Purchased apps won't appear in iTunes, even though they are in my account

Hi.
I switched to Windows 7 (clean install), installed iTunes and my purchased iTunes apps won't show up, neither in the library nor in the left hand column where you can sync with the ipod (touch). And yet the programs do appear on the list of purchased programs when I look into that on my account.
One thing is peculiar: iTunes states that this is my 3rd of 5 allowed PC's (and it used to say my 2nd of 5 while running the same PC with Vista).
Is there any way to re-get these programs (and updates!) back active?
Thanks in advance,
Hans Timmermans

Did you back up those apps before you did the clean install of Windows 7 and then copy them back into iTunes? If not, then they won't be there on the system so they won't show up. You need to either restore those apps from your backup or go through the purchase process again for each app; if you purchased them once, you won't be charged a second time even though it will look like it will until you actually download.
iTunes states that this is my 3rd of 5 allowed PC's (and it used to say my 2nd of 5 while running the same PC with Vista).
This is often the case when you reinstall the OS without deauthorizing the computer from the iTunes Store first. Take a look at this Apple support article; it may help:
One computer using multiple iTunes Store authorizations

Similar Messages

Not all my songs are showing in itunes even though they are in the Itunes Media file directory

Not all my songs are showing in itunes even though they are in the itunes Media Dir. I have spent hours trying to find out why so I moved the songs out of the Music/itunes/itunes media and uninstalled itunes. I then restarted my pc and re-installed itunes. When I opened itunes the same songs are still there (but cannot be played as cannot find location) even though I have not put anything back in the itunes media dir. To me there seems to be a refreshing problem as itunes is not looking at the directory even through the advanced preferences area is mapped to the correct area.
Help please.
Thanks

Apple's official advice on duplicates is here: Find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership, or that sometimes the same file can be represented by multiple entries in the library and that deleting one and recycling the file will break the other.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
See also Make a split library portable for some thoughts on best practice when it comes to organizing the library and media files.
tt2

Can't get transferred songs to appear on player even though they are in the right folder on new computer

I have moved music from old computer to new one through externaI drive. They are in the proper folder for Itunes to find them (I did authorize the new computer) but they do not appear in the list when I call up nItunes. I did try to import them through the add fule to library, but it only seems to work one siong at a time. I want to add rhem all at one time.

Was the ENTIRE iTunes folder copied, just the iTunes Media, or just the media files themselves?
If properly moved, there should be no issue.
Assuming the ENTIRE iTunes folder was moved:
Close iTunes.
Hold SHIFT and launch iTunes. Continue holding SHIFT until the locate or create a new library option is presented.
Point iTunes to the correct location for the iTunesLibrary.itl file, this will be the folder that was copied from the old computer.
Everything in iTunes on the new coputer should be exactly as it was on the old computer.

Purchased movies no longer showing up in my itunes, even though they are in my past purchases.

I am trying to figure out why movies I purchased (not rented) are no longere in my library. There are quite a few of them missing. Any ideas on how to get them back?

In the Event mode use the View ➙ Sort ➙ By Date ➙ Decending menu option. Then the latest imports will be near the top of the Event window (depending on when the photos were taken of course).
Or Control-Click on one of the thumbnails in the Last Import album and select Show Event from the contextual menu:
OT

I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files the error message is could not be opened. The movie's file format isn't recognized. " Any help or are they corrupted

I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files, the error message is "could not be opened". The movie's file format isn't recognized. " Any help or are they corrupted?

Sounds to me like the file is probably corrupt. If you had hard drive corruption or damage, that could easily result in recovered files not being fully intact. If you were trying to recover accidentally deleted files, it's possible they might have been partially overwritten before recovering. There are never any guarantees with file recovery.
Without more information on the circumstances that led you to try recovery, it's hard to give advice on what to try from here. You could always try another file recovery tool, like Data Rescue 3. Just be sure you're taking appropriate precautions when doing recovery. See Recovering deleted files.

I am having problems with my ipod syncing all of my videos to my ipod from my itunes playlist, it will only sync about half even though they are all checked

i am having problems with my ipod syncing all of my videos to my ipod from my itunes playlist, it will only sync about half even though they are all checked

I assume there is more than ample space remaining on your iPod to hold all the videos? Are you getting any error messages during the sync process?
Do all of these videos play okay in iTunes? Is the sync only checked songs and videos option enabled from under the iPod's Summary tab?
What other setting do you have enabled from under the iPod's video configuration tab in iTunes?
B-rock

How do I access the cloud and moreover, why are my pictures not on my Itunes, even though they're backed up on the cloud?

In trying to sync my Iphone 4, I noticed that none of my pictures are not my Itunes, even though they've been backed up on the Cloud. My Itunes also states that I'm over my space by .4 GB although my phone says i still have 2.7 GB of space left. I'd like to delete my pics off my phone, but not until I know they're backed up properly. Any help would be greatly appreciated!

photos taken on your iphone and show up in photostream on your ios device can be automatically downloaded to your computer.
if you have a mac, the photos in photostream automatically download into your iphoto application
http://www.apple.com/icloud/setup/mac.html
if you have a pc, the photos in photostream can automatically be downloaded into a folder called "photostream" in your photos folder on windows.
http://www.apple.com/icloud/setup/pc.html
you no longer are required to ever hook up your ios device to your computer to extract photos again (you will have to if you want to get videos off of your iphone). Simply connect your computer to the internet at least once a month, and all photostream photos will download into the proper place (outlined in the above links).

My mac won't find my express wirelessly even though they are in the same room?

my mac won't find my express wirelessly even though they are in the same room?

Please provide us with more details on what it is that you are trying to do with the AirPort Express.
We need basic information like the type of computer that you are using and the operating system that is installed.
What will the Express do on your network when it is operating correctly?

Songs are not showing up in playlists even though they are there

songs are not showing up in playlists even though they are there

If you've downloaded them on the iPad then they should be in the Videos app - iTunes on the iPad is just the iTunes store (the Purchased tab shows what content that you can re-download from the store and rentals can't be re-downloaded, and non-rental films can only be re-downloaded in some countries).

Why does Indesign say I have missing fonts even though they are in my packaged document?

I use CS4 on my pc at work, and always package my files, as I have always done on my mac at home, to keep the links and fonts together so that when I send someone a folder, all of the fonts and images work. For some reason, the packaged graphic designs (created on a mac) that are being sent to us from our graphic designer, all of my fonts are lost - even after having purchased the main one that we use - Gotham - to prevent this from happening. This also occurs with any designs that I package and send out to others in our office. I always have to relink the Gotham fonts, and I cannot retrieve the formatting for the fonts that we don't have, even though they are packaged.
We are considering purchasing a mac for me to use in the office, but I'd like to make sure that it is not user error before we proceed.
Any ideas would be wonderful. I never had this problem with my mac at home with packaging, and it has me confused and frustrated at work.
Thanks!

Since CS6 is the current release, upgrading to CS5 is a near impossibility, and EVERYONE will need to upgrade in lockstep or you'll be worse off than you are now with users of your newer version creating files that cannot be opened by users of CS4 (and your CS4 packages won't automatically install the fonts in the documents in the later versions without manually changing the names of the packaged fonts folders).
As far as font formats, if you are going to collaborate cross-platform, the font of choice is OpenType, which is 100% cross-platform compatible, and second choice is Windows TrueType which also can be installed on Mac OS X (so, essentially, also cross-platform). Last choice would be to use Windows Type1 which can be installed in the private InDesign Fonts folder in the Mac applications folder and will work in ID, but nowhere else. Any of these would allow everyone to use the same fonts, presuming you all purchase the same versions. Purchasing Windows versions and Mac versions of the same font usually works, but there may be little surprises, and you probbly don't want that.

HT201274 I am unable to transfer my songs from my ipad to my iPhone even though they are both registered to the same apple Id

I am unable to transfer my songs from my ipad to my iPhone even though they are both registered to the same apple Id

How are you trying to accomplish this? You can't transfer media directly from one iDevice to another. You should be transferring your purchased items to your iTunes library on the computer you sync them with, then syncing them from there.
You should be able to re-download media from the iTunes store using the same Apple ID used to purchase it to begin with.

Location services don't work even though they are on

My location services do not work even though they are switched on. When I ask Siri something that requires my location it tells me to turn on location services and Siri but they are already on.

For location the iPod uses the location nearby wifi routers that are in Apple's data base. You do not have to be connect to the router.
Thus, it appears that the router the iPod is using does not have the correct location in Apple's database. Apple continuously updates their database based on data it obtains from iPhones. No one has found a way to tell apple to correct/add a wifi router to their database.
To test this, go to another location/another network like Starbucks and see if location work there

HT2953 i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?

i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

Why users are not able to see certain printers even though they are in the Airgroup server table

Q: Why users are not able to see only certain printers even though they are in the Airgroup server table ?
A: In certain scenarios we may notice printers come up under the server /cache entries on the controller.
However when an airgroup user does search for printer, they may not see all the printers, certain printers may be not visible .
This is because the service IDs sent by the user in the MDNS query are not broadcast by these printers
In the below capture the Ipad sends query for service id "_universal_sub_ipp_tcplocal" and "_universal_sub_ipps_tcplocal" and hence the controller will
respond with the printers that broadcasts these service ids.
Non–Visible printer :
_printer._tcp.local PTR IN 7200 10.125.30.223 5820.05 Wed Mar 18 13:24:26 2015
_pdl-datastream._tcp.local PTR IN 7200 10.125.30.223 6112.25 Wed Mar 18 13:24:26 2015
_ipp._tcp.local PTR IN 7200 10.125.30.223 5888.15 Wed Mar 18 13:24:26 2015
_http._tcp.local PTR IN 7200 10.125.30.223 6293.88 Wed Mar 18 13:24:26 2015
NPIED487E.local A IN 240 10.125.30.223 194.43 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local SRV/NBSTAT IN 240 10.125.30.223 209.87 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 205.14 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 197.18 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 196.42 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 208.15 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._pdl-datastream._tcp.local SRV/NBSTAT IN 240 10.125.30.223 207.35 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._pdl-datastream._tcp.local TXT IN 240 10.125.30.223 200.64 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._ipp._tcp.local SRV/NBSTAT IN 240 10.125.30.223 209.44 Wed Mar 18 13:24:26 2015
Visible-printer :
_printer._tcp.local PTR IN 4500 10.125.26.29 3745.82 Wed Mar 18 13:24:51 2015
_universal._sub._ipp._tcp.local PTR IN 4500 10.125.26.29 3694.14 Wed Mar 18 13:24:51 2015
_ipp._tcp.local PTR IN 4500 10.125.26.29 3628.81 Wed Mar 18 13:24:51 2015
_pdl-datastream._tcp.local PTR IN 4500 10.125.26.29 3616.14 Wed Mar 18 13:24:51 2015
_http._tcp.local PTR IN 4500 10.125.26.29 3793.56 Wed Mar 18 13:24:51 2015
XRX9C934E25C52D.local A IN 120 10.125.26.29 355.03 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._printer._tcp.local SRV/NBSTAT IN 120 10.125.26.29 130.45 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._printer._tcp.local TXT IN 4500 10.125.26.29 3670.33 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._ipp._tcp.local SRV/NBSTAT IN 120 10.125.26.29 389.55 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._ipp._tcp.local TXT IN 4500 10.125.26.29 3640.60 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._pdl-datastream._tcp.local SRV/NBSTAT IN 120 10.125.26.29 210.97 Wed Mar 18 13:24:51 2015
In order to learn other printers we may need to use specific app provided by printer vendor on the client or configure the printers to send these service IDs.

The net 451 issues made it not work after a while but it affected the entire RWW site not just remote access:
http://blogs.technet.com/b/sbs/archive/2014/01/13/troubleshooting-an-unexpected-error-occurred-message-when-using-remote-web-access-to-connect-to-computers.aspx
Careful if you try and uninstall it, you'll need to put back net 4.0 and reconfigure some stuff.
Did it ever work?
Make sure the users have installed the certificate they need and turn on compatibility mode in IE (also make sure IE isn't locked down and disabling activeX).:
https://technet.microsoft.com/en-us/library/dd701173%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
-- Al

Why is it that some songs get listed on their own even though they are part of an album?

Why is it that some songs get listed on their own even though they are part of an album? They are always songs that I had on my computer not imported from a cd using iTunes. I have verified that all the info is correct and matches the other songs in the album. Sometimes I can check the "compilation" box on all the songs in the album and that will put them in order and in the same listing. I'm pulling my hair out trying to figure this out.

Good One CL.
What I did in this case is select all the songs in the album and select Get Info and see if Album Artist and Album and Sort Artist and Sort Album Artist and Sort Album are the same.

Purchased apps won't appear in iTunes, even though they are in my account

Similar Messages

Maybe you are looking for