Purchased cant be completed unable to download in the apps store

purchased cant be completed unable to download in the apps store why it is happen..help

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings.iTunes and App stores and sign out and sign back in
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Try when connected to another network
- Wait it may be an Apple problem

Similar Messages

  • Why cant i find Mountain Lion download in the APP store?

    why cant i find Mountain Lion download in the APP store?

    They usually remove the previous version. If you need to purchase it, contact the App Store.

  • I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

    I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I am unable to download from the App Store or the iTunes Store.  When I get to download button, it just reverts back to the beginning.

    I am unable to download from either the App Store or the iTunes Store.  When I get to the download button - it reverts back to the beginning.  All my settings are good.  There is no error message.  Does anyone have any ideas?  (I also tried shutting down) Thanks, in advance.

    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I tried to download from the app store.  It will not download.  It shows up under "other purchases" but the action button is blank.  I have tried to re-download it and it won't let me do that either.  Any suggestions?

    Mavericks will not download from the app store.  It shows up under "other purchases" but the action button is grey and will not allow me to install, uninstall or redownload.  I meet the system requirements but nothing is working.  Any help would be appreciated!

    There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
    I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
    Anyways, thanks for your suggestion. 

  • I cant do a download In the app store with iOS 6

    My iPad 3 have nos da iOS 6 but now i can't do a download form the app store... After i put the password my iPad ask me for tree questions of security... After that it says that my session is over.... I Need Help!

    You want to write a review about Mountain Lion? I'm not sure that you can write about the OS at the app store - it's not an app. Or are you talking about the online Apple store? If you want to send feedback to Apple, you could use this:
    http://www.apple.com/feedback/macosx.html

  • Sign in to download from the App Store screen has the wrong Apple ID- grayed out. How can I change it?

    When I have a software update notification and I go to the 'Updates" tab of the App Store and click 'update',  the flash screen 'Sign in to download from the App Store comes up the the Apple ID is wrong and grayed out so I can't change it.  Where is the bogus Apple ID stored? How can I 'ungray' it to make it editable?
    I'm running Mavericks 10.9.4 on an IMAC 2.5 GHz Intel Core i5.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • TS1702 I downloaded from the Apps.store a game named 'Ninja Run'. When I was playing this game, I got out and then received a message,'"Do you want to buy 5 revivals for Rs.170/-?". When I clicked the "Buy"

    I downloaded from the Apps.store a game named,"Ninja Run". When I was plkaying the game, I got out and a message appeared, asking me whether I would like to buy 5 revivals for Rs.170/-. When I hit the,"Buy"button, I was asked to confirm my Credit card details. I confirmed it and was asked to enter the Security Code. When I did so,, a message appeared telling me that the Security Code was invalid and the purchase could not be completed. When I continued the game and got out again, the message appeared again asking me whether I wanted to buy. Thinking that my purchase was not completed, I again hit the,"Buy" button. Nothing happened. I continued the game and when I got out, I received the same message and obliged accordingly. This went on for three or more times. By this time,however I got confused and quit the game. All these things happened on 6th September 2013. The next day,I was shocked to see 5 receipts from the Apple Apps.store in the In Box of my email account,each for Rs.170/-
    totalling Rs850/. Worse still, when I played the game the next day and got out and asked for a revival, would you believe it, I was again asked whether I would like to buy 5 revivals for Rs.170/-.
    Thus,I ended up buying a game for Rs.850/- while the actual price is only Rs.170/-,and not even able to play the full game.
    Could anyone please tell me whether I can get a refund of Rs.680/-,the extra amount I  paid for this game.
    I will be much thankful to anyone who can guide me and help me claim the refund. Thank everyone.

    For customer service issues, go here...
    https://expresslane.apple.com/Issues.action

  • Cannot download from the App Store

    I have tried many things:
    Used the Activity Monitor to stop "storeagent"
    Terminal to:
    rm -r ~/Library/Caches/com.apple.appstore
    rm -r ~/Library/Caches/com.apple.storeagent
    rm ~/Library/Preferences/com.apple.appstore.plist
    rm ~/Library/Preferences/com.apple.storeagent.plist
    rm ~/Library/Cookies/com.apple.appstore.plist
    Sign-out/Signed back in iTunes/App Store
    Changed password for iTunes/App Store
    Verified Account including Credit Card Info
    Repaired Disk
    Repaired Permissions
    Reloaded Mountain Lion (ML)
    Verified Programs (ML, iTunes) were up-2-date
    Disabled anti-virus software
    Disabled Firewall
    I can purchase Apps or purchase songs from iTunes; just cannot download.  I get "An error has occurred" (on Purchases Page)  I get an alert when downloading from the App Store to go the Purchases Page and try downloading. 
    This is on my MacBook Pro running ML. (v.10.8.2)  I can sign into my account using my wife's MacBook Air and download all day in either iTunes or the App Store.  I can also download with my iPad.
    I really am at a loss.  There may be more that I have done but right now I am burnt out and tired of this.  Apple Support has been no help.
    I would greatly appreciate any help.
    Tks in advance.
    --Sam

    Forgot to add tried changing the time ahead and retry and set the time back correctly.
    --Sam

  • Why is when I try to download from the App Store, it says "The application cannot be downloaded." I do have an ID account and my software has been updated.

       Hello there, I'm new to the Apple world, and I'm still learning my way around.
    Why is when I try to download from the App Store, it says "The application cannot be downloaded."
    It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?

    There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
    I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
    Anyways, thanks for your suggestion. 

  • Pages downloaded from the App-store refuses to save: Permission denied. How can I download a new one?

    Pages downloaded from the App-store refuses to save: Permission denied. How can I download a new one? Please Advice .

    Is the computer yours, and are you the Administrator or a user with administrator rights? Are you allowed to install software on the computer?
    Check your "purchased" list. Pages should show there, and if it's not installed it should read "install" next to it.
    Have you tried another mac? You can install the purchased software on another Mac by using your AppleID that you purchased the software with on the first mac.
    And yes, kerropas se viesti

  • TS1702 i have a game called dino island that i downloaded from the app store it wont work it closes when i click on an island

    i have a game called dino island that i downloaded from the app store it wont work after i click on an island why can you help?

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • I am unable to connect to the App Store with my 11" MacBook Air.

    I keep getting a notification that says an OS X update is available, but when I try to connect to the App Store to download it, I get a message that says, "Unable to connect to the App Store at this time. Please try again later." I have downloaded OS X updates from the Apple site, but I am still unable to connect to the App Store. Can someone give me advice on this? Thank you.

    Did you updated your iPhone lately?

  • HT2404 Mountain Lion will not download through the apps store.  It shows up in Launchpad, but when the screensaver goes on and I enter my password and my desktop shows up, it has disappeared from launchpad.  I have set my energy saver controls appropriate

    Mountain lion will not download thru the apps store.  It has been purchased and redeemed.  I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow.  I have set the display to go to sleep (which I have set so I have to sign in again).  When I sign in again, Mountain Lion OSX has disappeared from the launchpad.  I have tried this several times.  I do have Norton Internet Security on my Mac Air.  I turned off the idle time scan on the Norton and tried again.  Same results.  Anyone?

    Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
    But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)

  • How can i download lion from 10.6.8 because I can not find the download on the app store?

    How can i download lion from 10.6.8 because I can not find the download on the app store?

    The only way you could get Lion for free was if you had purchased a new Mac within a certain number of days before Lion's release. Buyers could then get a free upgrade to Lion. That offer is long gone. Otherwise, it's never been free.
    Mavericks, 10.9.x is the first OS Apple has ever released for free to everyone (who's Mac can run it).

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