work for this type.
    Others seem to be able to fix their problems with either signing out of the store and singing back in while, for some, just a hard reboot works.
    Must be a bug somewhere that Only Apple can fix.

  • HT4483 All my purchased app are not shown under "Purchase" in Mac App Store

    Hi,
    All my purchased app's are not shown under "Purchase" in the Mac App Store window. I have changed computer and need to re-install some of my purchased apps on my new computer but cannot find them. Please advice

    Two things may be behind this.   I see you have changed your computer.   Did that entail you changing your ID?   And there is also the possibility they have become hidden.
    Mac App Store: Finding your purchased apps
    iTunes Store: Hiding and unhiding purchases

  • Purchased apps not appearing

    I have an iPad that has several purchased apps (specifically angry birds). I got an iPhone and angry birds is not available for transfer. What can I do?

    There seems to be two problems with purchased apps not appearing. Both separate. For me, all I see is spinning circle until finally the app crashes. Everything else on the store works except the purchased app page. None of the posted solutions work for this type.
    Others seem to be able to fix their problems with either signing out of the store and singing back in while, for some, just a hard reboot works.
    Must be a bug somewhere that Only Apple can fix.

  • HT203167 i set up iPhone as a new phone and just want to redownload old purchased apps not in list

    i set up iPhone as a new phone and just want to redownload old purchased apps not in the list ("not on this phone"). 
    a few apps don't exist and only exist on a computer with an old sync.
    i don't want to sync, but I want those apps again.
    if you can help, please let me know.   Thanks!
    Tony

    Transferring information from your current iPhone to a new iPhone

  • HT4743 Movie Purchases not displayed in "Purchases".

    Some of my movie purchases are not appearing in "Purchased" on my Apple TV.
    Any idea how to fix this?

    Hi JeremyChubb,
    The only thing I'd check is the account that purchased the content is the one that is signed in to the Apple TV.  Barring that, then I would suggest letting iTunes know via the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Take care,
    - Ari

  • HT4009 I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and I need to have the funds refunded.

    I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and need to have a refund!

    http://www.apple.com/support/contact/

  • Purchased apps not appearing in history

    Hi everyone,
    I am  writing you concerning a problem I have encountered with several apps on  the appstore that, despite being bought, persistently refuse to appear  on my list of purchased items. I have tried downloading them with  different devices, even those that belonged to friends of mine, and the problem remained. It was impossible to find  the apps in the purchase history.
    The apps in question are the following:
    - Phantom seeds
    - Juniper's Knot
    - The Raven by Edgar Allan Poe
    - Ghost Trick : phantom detective
    - Ace Attorney : Phoenix Wright Trilogy HD
    - Pictures at an Exhibition -Free Adventure Gamebook
    - London Detective Story - English Version
    The common element amongst all the above apps is that they are free  (some of them do have IAPs however). My problem is that if the apps are  ever removed from the app store, I will have lost access to the content  I have purchased.
    Please feel free to try to download these apps on your idevices and you will see that they do not appear in the purchase history.
    Do you know how this issue can be fixes? The developers have declined responsibility and referred me back to Apple's customer service.
    Thanks in advance for any advice.
    Best,
    P

    There seems to be two problems with purchased apps not appearing. Both separate. For me, all I see is spinning circle until finally the app crashes. Everything else on the store works except the purchased app page. None of the posted solutions work for this type.
    Others seem to be able to fix their problems with either signing out of the store and singing back in while, for some, just a hard reboot works.
    Must be a bug somewhere that Only Apple can fix.

  • I was watching a movie and was kicked out.  Now it doesn't show anywhere - not even under purchased movies.  Where is my movie?

    I was watching a movie and was kicked out?  The movie does not show under purchased.  I went to settings, itunes, check for rentals and nothing happened.  I have disconnected it to.  Where is my movie?????

    If the reset doesn't work:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • I am signed to the VPP and need to know if I can purchase apps on mass via purchase order

    I am signed to the Volume Purchasing Programe (VPP) and need to know if I can purchase apps on mass via purchase order as a credit card payment will not be possible.
    Thanks

    If this is the business VPP, no, apparently not. The information from Apple says "Corporate credit card or PCard to purchase apps".
    Regards.

  • I can't purchase apps it says "your purchase cannot be complete" how do I fix this?

    I can't purchase apps it says "your purchase cannot be complete" how do I fix this?

    Hi,
    Go to Settings > iTunes & App Store > Apple ID > View Apple ID > enter your password > set Country/Region to US if your account was created in the US.
    Hope that helps.

  • Purchases are not listed as purchases

    I recently started to use Itunes again (after my original computer stuffed up), on it I had 253 songs of which about 50 were purchased songs, and many more from CDs etc. I also had them backed up onto a USB, now I managed to get all of the music off the Ipod nano and into Itunes then I went about trying to back all the music up onto a external hard drive, and thought about moving the Itunes media library original location.
    I then found out that I had many duplicates of my songs, I then proceeded to fix that problem when I the noticed that the 50 songs that I had purchased are not recognised as purchases in Itunes but are still on my Ipod and can still play. It is the only place where I can find them.
    Also when connected to Itunes a error message pops up saying that the 50 songs in question cannot be synced to the Ipod because they cannot be found
    How can I transfer my 50 purchased songs from my Ipod to Itunes when they arent listed as being purchased in the first place.
    Help with this would be awesome.
    Thankyou.

    Store support is only by e-mail. Pick the appropriate link from the following to notify the store.
    http://www.apple.com/support/itunes/store/

  • HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

    I updated my phone and all my music, including rigntones went away. I was able to recover my songs under purchased. My ringtones are not showing under purcahsed. How do I get my ringtones back?

    I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

  • Purchased videos not displaying on new iPad

    Hello,
    Recently upgraded to an iPad Air this weekend from an iPad3.
    The setup assistant was run on the Ipad Air, and I restored to it from my most recent iCloud backup. I noticed after the restore from backup that for some reason, the Videos app on the Air is not showing all of my purchased videos, just a couple that were locally downloaded.
    I do know about the difference between items purchased but not downloaded and items fully downloaded to the device; the iPad 3, which hasn't been factory restored yet, is doing the expected iOS7 behavior with Show All Videos enabled in the General>Settings>Videos, and also Show All Music and Videos enabled under ITunes and AppStore. As far as I know, all of my purchased music did download and is available in the Music app, and if I go to the iTunes store and select Purchased, the videos are showing there, just not in the Videos app.
    Both iPads are running the current iOS build (7.0.4), and both settings above are enabled on the new iPad as well, but the purchased items do not show in the app even with these enabled.
    Anything else that I can check for or try, or is this an iCloud-related bug?

    I got mine to work, finally.
    Things to check:
    1. Verify that the Apple ID used during setup (or being used for in your settings for both iCloud and the iTunes store) are correct. In my case, the AT&T customer rep used all lower-case in my Apple ID. No ID match, no authentication. No authentication, no communication with the ITunes Store servers, so no ability to see purchases in the cloud. (Rule of thumb - always check the csr's work afterward).
    2. If the AppleID is correct, log out of your iTunes account and iCloud on the Ipad and log back in.
    3. Power down and restart the iPad.
    4. Other than that, verify that the 'show all' settings are enabled.
    I did this right before sync'ing music from my iTunes library on my computer (that hadn't been working either), so iTunes (on the computer) also prompted me to re-enter my AppleID and password there - strangely enough, it also fixed the sync'ing problem.
    Hope something in the above helps.

  • Itunes will not display amazon purchases

    iTunes will not display songs I purchased from Amazon and others, it also will not automatically play them when I shuffle "Purchased".  They are in the library because when I search for them I find them.
    Any help greatly appreciated.

    Hi,
    You stated that you found them when you searched your library - create a playlist from selection.
    Jim

Maybe you are looking for