Purchased but says Trial expired

I purchased adobe photoshop elements 12 and loaded in in my PC. When I went to open it the next day, the prompt said "Trial Version Expired" and asks me if I wanted to purchase. How do I get it to open?

Welcome to the forum.
Unfortunately, this is the Photoshop Forum, and Photoshop Elements has a separate, active and helpful forum.
I will Move your post there, and your link and any e-mail subscriptions will follow.
Good luck,
Hunt
[Moved to Photoshop Elements Forum]

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I used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any id

i used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any ideas on what i can do? i payed already

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have an active subscription but everytime I open the program it says trial expired. I have installed, reinstalled, and installed again. I have also installed the windows registry patch.

I have an active subscription but everytime I open the program it says trial expired. I have installed, reinstalled, and installed again. I have also installed the windows registry patch.
It wouldn't install for nearly 5 times I tried to do this. Now it's finally installed again but it won't budge past the trial version. I click BUY NOW but then it says "error you already have a subscription" then it times out and just stays on the Trial Expired page.

Hey kushlar,
Please log out from your Adobe application and login again.
Once you launch Acrobat and get error saying trial expired, you will find an option saying 'license this software'.
Select this option and enter your credentials.
Now check and let me know.
Regards,
Anubha

I purchased a new monthly-paid subscription for 1 year(light room).i uninstall it from my desk top and try to install on my lap top. keep getting error saying trial expired.live chat is not going through and i am struggling to get it install.

I purchased a new monthly-paid subscription for 1 year(light room).i uninstall it from my desk top and try to install on my lap top. keep getting error saying trial expired.live chat is not going through and i am struggling to get it install.

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
PS - you did not need to uninstall from your desktop to install on your laptop
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscription activations may not be in use at the same time

I have paid for adobe cloud but now it says 'Trial expired'

I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.

Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree

Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me. It acknowledges that it is already purchased but says it is already donwloaded. It is not.

Purchased items not in library but itunes says it is already downloaded. It is in my i-phone library but when I try to download ot computer, it will not let me. It acknowledges that it is already purchased but says it is already donwloaded. It is not.

Having same problem, DId you ever figure out a solution

Why does my indesign say trial expired when i just paid a monthly fee

I paid a monthly fee for Indesign and it still says trial expired how do I update this to login and use my program

Please refer below link :
https://forums.adobe.com/thread/1820673

Photoshop CC says trial expired

My Photoshop CC says trial Expired. I am showing my account as active and being charged for it. I have downloaded all updates and am current. I try to lisence software and it says I am not connected to the internet as I know this is not true as I m sending this letter. I tried the chat and they say they are transferring me to the techincal dept and no one comes to help. What do I do so I can get what I am paying for.

Just tried those instructions Chris and it still comes up with the same thing that my trial has ended. I can get into Photoshop CS6 as a stand alone. However Lightroom just prompts me to get into CC and of course that turns out as a dead end. On top of all that when I try to liscence the software I get a message that I am not on connected to the internet. Really wierd stuff going on. What is the best way to get a hold of someone from the activation group?

DW CC says "Trial Expired"

I have e mail confirmation that I am signed up, with credit card on file, for 12 months of DW CC. Now I cannot use it as it says " Trial Expired"
What do I do?

Moved to the Adobe Creative Cloud forum, which is monitored by Adobe staff.

I just bought creative cloud, however premiere still says Trial Expired.

I used the premiere trial until it ended and then bought creative cloud. Premiere still says trial expired and I have tried logging in and out and I made sure all my information is correct on my account.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
Thanks for reading!

Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later
Contact Customer Care
Mylenium

Running Photoshop Lightroom CC trial 3rd day, software is working, but Lightroom Mobile says Trial Expired.

Perhaps from a trial about a year ago. I do have 5.7 license. How do I get Mobile working for trial?

if a trial expires early there's nothing easy to do.

Trial for Master Collection says "Trial Expired" after I just downdloaded.

I just downloaded Abode CS4 Master Collection Trial Version and all the programs in the suite except CS4 Photoshop (64-bit) say "Trial Has Expired". PhotoShop (64-bit) comfirms I still have 29 days left. I am running Win 7 (64-bit) Professional. Please help thanks.

We can't. Once the clocks goes, it's gone.
That said, this is the type of thing that might happen if you don't install the 32 bit apps in the Program Files (x86) folder.
Bob

Lightroom mobile says trial expired

Hi all,
I've already read a couple posts on the forum about Lightroom mobile telling trial expired, no fix found yet.
So i'm subscribed to the full adobe cc program but i'm unable to use lightroom mobile because its telling me my trial expired, i checked my licence its creative cloud, not a perpetual license, so thats supposed to be good.
Already tried restarting my mac and lightroom, signed out and in again but nothing seems to work..
Can someone help me?
Casper

Looking on slim.nl site I see a CC-for 132,00 price and the only reference to Mobile I see is this (translated to English using Google):
"In addition, you also have the right to different mobile apps such as Photoshop Mix"
It is not clear the LR Mobile is included in this set of apps or not. It is possible that LR Mobile uses more CC storage than some of the other apps and is not included, but this is just speculation. You might ask the slim.nl people if LR Mobile is explicitly included or not.
FYI, when I log into adobe.com and click Mobile on the menu there are quite a few apps listed, LR Mobile and Photoshop Mix being two of them:
Adobe mobile and tablet apps | Adobe Creative Cloud
It may be that you need to talk to Adobe Customer Service and see if your AdobeID is linked with a product suite that include LR Mobile or not--if that is something they can tell from there side. Users on the forums have no access to that type of information. I'd suggest using the Chat for Adobe CS if you have it available in your location.

Cloud version of Acrobat repeatedly saying Trial expired and stops working. [was: hi]

my acrobat subscription worked well for 6 months but for weeks now, despite monthly payments routinely taken, free trial expired keeps appearing and cannot create pdfs. I don't want to cancel, just want the function already paid for. Chat never available and forum suggests phoning not a rewarding activity. My product list is empty with no serial via email. Any ideas please?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Purchased but says Trial expired

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