Purchased Captivate 8 for my MAC. I get installer failed to initialise every time I try to install.

I have successfully downloaded Captivate 8 several times. Each time I try to install on my Mac, I get the message that the Installer Fails to Initate. I tried the trial as well. Please help me. I am using the subscription service if that makes a difference. I have a Mac with 16 gig ram and 3.4 I7 processor.

Hello,
Welcome to Adobe Forums.
Which version of MAC are you using ?
Do you have any other Adobe product installed on your computer ?
What is the size of downloaded file ? (Captivate 8 trial installer)
Thanks,
Vikram Gaur
Adobe Support

Similar Messages

HT1222 Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?

I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
You need to backup your computer then uninstall I-tunes and reinstall itunes.
Delete iTunes
Deleting iTunes is not recommended unless you know what you’re doing.
Launch Terminal from the UTILITIES within Applications
Type the following commands:
cd /Applications/
This brings you into the Applications directory, the next command deletes iTunes itself:
sudo rm -rf iTunes.app/
Enter the Administrator password to confirm
There is no warning or confirmation other than entering the admin password, iTunes will immediately be deleted, effectively uninstalling it from the Mac.
Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
http://www.apple.com/itunes/download/

Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?

Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?

I believe that system has a hall sensor on it to detect when the lid is closed so it can put the system to sleep and/or disable the monitor so it can be used with an external monitor only. If the sensor is marginal or has a bad cable, it may intermittently cut the monitor on and off, and may likewise put the system to sleep. One way to check would be to plug in an external monitor and if the laptop's screen cuts off or doesn't show up, start using the trackpad and press on a non-typing key like the shift key. If the external display suddenly pops and becomes active while the laptop display remains black, it's probably a problem with the sensor or the cable/connection. You might be able to fool the sensor into kicking on and off by moving a magnet over it. It's located on the left had side of the base with the unit opened up, and right over the audio output plug.
I know of some people that put a small magnet right over the hall sensor's location so the laptop display turns off and they use the system with an external monitor, keyboard, and mouse. If fooling with magnets, make sure they're small and don't get them close to the hard drive because a strong magnet can wipe them out.
I don't know if this will help you much, but it might.

Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

TS1369 since downloading updates for itunes I get MSVCR80.dll error message every time I try to access itunes?

Since downloading updates for itunes I get MSVCR80.dll error message every time I try to start i-tunes. can anybody help please.

Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M.

Every time i try to install itunes on my laptop for windows i get the message''key not valid for use in specified state'' any clue? '

every time i try to install itunes on my laptop for windows i get the message''key not valid for use in specified state'' any clue?

For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I have an Iphone 3gs. I can't get it to sync. Every time I try I get the response 'waiting for changes to be applied'. I've tried doing a reset but it still won't sync. Any ideas?

I have an Iphone 3GS. I can't get it to sync. Every time I try I get the response 'waiting for changes to be applied'. I do not have voice memos. Any suggestions?

This is a user forum, not a channel to address Adobe. As your fellow users and volunteers, we'll be happy to help you if we can.
You can download the CS6 trial version just like anybody else.
Once you download it, you can install it, input your serial number, register it and apply all necessary updates.
An alternative, if you know how to access your Adobe account, under My Products you'll find your Photoshop CS6 registration, next to which you should find a link to download CS6 if you originally bought it as a download

Why can't I use WebCT chat with my computer? I get the 'spiral of death' every time I try to type in my chat. I have a feeling it has to do with compatibility issues between Java and Tiger.

Why can't I use WebCT chat with my computer? I get the 'spiral of death' every time I try to type in my chat. I have a feeling it has to do with compatibility issues between Java and Tiger.

Hi Elizabeth,
Do your Mac meet any of these requirements?
http://www.wvnet.edu/services/webct/requirements.html
From this it appears to be PC only!???
http://sourceforge.net/projects/awebctcclient/files/Pancake%20%28it%20own%20proj ect%20now%29/Pancake%20Console%20V1.0.0/PancakeConsole-1.0.0-src.zip/download
Can you provide any more info on which bersion or file you have?
Can you tell us why you need this for your use?

HT5191 the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file. this is what it says every time i try and open itunes why ?

the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file. this is what it says every time i try and open itunes why ?

Sounds like a permission issue.
Navigate to the iTunes Music Library.itl file
The path should be Username/Music/iTunes/
Right click on the iTunes Library.itl and select Get Info
The window will open on the left hand side. Go to the Sharing and Permissions section at the bottom
Click the padlock to allow changes and enter your Mac logon password
Select yourself and make sure you have Read & Write selected. Click padlock to lock it again
Close the Get Info window and try and start iTunes

I keep getting "Unknown error has occurred" every time I try to login, but Itunes is working fine.

I keep getting "Unknown error has occurred" every time I try to login, but Itunes is working fine. I have now called support twice with no help.

Ok.. try restarting your Mac.
If that doesn't help, temporarily disable anti virus software.
Apps such as Little Snitch, Net Nanny, and Hands Off can prevent access to the App Store as well as third party download managers.
Try installing the Mac OS X 10.6.8 Update Combo
That will reinstall the App Store for you which may help. It's ok to do this even though you already have v10.6.8 installled.

I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

TS5376 Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges. I am the administrator. I have tried everything I can think of.

Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges. I am the administrator. I have tried everything I can think of. When I click the ingore option it doesn't install corectly and I get a message saying MSVCR80.dll file is missing.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT1645 whether i use a DL DVD or just a DVD R, it tells me there was an error during multiplexing. I have tried changing every setting, best performance, professional quality, etc. and still get the same error message every time i try to burn to dvd.

whether i use a DL DVD or just a DVD R, it tells me there was an error during multiplexing. I have tried changing every setting, best performance, professional quality, etc. and still get the same error message every time i try to burn to dvd.

Welcome to the forums.
Looks like that error message does refer to encoding (see http://support.apple.com/kb/HT1645) but a problem could be that your video has to be reloaded into iDVD if you started the encoding process and then switched settings. You could start a new iDVD project, or try deleting encoded assets.
Let's start from the beginning -- what length of video are you trying to fit on the DVD? (this will indicate what encoding options you have). Double layer DVDs can be finicky and are used for video more than 2 hrs long.
Use good quality media -- Verbatim is often recommended around here, and I've used Sony DVD-R with good results.
For a detailed treatise, see: https://discussions.apple.com/thread/3926901?tstart=0
John

For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.

For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

You may have triggered some intermittent database issues but it should be running smooth by now. Let us know if you still see server errors.
Also, if your addons appear to go missing after updating there is a workaround http://blog.mozilla.com/addons/2011/09/28/issue-discovered-with-firefox-add-on-upgrades/ And there is a 7.0.1 fix on its way.

Purchased Captivate 8 for my MAC. I get installer failed to initialise every time I try to install.

Similar Messages

Maybe you are looking for